<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:24.0pt;
font-family:"Calibri",sans-serif;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Calibri Light",sans-serif;
color:#2F5496;}
span.EmailStyle24
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:485899539;
mso-list-template-ids:-1804683570;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:839734345;
mso-list-template-ids:1530850634;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2
{mso-list-id:977033108;
mso-list-template-ids:310005736;}
@list l2:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l2:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3
{mso-list-id:1056703843;
mso-list-template-ids:-1145806812;}
@list l3:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l3:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l3:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4
{mso-list-id:1990596887;
mso-list-template-ids:2075328052;}
@list l4:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l4:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l4:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l4:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5
{mso-list-id:2078043596;
mso-list-template-ids:-122526972;}
@list l5:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l5:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l5:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l5:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Reminder:
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">When accessing resources at the
<a href="https://www.tech-talk.com/login/oregon">Tech-Talk website</a>, use ORLIBTECH<br>
for <b>both</b> the username and password when prompted.</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library Services (IMLS) through the Library Services and Technology
Act (LSTA), administered by the State Library of Oregon.</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Speed up your work...<o:p></o:p></span></p>
</div>
<div id="tracking-image">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0138in;height:.0138in" id="_x0000_i1045" src="https://r20.rs6.net/on.jsp?ca=0567073d-7e5b-4033-b3f9-cec605654b8d&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
</div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#DBDBDB">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="620" style="width:465.0pt">
<tbody>
<tr>
<td valign="top" style="padding:11.25pt 7.5pt 11.25pt 7.5pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="border:solid #68ABD6 1.0pt;background:white;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="490" height="115" style="width:5.1041in;height:1.2013in" id="_x0000_i1044" src="https://files.constantcontact.com/ee1208b4001/f83449a5-bce3-4d6a-9fcf-1833537cf016.png" alt="Tech-Talk 27 years"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 4.5pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMjJ7_igIcsOPFb86-a1MQDm9GjdX8C60z0lDBcRHCGTW_20tjYa-RITpG4dHFV0L4jyLY_euPNw4njtZNEn948CfaUcMR_h0lzwrGMZ5RVNh0paGIOuxOIf8QD0Bz0LUs466Dg_Gf9cil6-BZ98L-YyqqAydA1g-aw==&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ=="><span style="text-decoration:none"><img border="0" width="600" height="300" style="width:6.25in;height:3.125in" id="_x0000_i1042" src="https://files.constantcontact.com/ee1208b4001/e517df0a-3e6e-48da-ad7f-6033821200de.png"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 2.25pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="6" height="1" style="width:.0625in;height:.0138in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMjJ7_igIcsOPyTcR6Si8GOhwLNbsbVdILN-YBs0BMHjbcwXFg9NIeyEva4eP5OOtouU3Wmn4Wnl7n3OCzXkdUeJOlh5r1AeQiZhlXYz7I3i0Zy5kt3n7LgWmD5tUYZikgV2VN0Jb3D4lFkNuzMPLPMCVNnpe5yh2DYCFQmML2nshuOc3Go9YmzgsI332PB76jfWSVrgOKrK6ELtPXGG0DSQ=&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ==" target="_blank">
<b><span style="color:#428BCA">K. Mitch Hodge</span></b></a> on <a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMjJ7_igIcsOP2J3vtdgXQzgLf4jWdSnkMVwpN6WyLjN8FHGGn_fy0ufotq1ghuVENeOmwSKsLe9faA_v0A-r69Zkc-AIyDCLI2SWojdQb8ix6rnSPBAB3q_U5uSsUyardYoTeEK0Az6_nMlW1_-fS4R3rb7W5DrW75CiUgoKCYqWOP1xvcFRq7T0rl9B_HC-BFFI44JOrtUZD2umRaEAMSuaitaDOyFTuw==&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ==" target="_blank">
<b><span style="color:#428BCA">Unsplash</span></b></a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 2.25pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="6" height="1" style="width:.0625in;height:.0138in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMsEb63THQ7DG6M6peJjC-xs0ehA9-8G5geVMoIUSQXz9GmO0z4QEHQOOfNG9XRNrJLVDJwQilu3aD-uRckGBB75WFhVwiSTZeTf3hAcav7lL&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ=="><span style="text-decoration:none"><img border="0" width="560" height="208" style="width:5.8333in;height:2.1666in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 2.25pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Oct 11: [VIDEO]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>Creating Simple Tool Kits Using Three-Minute Video Tutorials </i>[3 pm ET for 1 hour]
<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Oct 25: [GRAPHICS]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>From Still to Thrill: Create Moving Images That Will Bring Your Content to Life
</i>[3 pm ET for 1 hour] <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Nov 15: [GOOGLE]
</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Turn Data Into Colorful Dashboards with Google's Looker Studio
</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">[3 pm ET for 1 hour]
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Nov 29: [MOBILE]
</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">10 Things You Can Do with the Google Photo App
</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">[3 pm ET for 1 hour]
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;width:inherit;border-radius: 10px;border-spacing: 0">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:#315FC3">
<tbody>
<tr>
<td style="padding:7.5pt 30.0pt 7.5pt 30.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMsfYFDqDZsf1nPvGmlDJlFSHugTL0P-U92Ow8IUsSwsXQdXkmMXDOiIJH8IQIFNHPPa9z4RV_IWE766xOlFScK9eE-s89eEmWwRVWK3HsQ2f&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ=="><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
Webinars and Register Here</span></b></a> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 2.25pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">INTERNET – Essential (and easy) Internet Keyboard Shortcuts<o:p></o:p></span></h1>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="310" height="110" style="width:3.2291in;height:1.1458in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/845b37bd-bdd1-478d-8fd1-a70ae82cf4fd.png" alt="keyboard shortcut"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">We all have our favorite</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> shortcuts to get our work done faster. One that I use all
the time when working <b>on the Internet </b>and need to<b> find a word (or phrase) on the page</b> I'm viewing quickly is
<b>Ctrl + F</b>. This opens up a window so that I can type in what I'm looking for and jump to it quickly.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you spend a lot of time on the Internet there are many keyboard shortcuts that can help move around a page quickly, manage tabs, refresh the screen… and other useful tasks.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">We've compiled a list of popular functions.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> If these are a refresher for you, great!
But if they're brand new, like learning anything, you might want to practice them several times so that you get the feel for each and engrain them in your brain. If you do, they will be second nature.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Internet Browser Keyboard Shortcuts<o:p></o:p></span></h1>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">By the way, these shortcuts are universal -- so if you use
<i>Google Chrome, Microsoft Edge</i>, or <i>Mozilla Firefox</i>, they will work in each browser.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt;min-width: 100%">
<div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border-collapse:collapse;border:none">
<tbody>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;background:#D5D5D5;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Keyboard Shortcut</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
</td>
<td valign="top" style="border:solid #979797 1.0pt;border-left:none;background:#D5D5D5;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Action it Does</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Tabs</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl+
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">T</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Opens a New
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Tab
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">(when you have a browser window open)</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl + W</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Closes the Tab that you are viewing</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl + Shift +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">T</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you accidentally close a
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Tab</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">, this will open the previously closed one
<b>(even in a prior browser session)</b></span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Zooming</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl and +</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Zoom IN on a page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl and Mousewheel
<i>Up</i></span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Zoom IN on a page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl and -</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Zoom OUT on a page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl and Mousewheel
<i>Down</i></span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Zoom OUT on a page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Search, Reload & Highlight</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">F</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> (or F3 key)</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Opens the search box to
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Find
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">text on the current page.</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">F5</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Refreshes
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">the browser page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">L</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> (or F6 key)</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Highlights the address (or
</span><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Link</span></i></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">) of the website page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Browser History & Bookmark</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">H</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Opens your browsing
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">History</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl + D</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Opens the Bookmark menu so that you can bookmark the current page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Print & Save</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">P</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Opens the
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Print
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">window</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Ctrl +
</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">S</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Allows you to
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">Save
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">the page as a document to your computer.</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5E81CA">Getting Around the Page</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">TIP: These also work in MS Office!</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Page Down button</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Scroll down a
<i>frame </i>of the page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Page Up button</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Scroll up a
<i>frame </i>of the page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Home key</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Takes you back to the
<i>top </i>of the page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td valign="top" style="border:solid #979797 1.0pt;border-top:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">End</span></b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
<td valign="top" style="border-top:none;border-left:none;border-bottom:solid #979797 1.0pt;border-right:solid #979797 1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Takes you to the
<i>bottom </i>of the page</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal"><img border="0" width="233" height="155" style="width:2.4236in;height:1.618in" id="_x0000_i1033" src="https://files.constantcontact.com/ee1208b4001/20cbc966-3393-4671-b192-ade319c6b981.png"><o:p></o:p></p>
</td>
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1527in;height:.0069in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">As you can see, some of the shortcuts are easier to remember because the letter and the function match, like Ctrl + P (for
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">P</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">rint) or Ctrl + T (for new
</span><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#C8010B">T</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">ab).<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Start using a few of your favorites so that you can recall and use them frequently.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: For Windows, highlighting and formatting shortcuts, see this
<a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMpSUCwg2kpy9uRNLGMomgNV5mlAP-EhxstFHECYeRW4e9tEp9epRxgBRbSXbvpmXYb3F2y9AwYPZXBSh-L6hIN8Jp7LBjJNa1_mWNdMz7l7kQGWnmj27RgOwZ3r2um_NLTlhgrUcw1-Y&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ==" target="_blank">
<b><span style="color:#428BCA">Tech-Talk article</span></b></a>.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1030" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
</td>
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1527in;height:.0069in" id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Self</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Start each wishful thought with "thank you"</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You're at work and you have a potentially uncomfortable conversation that needs to be had with a colleague.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You may be thinking of one or more of these ideas...<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"<i>Oh, this is going to be tough."</i>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"I hope this is going to go well."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"I really want this to go smoothly."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">The bottom two are more positive, which is always good, because how you think very often shapes your results.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">But here's a new trick</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> that takes this idea to a whole new level!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Start each wishful
<i>thought </i>with the words <i>thank you ... before</i> it has happened.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"<i>Thank you for having a great conversation."</i>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"Thank you for our talk going so well."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"Thank you for a smooth chat where everything worked out."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You can see (and feel) the difference, right?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">RESULT</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: You then have the conversation, and because you were
<i>thankful in advance </i>for it being a positive outcome, it's much more likely to be so!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This same technique works</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> wonders for every hope, want, or need you can think of.
When, in your mind, you start to <i>worry </i>... think <i>thank you</i> for a positive outcome. You'll immediately feel better. If you
<i>desire </i>something, say to yourself, <i>thank you </i>for it ... and keep thinking
<i>thank you</i> until it becomes a reality.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#3661BD">
<tbody>
<tr>
<td width="50%" valign="top" style="width:50.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 7.5pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMoRtmASV89-4Pn3MNVtJt8iWWBq2enuN2jtk2fYkwjERmz9FICxYK6iRY2CTj21VMc_iKOVnH0oZ5gQ9H70MofimMOEGuSRC6WTvIaqotMcA&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0902in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="50%" valign="top" style="width:50.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 7.5pt">
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001974VADqQrQwuxusXrd9q1ioxwPItlbJSep-a6NGu8_uaKZArj3azMl-1rachAr3DffX_YW4AbiX5v47CsXOXpXzXdESQdno1DgHnAxKiTuU6-o3Zui57AyuZ2ro8mHmmLEXxoLLlBXlZZAPGlEMXdSIKc6ooJQRwRjkNCcRL19Q=&c=L-3xCibM_AfexnTrzbbT9uzCg_X4YlfK2N4d5fXU5N9JnHilttHaCA==&ch=RY2zCjMYVW-3AobprdlYhyP0YraC_txRht78nvsK8_tEgUYtHAqpsQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0902in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2023 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 941-355-2092. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
<u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Follow @StateLibraryOR:
<a href="http://fb.me/StateLibraryOR"><span style="color:#0563C1">Facebook</span></a>
<b>|</b> <a href="https://twitter.com/StateLibraryOR"><span style="color:#0563C1">Twitter</span></a>
<b>|</b> <a href="https://www.instagram.com/statelibraryor/"><span style="color:#0563C1">Instagram</span></a>
<b>|</b> <a href="https://pinterest.com/statelibraryor/"><span style="color:#0563C1">Pinterest</span></a>
<b>|</b> <a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><br>
</span><img border="0" width="408" height="51" style="width:4.25in;height:.5347in" id="Picture_x0020_21" src="cid:image001.png@01D9F07F.7BEE54F0"><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:7.5pt">
<o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="border:solid #68ABD6 1.0pt;background:white;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:12.0pt 0in 12.0pt 0in"></td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>