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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">A hard reset can fix your issue<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOeYzKKT5dOkKVT_f71RtsWIGsatG_yBy2pwsapdiTpdB7ydlK-wTtUMZWQuBBvWCxGkX2yk7OgFWKOJhxpUNjm7fB5Jnxxgt5A5JumoR4iv_eqizAkLPxv-HcI5Hz-0HBWS2m_zEoDJCJrd0ynAFNxYl6f1jusgy8asaUwSxdZ4_dDDMHoqo35ThYcdjam8lPt90CADsb4wEquOPuuGRcx3I=&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ==" target="_blank">
<b><span style="color:#315FC3">Hubert Neufeld</span></b></a> on <a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOeYzKKT5dOkKVbGK4NYkeE8SSPjxbRMvZ1QYrR_wty0uNZzrfDt4p7wACYP-Y4wQNCLVFc9kUloE5ffHn-5DAs5IThxsZ9ICqXG_3IL-3AipBQPVfdKIWUH0RPdjy70M6Fv_wngqaROoiSR-hVGV5ofz1NgiywcWN7kT1VtHq8YWuWKLR-awCnwv13TjE1QiEcQUaG-JWT2Dh8jgdwAXVaxW4RNWjVxMsK33v0Mkvp8n03qKjUmx6HnPw1T6lH5UkHYnfwiJoK26SvusmPD-D_3uE5rjcvA1Trg==&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">HARDWARE - Getting "Unstuck" with a Hard Reset</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">I was booting up my Dell laptop for the day</span></b><span style="font-family:"Times New Roman",serif;color:black"> and it was being sluggish. Just opening an Internet browser window took
five minutes to load. Apps wouldn't open; it just seemed frozen. You've had things like that happen, right?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Yes, I remembered that a "<a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOecqP_m7VhfWVQf84-RuoTmQezH_Nau6mZn1V13vquPUJz52z2hEezz79xZwKBIo0xTZJnp0Wek7IgLPjFipzs70oCXNYy0vbb7A3OU_ZucML3BAZkwNueSUICq70Cd5I-n7XK9vgBvFngEOY-v-EOys=&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ==" target="_blank"><b><span style="color:#315FC3">Restart</span></b></a>"
could solve many issues as it makes the computer begin again from scratch. <b>But my issues remained.</b> So what does one do to get unstuck?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Have you experienced issues like these:<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Device does not turn on<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">The operating system does not boot up<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Sluggish, lagging performance<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Cursor not moving properly<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Documents won't open<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Strange behavior in general<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Well, many things can cause
</span></b><span style="font-family:"Times New Roman",serif;color:black">these types of problems.<b>
</b>It could be an issue with Windows, a software update, or in many cases, it can be caused<b> by a build-up of static electricity.
</b><o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="248" height="165" style="width:2.5833in;height:1.7202in" id="_x0000_i1038" src="https://files.constantcontact.com/ee1208b4001/9e36bb11-f9ec-4dd6-8826-3e4ed605e460.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">You see, residual or static electricity becomes stored inside your computer, and it must be released or it creates havoc.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><b><span style="font-family:"Times New Roman",serif;color:black">The solution?</span></b><span style="font-family:"Times New Roman",serif;color:black"> You can perform what is referred
to as a <b><i>Hard Reset</i></b>. <b>NOTE</b>: This is NOT a Factory reset which restores the device to "new-from-the-factory" condition. And
<b>yes, it is safe for you to do</b> … on a regular basis.<b> It does not affect your files.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">A Hard Reset </span>
</b><span style="font-family:"Times New Roman",serif;color:black">(sometimes referred to as a Hardware or Power Reset) can solve your issues by
<b>draining the residual power from the device and clearing information from your device's memory without harming or erasing your files.
</b>The more "technical" description of this is <i>draining your device's motherboard capacitors.</i><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Good news!</span></b><span style="font-family:"Times New Roman",serif;color:black"> It's not just for your PC or laptop. This technique is handy for modems, routers, and pesky streaming devices
like <i>Fire TV</i> or <i>Roku</i>.<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="120" height="101" style="width:1.25in;height:1.0476in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/3281d17e-0bc6-4339-a8b4-529f043bfc96.png" alt="reset"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">Perform a Hard Reset</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Because of the buildup of static electricity, a hard reset can be done safely every month or so to keep your device running smoothly. Here are the steps:<o:p></o:p></span></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">1. <b>Power your device down.
</b>This is not a restart, but a complete <i>shutdown</i>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">2.<b> Unplug all cords going into the computer.
</b>This includes not only the power cord/AC adapter but also a mouse, monitor or printer. Or other external headphones or camera. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">3.<b> Remove any items inserted in USB ports</b> like a jump drive or media card.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">4.<b> If possible, disconnect the battery.</b> (On some older devices you may have to leave the battery in to do the reboot. Try it without. If the device doesn't start up, put the battery back
in and follow the steps.)<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="267" height="169" style="width:2.7797in;height:1.7559in" id="_x0000_i1032" src="https://files.constantcontact.com/ee1208b4001/f6b608da-dfe4-4630-abb7-a3ed65175446.png" alt="power button"><o:p></o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">5.<b> When everything is disconnected,<i> press and hold the Power button</i> for 10 -20 seconds</b> (regardless of what the screen may be showing) which will drain any residual power from the
device.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">6. <b>Release the power button.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">7.<b> Reconnect the power cord
</b>or AC adapter.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">8. <b>Press the Power button</b> to turn the computer on.
<b>NOTE:</b> You may be prompted to enter "Safe Mode". If so, use the arrow keys to choose "Start Windows Normally".<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">9. When your device completes the boot-up cycle, you can
<b>reconnect the peripherals </b>(mouse, camera, etc.).<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Hopefully, this solves your issues. If not,
<a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOecqP_m7VhfWVQf84-RuoTmQezH_Nau6mZn1V13vquPUJz52z2hEezz79xZwKBIo0xTZJnp0Wek7IgLPjFipzs70oCXNYy0vbb7A3OU_ZucML3BAZkwNueSUICq70Cd5I-n7XK9vgBvFngEOY-v-EOys=&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ==" target="_blank">
<b><span style="color:#315FC3">see this article for solutions when technology goes berserk.</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Would you like more tips like this to help you with tech issues?<o:p></o:p></span></h1>
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p> </o:p></span></h1>
<p><span style="font-family:"Arial",sans-serif;color:black">Join us for this upcoming webinar:<o:p></o:p></span></p>
<p><b><span style="font-family:"Arial",sans-serif;color:black">The Joy of Getting Unstuck!</span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:black">Wed, February 28th, 3 pm (ET)<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOeZBQn5I1EFk2dFqQ_5cr4dnFpCoTpEUPA8WhTu3yZk2GPyDgZ2G6n-gtsxjp28TIVApvHK3L5AChOnRhaI1Xnh6bpIifIM22hjNe-CClz4lB&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
to Attend Here</span></b></a> </span><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: 12 Power Words
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:#333333">#5: "Because" ... followed by a Reason</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Any time you ask someone</span></b><span style="font-family:"Times New Roman",serif;color:black"> for a favor, request they do something for you, or seek permission to take an action of your
own ... <b>you are vulnerable.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">They may agree and give you a favorable answer or they may not.
<b>If you want to increase your chances for a positive answer</b>, <i>always</i> add the word "<b><i>because</i></b>" and follow that with a reason (even if it's a weak one).<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples</span></b><span style="font-family:"Times New Roman",serif;color:black">:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">A REQUEST: "Can I check out in front of you?"<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BETTER: "Can I check out in front of you; I only have one item?"<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BEST: "Can I check out in front of you
<b><i>because </i></b>I only have one item?"<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">A REQUEST: "Can we move our meeting out?"<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BETTER: "Can we move our meeting out, so that I won't be late?"<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BEST: "Can we move our meeting out
<b>because </b>I don't want to be late?"<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Studies show that, even with a weak reason, people routinely respond more positively when the "because" word is added.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Example of a Weak Reason:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">A REQUEST: "Let's each put a $1 in the jar."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BETTER: "Let's each put a $1 in the jar, it's important."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">BEST: "Let's each put a $1 in the jar
<b>because </b>it is important."<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">* * *<o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't wait 12 weeks to get all the power words,
</span></b><span style="font-family:"Times New Roman",serif;color:black">go to <a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOeSUKG3Z1u9_OU6aFlPLzGnZGFq0-jOLy9A08I8M9htF2TQw_evPlo3vBzR3ruZqxW_Vipifqs4ArjDztFxwNqWLF5OVZsPIJoA==&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk.com</span></b></a>. <b><i>Search </i></b>for "<i>12 Powerful Phrases"</i><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001jyp7NJOFn9ShrqSu3TPbKGsQPyQVgW3QuTKFYU_bqyD6MrpcpTKOeZAp6K2wmlUE74qJwl6owoxeotrpXIZA7UvopixiRwgH689tx5zYIrvvEYgHDDpkWki1z4wLfhvrVclzzCMKRqCL33Y--y7bIDwMyL0OFgtW2x8Px0aKTHE=&c=qlJs9j6ksz8SMhl9xsVKGdsFIuj9rR5ma_vYmkMHGvaGjDhWM4xNyw==&ch=HmUq-7QaUO01glMTgTUllWU_roCQe0-6lj8RaEgjAZcxO4T9Qi_UzQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
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