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<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><br>
Reminder: </span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">When accessing resources at the
<u><a href="https://www.tech-talk.com/login/oregon">Tech-Talk website</a></u>, <br>
use ORLIBTECH for <b>both</b> the username and password when prompted.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></p>
<div>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">What is a passkey?<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">I was logging into an account</span></b><span style="font-family:"Times New Roman",serif;color:black"> the other day and saw the option to
<b>sign in with a "Passkey." </b>I wasn’t sure what that was, or how it was different than a
<i>Password</i>. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Well, it's a scary fact</span></b><span style="font-family:"Times New Roman",serif;color:black"> that hackers are getting more adept at gaining access to your accounts.<b> Pair that with people
being frustrated</b> with the requirement of having to create and manage so many cryptic passwords.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">You may be familiar with
<i>2-factor authentication (2FA</i></span></b><span style="font-family:"Times New Roman",serif;color:black">) that is piggy-backed with a traditional login. This requires you to not only enter your username and password, but also a second level of information
like a code that is texted or emailed to you. <b>This adds an extra step for users and can be frustrating</b>. For example, one day I waited over 15 minutes to get a login code that was emailed to me.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">To take digital security up another level</span></b><span style="font-family:"Times New Roman",serif;color:black"> from 2FA, many organizations including
<i>Amazon, Microsoft and Google </i>are offering the option to<b> set up and use a "Passkey"</b>
<b>(instead of a password)</b> when logging into your account. <b>The goal is to eventually create a password-free future.</b><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What is a Passkey and How Does it Work? <o:p></o:p></span></h1>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">Essentially, a Passkey is the next step toward better digital security to access your online accounts and apps. It adds a higher level of security.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">To simplify</span></b><span style="font-family:"Times New Roman",serif;color:black">, instead of entering a username and a password, a Passkey is essentially a string of encrypted data which
the user can submit with <b>a face scan, fingerprint or Pin code</b> to open an app, website account or access a secure network. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">Of course, the specific use of Passkeys can vary depending on the technology or organization.<b> For example</b>, a face scan may be used on a mobile device, but a Pin on a laptop or desktop computer.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Using a Passkey…</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Makes it easier to login as passwords are not required
<b>which means you have one less to remember.</b> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Provides strong<b> protection against phishing</b> and are less susceptible to brute-force attacks (trial and error attempts to crack user login credentials).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><b><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Makes data breaches irrelevant
</span></b><span style="font-family:"Times New Roman",serif;color:black">as information is not stored on servers.<b>
<o:p></o:p></b></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">How Do You Start Using a Passkey?<o:p></o:p></span></h1>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">1. You may be prompted when signing into an account to set up a Passkey. </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For example</span></b><span style="font-family:"Times New Roman",serif;color:black">, when logging into
<i>eBay </i>recently I was shown this message (image to the right). I was using a
<i>laptop</i>, so it prompted me to create a PIN number. If I were using my<i> mobile phone
</i>that has <i>biometric </i>abilities, I could select to use a thumbprint or facial recognition.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">NOTE</span></b><span style="font-family:"Times New Roman",serif;color:black">: There can be options to use more than one type of Passkey on the same account.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">2. You can proactively set up a Passkey with apps that offer it.
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><span style="font-family:"Times New Roman",serif;color:black">Here are links with instructions to get started using Passkeys if you're using these websites or apps:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5Q-ywRgx-QcKWmEBzJAR2amm2QjZOQPnxQluI-O-PXpgOTxzEkWITgUKmBl5m7wT8qEF2M5hYSripAxmP-VzW0N8G2YEkPzIsWRz2_9B-DWoZXKFeSAFdmZOlO663fdOzPoYZezQwvNB&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank"><b><span style="color:#315FC3">Google</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5Q-ywRgx-QcKjlp7ybrrlQGUsTszQqCfUFEYbLs5W37bQKm2Vi_pfQmTIaWrdoMPaLTw-811CyDHd7rTLY-lIG7doNOdFs8kad7hvI7ecQ2tGlbEb3NRnzlZNxnXCc78ip0FaMpMWoVIWYHmTYCkdHJZFWUB0CodqUdf7rURWV04RXjtopk0eBxmfqtwgMJ6jx93aZ9vzNIB&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank"><b><span style="color:#315FC3">Microsoft,
Windows 11</span></b></a><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5Q-ywRgx-QcKNTbS6dasQQHEDNelCajEgHIXZ8YpyjcodRXYnRp7pHv4k9zsz39vI92T4OlyBEjf98tiM-sXtrrmKi91rL5VN9j3Hm6WEoNHnykMX6KTDDoHlPfUt7JRbY7sGa8cVCX9A-qvwXD9Afa7W2ZygphlA2M3mD3bM5Z6ix3yrDSJ__2PpTv16f2Psc7ZCfNazQSlBsITepPUUes=&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank"><b><span style="color:#315FC3">Amazon</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5Q-ywRgx-QcKY1KEnC4YwlRHuRj2hUrHWsfHZFGwyOQXcf_cYc9SF7x_YgtwlSplW8wRZngDzIyGbEmef81gsc33P8Nqy5NFWWrg-2aWX74xijfEZrXm7pnYcsGpz-lURi1Q_Bm0VSJm4gz_oiZTQIKqo-5ISsZPg1o39YcNo5hV_F_qrlwkonjw6P2CypzkRNvxnbL7DYRx&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank"><b><span style="color:#315FC3">Apple,
iPhones</span></b></a> with iOS16 or newer<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5Q-ywRgx-QcK8GsltVot2qN7xua4y5SR4fuJEEgPyVNhXmvUG7aPDe229SpLaBP_qrj6LMdYD82yxaJgKM5CunpfQSta49zd5SsSWUXVuUbbI7owKKFjck_z8-2II2Aaa_GhuqHbdVOd5mecD4JbveH4RhY5t_Yp3tb6Ig3mVL02YfCPQBCzGMBXjAgjzTm1hw==&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank"><b><span style="color:#315FC3">Chrome
and Android</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Passkey Limitations<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Passkeys are still in their early stages</span></b><span style="font-family:"Times New Roman",serif;color:black">. One downfall is that they are not 100% supported on all of the major browsers
or devices yet, but we will see wider availability as this technology is rolled out.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">So in the meantime, make sure your passwords are unique and strong. Consider using a password manager like LastPass to not only create cryptic passwords but to store them safely.
<b>TIP: </b>Use the Search option in Tech-Talk and enter "passwords" to find articles on creating strong passwords and online password managers.
<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: 12 Power Words
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:#333333">#6: "So that" ... followed by a Benefit</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">I held a VIP training weekend</span></b><span style="font-family:"Times New Roman",serif;color:black"> for small business owners who wanted to build their companies. One of the "games" we played
was called "So that".<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Here's how it worked.</span></b><span style="font-family:"Times New Roman",serif;color:black"> Any time someone made a statement about what they were trying to do ...
<b>one or more of us in the group would say, "so that"</b> ... and leave it hanging out there for the individual to fill in.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">The purpose was to get everyone in the habit of not just
<i>saying stuff</i> (which we all do, most of the time), but to<b> finish the thought with a
<i>benefit</i>.</b> Why? Because it is more effective. More compelling. More persuasive.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples without the "so that" add-on:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">It would be better if we had more frequent story hours.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">I'd like to start a mentor program here.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You need to show up to meetings on time.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">See how more powerful these statements can be:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">It would be better if we had more frequent story hours<b><i> so that</i></b> the parents get in the habit of bringing their kids.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">I'd like to start a mentor program here
<b><i>so that</i></b> new staff can thrive.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You need to show up to meetings on time
<b><i>so that</i></b> I don't have to fire you. (Just kidding on the benefit here, but I thought you'd like a smile.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">As a result of playing the "so that" game</span></b><span style="font-family:"Times New Roman",serif;color:black">, everyone became highly conscious of the statements and situations that could
benefit from a "so that...". We all heard this phrase said so many times over the weekend, it gently embedded the technique in our brains ...<b><i> so tha</i></b></span><b><i><span style="font-family:"Tahoma",sans-serif;color:black"></span></i></b><b><i><span style="font-family:"Times New Roman",serif;color:black">t
</span></i></b><span style="font-family:"Times New Roman",serif;color:black">we could be better communicators!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">* * *<o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't wait 12 weeks to get all the power words (or learn more about this one),
</span></b><span style="font-family:"Times New Roman",serif;color:black">go to <a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5YXqETtCsiOhirKyLg7dn2ViH5qOwQouISBAp28X4qbmGsdte2V1XsEYCsfWByDnjVyDgF2U1FIx0c9AasORVfMwwSA_jUdomQ==&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk.com</span></b></a>. <b><i>Search </i></b>for "<i>12 Powerful Words"</i><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001pTux6k45ZNpKb1UKh9A-Cvx2CijlJjzjVMMYxG-EKrrXHJGk823M5ZeJ0-tqn3uqDSMmKmxn43Jc8rLYeaApRiQwaZ_xREhOexw-B01vgisAc1GyynMwssDNveVOC2X_M1pltbPzskal6XASPJUdVn0L8vkXm09q&c=S8jbHYwvJA8cmcehSuO53snRw9W16WaCuOS529Xv21iXSIJ_igXm0g==&ch=EOyb6OpfBULwu9nR9oN9aYp-9Nx-WPrDA0E7wpZszGmd_Bd7Hou9YQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
<u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Follow @StateLibraryOR:
<a href="http://fb.me/StateLibraryOR"><span style="color:#0563C1">Facebook</span></a>
<b>|</b> <a href="https://twitter.com/StateLibraryOR"><span style="color:#0563C1">Twitter</span></a>
<b>|</b> <a href="https://www.instagram.com/statelibraryor/"><span style="color:#0563C1">Instagram</span></a>
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<b>|</b> <a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual"><br>
</span><span style="font-size:11.0pt"><img border="0" width="408" height="51" style="width:4.25in;height:.5357in" id="Picture_x0020_6" src="cid:image001.png@01DA6990.1CC4AF30"><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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</tr>
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</td>
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<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
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<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="border:solid #68ABD6 1.0pt;background:white;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in"></td>
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</td>
</tr>
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<p class="MsoNormal"><o:p> </o:p></p>
</div>
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