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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Canva provides tool for project planning, brainstorming and flow charts<o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">WEB TOOL – Use Canva’s Whiteboard for Mind Mapping & More<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">A while back I was working on a project and thought that creating a
<b>flow chart would help me visualize a new process and map out the steps. </b>Then I could add the chart to a presentation to my team.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">I started using <i>
SmartArt</i> in a Word document, but that tool wasn't as easy or flexible as I wanted. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="467" height="211" style="width:4.863in;height:2.1964in" id="_x0000_i1059" src="https://files.constantcontact.com/ee1208b4001/564a0e42-30e3-4282-8ebe-41d3a22aef3f.png" alt="Word smartart"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Then I remembered seeing
<i>a mind-mapping template </i>in Canva </span></b><span style="font-family:"Times New Roman",serif;color:black">using their Whiteboard feature. Because I already use Canva a lot I was excited to explore this possibility. After watching a quick training video
and "playing" in the platform, I was able to <b>create a flow chart for my project ... and then export it and put it in my presentation. </b><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Canva’s Whiteboard<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Canva seems to be a "go-to" tool to create graphics
</span></b><span style="font-family:"Times New Roman",serif;color:black">for social media, flyers, business cards, and so on. And they keep extending their platform to make it even more relevant and useful. You can keep all of your graphics, presentations and
projects under the Canva umbrella.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="295" height="174" style="width:3.0714in;height:1.8154in" id="_x0000_i1056" src="https://files.constantcontact.com/ee1208b4001/6d5b34b7-635f-4f28-953e-479bad0bd5ef.png" alt="Canva templates"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Brainstorm Ideas</span></b><span style="font-family:"Times New Roman",serif;color:black"> for a project an article, a program.<b>
<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Plan Projects
</span></b><span style="font-family:"Times New Roman",serif;color:black">mapping out the tasks and assigning staff with responsibilities.<b>
<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Mind Map
</span></b><span style="font-family:"Times New Roman",serif;color:black">where you start with a central topic and branch out to sub categories.<b>
<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Create Flow Charts
</span></b><span style="font-family:"Times New Roman",serif;color:black">to identify processes, systems and turn ideas into actions.<b>
<o:p></o:p></b></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1055" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="113" style="width:2.0833in;height:1.1726in" id="_x0000_i1054" src="https://files.constantcontact.com/ee1208b4001/5c0b158d-4c61-4937-97be-4f1d81183fe5.jpg"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p> </o:p></span></h1>
<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Want a live demonstration of what you can do with Whiteboards in Canva?<o:p></o:p></span></h1>
<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p> </o:p></span></h1>
<p align="center" style="text-align:center"><span class="ql-cursor"><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b></span><b><span style="font-family:"Arial",sans-serif;color:black">
</span></b><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001vOFg09Y4i_U8qBqkpupFINiJwzmae3EjErSCyaygWxxr7YPlQlt1wcF6KRRX0OlcXFOLzWR2C7KFbibIkGhL2hwBp0o_7PyGwmpBbihkUu5YpZ2J2J6fWRraH0auShOhFiLS8-i6OTuM1lgN2ZzTUMepR3_J0h8GESW58X9dzArP2-Jre0syNG5Dfx7IAY9oQvXSjpMgAAuRUEu4fm6cBPhiJaGl_f_NQ37z1_wGG_I=&c=B-sqas81nl532tot1ygR6a_BbXqy53w2MdGY267NG80RAOvy54WhNg==&ch=HLciTGLsrEmkcc0NuxsXu_HN-_1vhrfMYxc7-Ni7hwVR4Sm1VmGf1Q==" target="_blank"><b><span style="font-family:"Arial",sans-serif;color:#315FC3">Watch
a recorded Webinar here</span></b></a></span><b><span style="font-family:"Arial",sans-serif;color:black">.</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Getting Started with Whiteboard Templates
<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<p><span style="font-family:"Times New Roman",serif;color:black">For your new project you can of course start with a
<i>blank </i>canvas, or you can use over 1000 <i>templates </i>to help get the ideas flowing.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For example</span></b><span style="font-family:"Times New Roman",serif;color:black">, maybe you don't need to be "creative" and just need a simple organizational chart drawn. Using a template
means you can just add your content!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">The starting point</span></b><span style="font-family:"Times New Roman",serif;color:black"> is always on the Canva
<i>Home </i>page whether you're creating from scratch or using a Template.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">From the
<i>Home</i> screen, click on <i>Whiteboards </i>in the purple block to see hundreds in this category.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or, click the purple
<i>Create a design</i> button in the upper right to open a <i>blank </i>Whiteboard.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="531" height="166" style="width:5.5297in;height:1.7261in" id="_x0000_i1051" src="https://files.constantcontact.com/ee1208b4001/519dc034-1670-4d9f-8fde-1e43a31cc804.png" alt="create a design"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<p><b><span style="font-family:"Times New Roman",serif;color:black">IMPORTANT:</span></b><span style="font-family:"Times New Roman",serif;color:black"> The Whiteboard has some
<i>different </i>options than other Templates, so even if you use Canva all the time, read below to
<b>learn more Whiteboard-specific functions.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Whiteboard Template Tips<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">On the left side
</span></b><span style="font-family:"Times New Roman",serif;color:black">of many Templates is a section called
<i>Canva Tips for Whiteboards. </i><b>It contains helpful hints </b>and hotkey instructions for using that template.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">If you don't want to
<i>view </i>this area in your Whiteboard, just delete all the elements so that they're not in the way.
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="523" height="310" style="width:5.4464in;height:3.2321in" id="_x0000_i1049" src="https://files.constantcontact.com/ee1208b4001/56e831e2-437e-451a-a5ee-f585f1fa3747.png" alt="template"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<tbody>
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<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">The Space<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">A Whiteboard has
<i>infinite </i>space; you can make it as large as you want. It will grow as you add content. This is different than other templates that have the dimensions defined (like in an 8 ½ x 11 flyer or a predetermined size for a social media post). <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="292" height="184" style="width:3.0416in;height:1.9166in" id="_x0000_i1046" src="https://files.constantcontact.com/ee1208b4001/c8e03f94-c6c0-4386-962f-0e5b666a7635.png" alt="scroll"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Zoom</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Use the
<i>Zoom</i> slider at the bottom of the screen to view the content larger or smaller.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Move</span></b><span style="font-family:"Times New Roman",serif;color:#C03E30">
</span><span style="font-family:"Times New Roman",serif;color:black">the screen to view parts that you can't see:<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo7"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">To move left and right use the scroll bar at the
<i>bottom </i>of the screen. <o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo7"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or to move up and down, use the scroll bar on the
<i>right</i>.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Add Content to Your Whiteboard<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">In the left navigation</span></b><span style="font-family:"Times New Roman",serif;color:black">, you'll see the
<i>usual </i>options available when building a design such as Text, Upload, Elements, etc.. However,
<b>inside <i>Elements</i>,</b> <b>look for special graphics that are designed just for Whiteboards
</b>like Sticky Notes, Shapes, and Stickers. <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="200" height="357" style="width:2.0833in;height:3.7142in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/c8f82946-ca3c-48ee-a367-dea4a4bc90f1.png" alt="shapes"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Sticky Notes</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Type "S" on the keyboard (or drag one from the Elements menu) and a Sticky Note will be added.
<b>They will appear with the creator's name at the bottom.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You can change how YOUR Name appears at the bottom as it is usually the
<i>username</i> on the account, and may not be your <i>actual </i>name. To change this, from the
<i>Home </i>Canva page, go to your icon in the upper right corner, choose <i>Settings,</i> and update your
<i>Name</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or, right-click and choose
<i>Remove name</i> to take it off that Sticky Note.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Shapes</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Drag Shapes (rectangles, circles, triangles, etc.) from the Elements menu into your Whiteboard. Or use the
shortcuts, "R" for Rectangle and "C" for Circle. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Use the side toggles to
<i>resize </i>the Shape. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Customize even more by changing the color or border from the toolbar that appears when you highlight a shape.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">To add Text to the shape</span></b><span style="font-family:"Times New Roman",serif;color:black"> just double-click on it and start typing.<b>
<o:p></o:p></b></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="235" height="122" style="width:2.4464in;height:1.2738in" id="_x0000_i1041" src="https://files.constantcontact.com/ee1208b4001/486ed389-a7cc-4fa4-bfc1-5a28172d7552.png" alt="lines in a whiteboard"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Lines</span></b><span style="font-family:"Times New Roman",serif;color:black"> – Type "L" on the keyboard to add a line or drag one from the Elements menu. Move the line to where you want it
in the Whiteboard and use the menu to change the width, color, type, etc.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">When you drag lines in between elements to connect them
<b>they will stay attached even when you move the shape </b>to other areas in the Whiteboard. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">If you want to add Text on
<i>top </i>of the line to define the connection, double-click the line and start typing.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Copy and Paste Content into Your Whiteboard</span></b><span style="font-family:"Times New Roman",serif;color:black"> –
<b><i>It's different! </i></b>Normally you need to <i>Upload </i>images to your account to use in Canva designs.
<b>In the Whiteboard you can simply <i>copy and paste</i> ... </b>from your <i>desktop</i>, a web page, an email … right into your Whiteboard!<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Quick Flow <o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">There is a new feature in Canva called
<i>Quick Flow</i></span></b><span style="font-family:"Times New Roman",serif;color:black"> to join elements with connecting lines. <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="200" height="159" style="width:2.0833in;height:1.6607in" id="_x0000_i1038" src="https://files.constantcontact.com/ee1208b4001/a1c7d28b-2d63-4499-84dd-1a89bf34d269.png" alt="quick fill"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">When you add a
<i>Shape </i>or<i> Sticky Note</i> to your Whiteboard, arrows will appear on all sides of the element.
<b>Click on one of the arrows</b> (left, right, top or bottom) to add connecting Shapes to your layout. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Quick Flow will add<i> Lines/Arrows
</i>in between the items </span></b><span style="font-family:"Times New Roman",serif;color:black">(you can click the arrow and press delete if you don't want it). <b>
<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You can move the boxes around
</span></b><span style="font-family:"Times New Roman",serif;color:black">and the arrows will flow to their new location.<b> <o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Change the arrow width
</span></b><span style="font-family:"Times New Roman",serif;color:black">or connector by highlighting the arrow and selecting options from the menu.<b>
<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">To turn
<i>off </i>Quick Flow, </span></b><span style="font-family:"Times New Roman",serif;color:black">click on one of the elements to bring up the menu and click the icon to toggle off (looks like a square with dots on all sides).<b>
<o:p></o:p></b></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Real-Time Collaboration and Sharing<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Add team members to your Whiteboard</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Click the plus (+) icon in the top menu next to your picture. Then type in the
names or emails to invite people or share a link to the board. <b>Be sure to update the permission
</b>so that invited members can edit, comment or just view the board. You can see in real-time as team members add content to the design.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="269" height="105" style="width:2.8035in;height:1.0892in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/8dfa01e2-efcd-4139-915a-b7530c98eb43.png" alt="Add a comment"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Add Comments to any element</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Select it and choose the
<i>Comment </i>icon. Add your comment/feedback/question. You can tag someone using the @ symbol before their name
<b>so that they will be notified.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Export Your Whiteboard Design<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Download your Whiteboard</span></b><span style="font-family:"Times New Roman",serif;color:black"> - Go to the
<i>Share </i>button in the upper right and you can export it as a PDF or an image to use in other documents.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If your board is too large to read clearly on one page,
</span></b><span style="font-family:"Times New Roman",serif;color:black">you can choose only part of it.
<b>In the canvas area right-click and select <i>part </i>of the board.</b> Next, click on the boxed area and go to the 3 dot menu and choose
<i>Download selection</i>.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="200" height="213" style="width:2.0833in;height:2.2142in" id="_x0000_i1031" src="https://files.constantcontact.com/ee1208b4001/a713daea-81c7-4e05-8abf-a1d7997be134.png" alt="Canva"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Embed a Whiteboard<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">You can insert a Whiteboard creation</span></b><span style="font-family:"Times New Roman",serif;color:black"> (mind map, org chart, idea board) that you've created right in a
<i>Canva Doc</i> or <i>Canva Presentation</i>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Copy the Whiteboard's URL</span></b><span style="font-family:"Times New Roman",serif;color:black"> and paste it into your Canva document. Find the link either:<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l8 level1 lfo12"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">From the Home page thumbnail of the Whiteboard, click the 3 dots and choose
<i>Copy link</i> (as in the image to the right).<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l8 level1 lfo12"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or, from inside the Whiteboard go to
<i>Share </i>and click <i>Public view link</i>. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Remember, since space is infinite,</span></b><span style="font-family:"Times New Roman",serif;color:black"> you can continue to come back, add content, tweak what's there. You can use your
Whiteboard as a personal thinking space, or share with team members.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:9.0pt">
<span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1029" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: 12 Power Words
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:#333333">#9: "What makes you ask that?"
</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">People ask you questions all the time. And the natural inclination is to answer them, right?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Here's a phrase that will help you in several ways:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">"What makes you ask that?"
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">When you use these powerful words</span></b><span style="font-family:"Times New Roman",serif;color:black">, a number of things happen.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo13">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You learn what angle of the question the person is thinking.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo13">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You buy some time to get your thoughts in order.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo13">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You'll probably discover the
<i>reason</i> behind the question ... which could significantly affect your reply.<o:p></o:p></span></p>
<p class="indent--1"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Getting to the root of the question is revealing</span></b><span style="font-family:"Times New Roman",serif;color:black"> ... and can save a lot of talking around the subject.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples</span></b><span style="font-family:"Times New Roman",serif;color:black">:
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo14">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">QUESTION: "How comfortable are you driving the entire trip?"
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">What makes you ask that?
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Possible insightful replies:
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">"We could go by train."
</span></i><span style="font-family:"Times New Roman",serif;color:black">or <i>"I could plan to drive part way",
</i>or <i>"I'm concerned about your hip."</i><b> <o:p></o:p></b></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo15">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">QUESTION: "When are you going to finish the report?"
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">What makes you ask that?
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Possible insightful replies:
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">"I want to add a section before you do."
</span></i><span style="font-family:"Times New Roman",serif;color:black">or <i>"I'm worried you won't have it done in time."
</i>or "<i>I want to take it with me on the trip."</i><b> <o:p></o:p></b></span></p>
<p class="indent--1"><i><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></i></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP: </span></b><span style="font-family:"Times New Roman",serif;color:black">Be sure to use this phrase in a light-hearted and friendly manner, so that it doesn't make the questioner feel
defensive. <o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">* * *<o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't wait 12 weeks to get all the power words (or learn more about
<i>this </i>one), </span></b><span style="font-family:"Times New Roman",serif;color:black">go to
<a href="https://r20.rs6.net/tn.jsp?f=001vOFg09Y4i_U8qBqkpupFINiJwzmae3EjErSCyaygWxxr7YPlQlt1wd3ZTK1aaYJwmt2Yg7Y3t-VssFBWfSmATx6q-FF4luNWFAm-HrMpe0p_jigP-wrDfpoOwKSs4WZMK_Iv9-sKGlvUxhrii18Vwg==&c=B-sqas81nl532tot1ygR6a_BbXqy53w2MdGY267NG80RAOvy54WhNg==&ch=HLciTGLsrEmkcc0NuxsXu_HN-_1vhrfMYxc7-Ni7hwVR4Sm1VmGf1Q==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk.com</span></b></a>. <b><i>Search </i></b>for "<i>12 Powerful Words"</i><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#3661BD">
<tbody>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
<u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Follow @StateLibraryOR:
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