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<div class="WordSection1">
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Reminder:
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">When accessing resources at the Tech-Talk
<a href="https://www.tech-talk.com/login/oregon">website</a>, use ORLIBTECH<br>
for <b>both</b> the username and password when prompted.</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">A USB extender can solve your problem<o:p></o:p></span></p>
</div>
<div id="tracking-image">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0119in;height:.0119in" id="_x0000_i1115" src="https://r20.rs6.net/on.jsp?ca=97b7eb02-d10a-4b56-bef2-f305df19fad8&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1107" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">HARDWARE - Extend Your Computer with a USB Hub</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Intermediate
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="266" height="185" style="width:2.7738in;height:1.9226in" id="_x0000_i1106" src="https://files.constantcontact.com/ee1208b4001/4191bbfb-cebf-4baa-a616-c04786f9bd82.png" alt="USB port"><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Have you ever wanted to plug a device into your computer (e.g. a headset, a mouse, a phone) and
<b>realized that you didn't have a free port </b>(a slot) for the USB?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I purchased a new laptop recently and started setting it up. I plugged in a wireless mouse in one USB port and then added my headset to the second one. When I wanted to plug in
 one more device ... there were no more free slots! The new laptop only had two! I need more!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I want to transfer some files stored on a "jump drive"</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> (also known as a "flash drive",
 "thumb drive", "USB drive" and so on). You know, a small stick-like storage device with a USB plug at the end.)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I have to essentially
<b>play musical chairs with my devices, unplugging and plugging</b> in the ones that I am using at that moment as I need
<i>three </i>connections, but the laptop only has two. What a pain!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Why did this new laptop only come with two USB ports? It seems that manufacturers are reducing the number of USB (<i>universal serial bu</i>s) ports, which are used to connect
 computers with peripheral (external) devices to make the laptops more compact.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">However, this seems contradictory to me as the number of devices we are plugging into our computers and laptops is increasing!
<b>For instance, you may use a…</b> <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Headset<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Wireless Mouse<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Microphone<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Webcam<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Wireless Keyboard<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Mobile phone<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">External storage devices like a jump drive<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Printer<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Network connection<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1102" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="250" height="185" style="width:2.6011in;height:1.9226in" id="_x0000_i1101" src="https://files.constantcontact.com/ee1208b4001/0c1f2b17-9eab-4b83-ac39-5d429c914576.png" alt="USB hub"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0119in;height:.0535in" id="_x0000_i1099" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">And this list doesn't even take into consideration
<i>gaming </i>devices!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Thankfully there is a low-cost solution!</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> You can purchase a
<i>USB Port Hub</i>. This is a small adapter that <b>expands one USB port into 3-7 more slots.
</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Think of it like
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">an extension cord that you plug into your computer and it creates more outlet connections. What an easy option!<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1098" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Which Type Do You Need?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Depending on your situation, you can decide what type of USB port hub to purchase as there are many options.
<b>Before we describe them individually</b>, there are three main considerations:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">1. Unpowered Hubs vs. Powered Hubs</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">. Both types plug into your computer via one USB
 port to expand it, but a powered hub <i>needs to be connected to a power source</i> as well. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">2. USB 2.0 vs 3.0.
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">These differ based on
<i>data transfer speed, backward compatibility and bandwidth.</i><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">3. Connections</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">. Consider what you are plugging in and what
<i>type of USB port </i>does it need?<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1097" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Unpowered vs Powered USB Hubs</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Unpowered</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you occasionally need
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">an extra USB port or two for devices that
<b>don't draw a lot of power,</b> then an unpowered USB port is a good choice. These work well when connecting smaller devices like a
<i>wireless mouse, keyboard </i>or <i>jump drive.</i> Unpowered hubs are <b>not </b>
for</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C03E30">
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">high-voltage devices like
<i>printers </i>or <i>scanners</i>. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Basic unpowered USB hub options</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> start at around $12.99, but at about the mid-price
 point of $25, you'll see more dependable alternatives. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Here are a few options from Staples.com:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="560" height="251" style="width:5.8333in;height:2.613in" id="_x0000_i1096" src="https://files.constantcontact.com/ee1208b4001/33f7d92e-45ad-4a7a-8c17-a1b2b95b9433.png" alt="USB port"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1095" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Powered USB Hubs</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">When you need
<b>more USB ports on a <i>regular </i>basis</b> or <b>have high-voltage devices </b>
(printer/scanner, game controllers, high-end keyboard) that need to be connected to your computer, then
<b>you will require a Powered USB Hub.</b> <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Or, if you are using an unpowered one and have problems with the connected devices not functioning correctly, it may be time to upgrade.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">A Powered USB Hub includes its own transformer (as it is plugged into an electrical source). It provides power to the connected devices so that
<b>they do not pull electricity from the computer.</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Of course, a powered USB Hub can be more expensive. The options below range in price from about $29 - $49 and up.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="243" height="243" style="width:2.5297in;height:2.5297in" id="_x0000_i1094" src="https://files.constantcontact.com/ee1208b4001/f3c36da8-28dd-4238-8fb1-6a82e8d2a876.png" alt="Wenter USB"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Powered USB Hub, Wenter 6-Port USB 3.0 Hub Splitter</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="260" height="241" style="width:2.7083in;height:2.5119in" id="_x0000_i1093" src="https://files.constantcontact.com/ee1208b4001/acadea7f-6726-4b5b-aa07-84b13aae2fe7.png" alt="USB port"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Powered USB Hub 3.0/3.1- Sokiwi USB Hub</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1092" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">2.0 vs. 3.0 Types</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">In addition to power options,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> you'll notice that both powered and unpowered devices
 are either 2.0 or 3.0 (or 3.1 / 3.2) models. The basic differences include:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Speed -
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">USB 2.0 has a transfer rate of 480 Mbps, vs a USB 3.0 transfer rate of about 4,800 Mbps.
<b>This is an important consideration when</b> plugging in devices like an external hard drive for transferring data.
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Connection Wires -
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">A USB 2.0 has
<i>four</i>, while a USB 3.0 has <i>nine</i>. More connection wires increase speed and bandwidth.
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Backward Compatibility -
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">USB 2.0 are not backward compatible and USB 3.0 ports are.
<b>This means that if you </b>plug a USB 2.0 drive into a 3.0 port, it will work (because you are going forward to a newer version). However, if you plug a USB 3.0 drive into a USB 2.0 port, it will be limited to the max speed of USB 2.0 (if it is not backward
 compatible). <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1091" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Connection Types</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1090" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="200" height="191" style="width:2.0833in;height:1.994in" id="_x0000_i1089" src="https://files.constantcontact.com/ee1208b4001/a1c27305-e604-41b1-9f34-a5ed055e64e8.png"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1088" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0119in;height:.0535in" id="_x0000_i1087" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Finally, when selecting a USB port extender, you need to look at the
<b>connection types of your devices (a mouse, a printer, a phone ... and so on) </b>
so that you pick a hub with those ports available.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Extenders may come with one or more types</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> of connections:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">USB-A
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">- the standard used for mice, and jump drives)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">USB-B</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> - an older style used for printers and scanners<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">USB-C
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">- a newer option used with mobile devices.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="115" height="93" style="width:1.1964in;height:.9642in" id="_x0000_i1085" src="https://files.constantcontact.com/ee1208b4001/d0028477-83ba-4156-a10e-b19c9df4658f.png" alt="SD card"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1084" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0119in;height:.0535in" id="_x0000_i1083" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo12">
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">SD Card -</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> for removable memory cards
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Planning ahead helps you select the right one for the devices you need to connect.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Survey Questions</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How to get useful information</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Have you ever wanted to
<b>find out what people really thought </b>so that you could make important decisions?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">For instance,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> you're thinking about opening the library on Sundays. You want to know
 if they would be willing to work on that day. You don't want to ask them a yes or no question, because
<b>you want to understand the strength of their position.</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Here's how you find out how they really feel about the idea: Create a survey question where they have to
<b>choose one of <i>four </i>answers</b> ... and <b>use the words "how willing.</b>"<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Example</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: <i>How WILLING are you to try a
 new workout routine?</i><o:p></o:p></span></p>
<p align="center" style="text-align:center"><span class="ql-cursor"><b><i><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black"></span></i></b></span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Choices</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: <i>Not
 Willing, Somewhat Willing, Willing, Very Willing.</i><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This way,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> when people respond to the question, you will have a good gauge of how people
<b><i>really feel</i></b> about the idea. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">TIP:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> <b>Never give them
<i>five </i>choices </b>because four makes them take a stand; they can't play the "neutral" card. <b>Also, always start with</b> the most
<i>negative </i>choice because studies show you get more accurate results this way.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Do you have to always use the word "willing"?
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">No. The secret is to start with the "How ...." and choose a word you can use in all four choices.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Examples of other words you can use instead of "willing"...</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo13">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman""> 
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How INTERESTED are you in ...<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo13">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman""> 
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How SECURE are you in ...<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo13">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman""> 
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How ABLE are you to ...<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo13">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman""> 
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How STRONGLY do you feel about ...<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo13">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman""> 
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How FREQUENTLY do you ...<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">The list is endless -- you get the picture. Pick any single attribute that you want to measure and give four choices.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1077" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="165" style="width:2.0833in;height:1.7142in" id="_x0000_i1076" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1075" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0119in;height:.0535in" id="_x0000_i1074" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1073" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Leadership
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black"></span></i><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Don't Assume. Pass it On!</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Have you ever been left in the dark</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> ... communication-wise? How did that feel? Pretty
 bleak, right? Frustrating, perhaps! Maybe even a little demoralizing (depending on the situation).<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Remembering how that feels,
<b>do something that helps others </b>not find themselves "in the dark".<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How, you ask? <b>By adopting a practice of "passing it on"!</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">One of the biggest problems with communication</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> in the workplace is "assuming" others
 know. No matter what it is ... the vision of the organization, the purpose of an upcoming team meeting or the goal of a particular task.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Assuming others already know</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">, and therefore not articulating the information that
 you know, puts people and projects at risk.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">When
<i>you</i> have information, think about passing it on</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">. When we share what we know, we empower others. Goals are achieved more easily and more successfully.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001Zm0Ql5vzALvBuW79iDZyz6NcAanWSH5OY5eMAm2OCZVQn2hDXE6FC4U7v4AW_kMi9lLooUZJ7KTSG--UOVaSBzasXIosvOFCCtTd6Zr6qTI8py26EOQeCJ59B0BLBrkDHYj0ILoBxjB1LDHm3I3R9ngXL36rfie4gsZQHX7Ojbc%3D%26c%3DjgTFWN_MXnM4LH9OdA7ygBkAIzzLvD8xJ7XK9McxwIF29yvovlnP2Q%3D%3D%26ch%3DzwY0O4OIIw_NftPbSRbDtG4KurowVCzdtkW11l_S_gQ6aDRsNU28YQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C52d70608f9d04dc27ae708daccd5dac6%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638047516117204477%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SaiFnis4LANZxkN0CLDcyvIxcU%2BDabf7EE23VND%2BRnU%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1071" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2022 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 941-355-2092. </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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 <o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
 Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal">Public Library Consultant / CE Coordinator<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
<span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.oregon.gov%2Flibrary&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=znh66mpwGqe4vwoPdyN%2BdPsk6Wv3TMsr6fOtg%2Ft7pNE%3D&reserved=0">
<span style="color:#0563C1">www.oregon.gov/library</span></a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal">Follow @StateLibraryOR: <a href="https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffb.me%2FStateLibraryOR&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=pzNkYKb376Rbs94uf9eu3KslCh0ImipiqiMOoLt%2F7Os%3D&reserved=0">
<span style="color:#0563C1">Facebook</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FStateLibraryOR&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=StooyMOpnmL0sksJUdhAkgDdSoh74z6U8W8bU9rrRQo%3D&reserved=0">
<span style="color:#0563C1">Twitter</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fstatelibraryor%2F&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=I3VIXzOyKNY6Hr2ZEr4LcAub1rTnzwwp%2BjPFBUnHAbk%3D&reserved=0">
<span style="color:#0563C1">Instagram</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpinterest.com%2Fstatelibraryor%2F&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=LE1At2yNZNeFph9OpQq4jMkH0x7j55466NXJqbR%2BHw0%3D&reserved=0">
<span style="color:#0563C1">Pinterest</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUC0-kU8Gu0jS_YcnXg-b_TRA%2Ffeatured&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BDVS04U8uu0Yfl8zqDtBnm7B4iDTNIRHnjM3650lke0%3D&reserved=0">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></p>
<p class="MsoNormal"><b>Continuing Education Resources: </b><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.osl.state.or.us%2Fconted&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C3a0656049285443da2c108dac81062f2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638042269970418034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=XJhwLFxGimIGpJjzZFqc8X6LfkVWiEBnFTh9Ft%2BsDhM%3D&reserved=0"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:7.5pt"><span style="font-size:8.0pt"><br>
</span><img border="0" width="342" height="43" style="width:3.5654in;height:.4464in" id="Picture_x0020_47" src="cid:image001.png@01D8FE81.AB7E5850"><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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