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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nn960mMl0bLBZ5j8ulIOCYqAWclTwanQNHx8qchU41I07omUtMojwrBsugJp5cPRHepplpZHPd7bEEotwVzyyohK5Ctxmxgrg7U9AC60CQAn3tmjRWkfoVurpqS_0PotESdfFhde9n-5&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="341" style="width:6.25in;height:3.5535in" id="_x0000_i1046" src="https://files.constantcontact.com/ee1208b4001/4cd3db2a-992b-46e0-8d3d-7af13702c48d.png" alt="An hourglass with blue sand sits on a laptop keyboard, symbolizing the passage of time or deadlines in a digital context."></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nibfmW-z1PVeSRSnX2SHEjPTS6DRrHaf6yVM6M4QW1Cd94BNmOwS-OQpnbKG7VvRgSo-dOQrGszt-Nia8ZwkM0yOaIuIlb-Dq0YrDaGTeeEg4ITUdtyLobs3lW0EwoufUbrNSBF3YAZ_81RURzil7z5PAJzNdftheIknxcqhBg8wK_aDtv-gjr89k7qQuho7gX2a0ahrmG2pPrj6x6OHC7HZAAunb55tUQ==&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw==" target="_blank">
<b><span style="color:#315FC3">Priscilla Du Preez </span></b><b><span style="font-family:"Segoe UI Emoji",sans-serif;color:#315FC3">🇨🇦</span></b></a> on
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nn960mMl0bLBwu-XdFjfdbLx_MoSotkoGtNDRvbMfhTXcJgIU6Q9s31vOKyFZ6d7z_DlTovbze8ZQ9JfpNSUX-F5YRyxmBmJOSGiyH_9z9wR781PCFq9ytXwirCxht9sV0ixmmTJtyDCbFuhKsYbVVCjQqhL45BxwmhzYDewFL2D5KZsi6dVtXDKhEEGYg3J-rcQQOosRlYrPmUgbWW1QLPPEPHIsaQqlMWms2bjiUOnoF2hNOxalTe0p-M0HJNvDw==&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nuuWj6403OWMUupyXdFbuAOplZ1KL-nLgsCTOK5j9P46VM7zhtwPY-5hzsmEWidTLvnBfbYvy3ycwNk8Kdb7KVYLiIRXlIgZwT45U86o0-o2&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="560" height="208" style="width:5.8333in;height:2.1666in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: Most webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are
one hour long. </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Dec 4: [GOOGLE]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>Navigating Google Drive - A "Getting Started" Webinar.</i></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#E94C3A">Why attend?</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> You're new to Google or need better understanding.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Dec 18: [GRAPHICS]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>Finding No-Cost Copyright-Free Images, Videos and Music </i><b>Why attend? </b>
Save money with these resources.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Jan 8: [MOBILE]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>WhatsApp: Stay Connected with This NO-Cost Mobile App. </i><b>Why attend?</b><i>
</i>Learn how this app can be a communications tool. </span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Jan 22:</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<b>[EXCEL/G-Sheets]</b><i> 9 Powerful Chart Types to Tell Your Story </i><b>Why Attend?</b></span><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#E94C3A">
</span><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">You want to spruce up your spreadsheet data with visuals.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-njuAkDnr0y5-sICKs3OuSAVfc5gyexeRpiREfEZurMvd0abu6-0PlWbbMQmxj1mxOJx3cxV82D5VLk6kaKUZ-0hlY1hA57BVG2FZRcCO9o0azPupmOIqdTs=&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
Webinars and Register Here</span></b></a> </span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">[GOOGLE/INTERNET] Why Use Google Alerts<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Novice</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Have you ever wondered what is being said on the Internet about you or your organization?
</span></b><span style="font-family:"Times New Roman",serif;color:black">Perhaps you've launched a product and would like to know how many news services and blogs have picked up your information.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="115" style="width:2.0833in;height:1.2023in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/84715c39-cad2-467f-bec3-630dab40688b.png" alt="Google Alerts logo with a yellow bell icon."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">Wouldn't it be cool if every time you, your company or your product were mentioned on the Internet, you got a message in your inbox giving you links to all the items? And wouldn't it even be better
if this service were free?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Google Alerts will do that and more!</span></b><span style="font-family:"Times New Roman",serif;color:black"> It’s the most simple process ever and, in some ways, is just like having your very
own public relations firm and research department. It’s a free Google tool … and it can be used to keep you up-to-date on any area of interest to you.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">BONUS!</span></b><span style="font-family:"Times New Roman",serif;color:black"> Are you confused when working in the "Google world"?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Join us on December 4th for this webinar:<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#D91D08">Navigating Google Drive - A "Getting Started" Webinar</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-njuAkDnr0y5-sICKs3OuSAVfc5gyexeRpiREfEZurMvd0abu6-0PlWbbMQmxj1mxOJx3cxV82D5VLk6kaKUZ-0hlY1hA57BVG2FZRcCO9o0azPupmOIqdTs=&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw==" target="_blank"><b><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:#315FC3">Register
Here</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">How to Set Up an Alert<o:p></o:p></span></h1>
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<p class="indent--1"><b><span style="font-family:"Times New Roman",serif;color:black">1. First go to
</span></b><span style="font-family:"Times New Roman",serif;color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nv3aEncV0dJ5ZpanQJ_tBcKI2fvmUDWfcR7prcVRsDNWGbRL5fQ3sKzBEzJuwqR2u1ngjGNGE_e0iwNv618EQ6Uurv95IJVud8jYkHVxCDw-&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw==" target="_blank"><b><span style="color:#315FC3">www.google.com/alerts</span></b></a><b>.</b>
Sign into your Google account to save your history.<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">2. Then, in the search box, type in the words you want watched</span></b><span style="font-family:"Times New Roman",serif;color:black"> and alerts will automatically be sent to you as the material
appears.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Don't use single, generic keywords or you'll be flooded with non-specific results.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Use
<i>precise</i> phrases to receive relevant results. Example: Don't use "decluttering". Instead, use <i>"decluttering a home for quick sale."</i>
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Be sure to put a <i>quote</i> at the <i>beginning
</i>and <i>end </i>of a phrase so it will look for the whole thing, not the independent words.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">3. Then toggle the <i>Show options</i> window for more choices.</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">How often: </span></b><span style="font-family:"Times New Roman",serif;color:black">1) as-it-happens, 2) once a day, or 3) once a week<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Sources</span></b><span style="font-family:"Times New Roman",serif;color:black">: Where should the search be looking? News, Blogs, Web, etc.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Language:
</span></b><span style="font-family:"Times New Roman",serif;color:black">Select your preferance
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Region</span></b><span style="font-family:"Times New Roman",serif;color:black">: Any, United States, various other countries<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">How many</span></b><span style="font-family:"Times New Roman",serif;color:black">: Only the best results or All results<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Deliver to</span></b><span style="font-family:"Times New Roman",serif;color:black">: Your Google email should be displayed<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">4. Click Create Alert.
</span></b><span style="font-family:"Times New Roman",serif;color:black">You will receive email messages based on your specifications.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Once you have the alerts created, you can return to Google.com/alerts to manage them with one click – changing the frequency or type of source you want them to scour.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Other Uses for Alerts<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">How else can you use this alert feature?
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Follow a developing news story<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Keeping current on a competitor or industry<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Monitor your brand<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Stay informed on specific topics<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Getting the latest on a celebrity or event<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Keeping tabs on your favorite sports team<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Get creative – the options are endless!<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Communications: Phone</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Introduce yourself first</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">When you're calling someone you don't know well (a company support center, a gym to make an appointment, a doctor's office)
<b>do you just start talking about what you want?</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Or do you take time to introduce yourself first?</span></b><span style="font-family:"Times New Roman",serif;color:black"> Sure, when you start with your name, there is a strong likelihood that
the individual will not "get it" or remember it, but the fact that you did say who you were will pay off.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">As soon as you tell someone your name</span></b><span style="font-family:"Times New Roman",serif;color:black">, you will have achieved an incrementally higher level of trust. Think about it.
When people call you and just start talking about what they want, your guard goes up, right? "<i>Who are you?" "What do you want?</i>" are the messages your brain will process. You don't begin listening until this info is identified.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Yes, you can introduce yourself
</span></b><span style="font-family:"Times New Roman",serif;color:black">to almost everyone ... even people you
<i>do</i> know. It's polite and effective.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nv48nYDTSgfP5IYMowgjiCMSVY6b-6SpAkaQFVFvWiU46xMJnXmkB35AW7mfUfoG_O0AajPUE6c9Gg-Dm-DFzV_7FL6yvsrl9DGsiO4uw1FgeTLG0EvVTAA=&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="301" height="201" style="width:3.1309in;height:2.0952in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0019ORr_VJ2eJ7roomY6sHxaP3fgWZUMMsMVfu1m0LOxeEzkKlWLwI-nkrbiUSQyb7b5T2gtDykNFIj_dPlwC_vyG7M0hB3DGEScDoRyp_FinMCMqV579NFyr5QisP48LxdQTrRkQ3OJnZC6ajDYmrR7LVym3nbHRuKCqOzLyee6Yc=&c=2MC3Mge0kijnQHJq9Pdqda6gI-mQ_kwjIbOBSRmDHptkdYqT3mwQDg==&ch=QZ5wfkNgnmUbyBp8rT9vVDCwfT-8gGYKiqmq7y_dRai2svy_2iVoIw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="301" height="201" style="width:3.1309in;height:2.0952in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><u><span style="color:#0563C1"><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span></u></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#0563C1"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#0563C1"><a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_875106426" src="cid:image001.png@01DB40DD.85975880" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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