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<title>Email from Shared Results International</title>
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        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6
        {mso-list-id:426653619;
        mso-list-template-ids:678098554;}
@list l6:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l6:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l6:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7
        {mso-list-id:525951032;
        mso-list-template-ids:480913684;}
@list l7:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l7:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l7:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l7:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8
        {mso-list-id:575359565;
        mso-list-template-ids:1584581798;}
@list l8:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l8:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l8:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l8:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9
        {mso-list-id:626468939;
        mso-list-template-ids:-51764660;}
@list l9:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l9:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l9:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l9:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10
        {mso-list-id:659385787;
        mso-list-template-ids:-129612862;}
@list l10:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l10:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l10:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l10:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11
        {mso-list-id:804081896;
        mso-list-template-ids:740690650;}
@list l11:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l11:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l11:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l11:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12
        {mso-list-id:922765889;
        mso-list-template-ids:-342066158;}
@list l12:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l12:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l12:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l12:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13
        {mso-list-id:971324170;
        mso-list-template-ids:1320561850;}
@list l13:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l13:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l13:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l13:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14
        {mso-list-id:998507202;
        mso-list-template-ids:-177946222;}
@list l14:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l14:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l14:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l14:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15
        {mso-list-id:1089737522;
        mso-list-template-ids:1352695548;}
@list l15:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l15:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
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        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l15:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l15:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16
        {mso-list-id:1228371086;
        mso-list-template-ids:-2092382528;}
@list l16:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l16:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l16:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l16:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17
        {mso-list-id:1234270639;
        mso-list-template-ids:342530934;}
@list l17:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
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        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l17:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l17:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l17:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18
        {mso-list-id:1325662661;
        mso-list-template-ids:603782072;}
@list l18:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l18:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l18:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l18:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19
        {mso-list-id:1564372336;
        mso-list-template-ids:1079267186;}
@list l19:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l19:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l19:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l19:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20
        {mso-list-id:1594044308;
        mso-list-template-ids:192589566;}
@list l20:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l20:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l20:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l20:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21
        {mso-list-id:1604337596;
        mso-list-template-ids:-1547900328;}
@list l21:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l21:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l21:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l21:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22
        {mso-list-id:1615287063;
        mso-list-template-ids:-1416846142;}
@list l22:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l22:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l22:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l22:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23
        {mso-list-id:1641568116;
        mso-list-template-ids:-1868819610;}
@list l23:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l23:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l23:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l23:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24
        {mso-list-id:1695302238;
        mso-list-template-ids:-943137972;}
@list l24:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l24:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l24:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l24:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25
        {mso-list-id:1712074453;
        mso-list-template-ids:-982896490;}
@list l25:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l25:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l25:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level5
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level6
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level7
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level8
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l25:level9
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l26
        {mso-list-id:1810172515;
        mso-list-template-ids:861030422;}
@list l26:level1
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l26:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l26:level3
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l26:level4
        {mso-level-number-format:bullet;
        mso-level-text:;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l26:level5
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><br>
Reminder: </span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">When accessing resources at the
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use ORLIBTECH for <b>both</b> the username and password when prompted.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
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<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">What you need to know about WhatsApp<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="207" height="86" style="width:2.1547in;height:.8988in" id="_x0000_i1064" src="https://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1063" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypfoF7R-JdRBMgWuqMNcXw_XdmEb3briOiVMxcljP5KwY3FOf5i-8ALxJG8XSfgkWZZmCEROXrYpaIaJXMs7m4T-pSwQjTlxAZpKfzhnsFvvgbl7Ch49MqxJoooUxcjHXcXBev7T619opaqJMa_hTCqxf1zbRLj5ep79-D5n2E9OqzIM04tH_CccF47hpXHVwOw==&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="332" style="width:6.25in;height:3.4583in" id="_x0000_i1062" src="https://files.constantcontact.com/ee1208b4001/6870cd4d-c7ad-4d53-80ae-38b8f614a7b3.png" alt="A team of sled dogs runs across a snowy landscape under vibrant northern lights, with a button that says "View the Tech Tip Video Here."></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1061" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypc90b5r6kqRNJsyyob_LuXI42yseAuGqV3Ru-g9WeqYALrRTKEeClvq3m6Hdz8rplqLnqY9py2FibFGWRkiVvtnl4wmLAfrQcpYYTqEgSqAHOy2-biSLQCwDGY4N9L2tWBgzACNzDEfeLGffOifpKsEDTqzgIY8ttLltnOMEU3E-reKeL7VfBADZTCWkeqfosdXf8g4a-7b61srvWNYu6lM=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw==" target="_blank">
<b><span style="color:#315FC3">Thomas Lipke</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypfoF7R-JdRBMr_ut7GEjYc401mQzuAip5U9wEq02X99x51dIj9UGs2JX5ktz9aOu-tf9NxFvisyYQrcGL7NS6RT2qZtgdQf604m-kdIFUaaNBd0bxnQ2tQrpO9HImQT6kx17WMuWE6eiDpFO7O4gXsCz6NGJklpUiMD5sFIABLSPISwYlUlC_WvA1YQ-tW38mL0zN9BKzwyv8AjF7vUi3P-PQ5vXQzWcxbMrhHAiSJ56kepnYMQ3pCfcd_y5MaUG5Q==&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1060" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypcjsc9VA1Ea56baeqvpFzSHz8PDiIOrXhWnVB9-A9SQBpdY5jAave0Z0-AGyO7TPAz_mCxPKDPZgonJbQLWC7__aDuuddwt0rZZyc3ONKCzx&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="556" height="207" style="width:5.7916in;height:2.1547in" id="_x0000_i1059" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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 hour long. </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<i>WhatsApp: Stay Connected with This NO-Cost Mobile App. </i></span><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#C03E30">Why attend?</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#C03E30">
</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Learn how this app can be a communications tool.
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<b>[EXCEL/G-Sheets]</b><i> 9 Powerful Chart Types to Tell Your Story. </i><b>Why Attend?</b></span><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#E94C3A">
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<i>Simple Steps for Password Protection & Authentication </i><b>Why attend? </b>Learn more ways to protect your accounts.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypenwvK6bldUfi6pLZ8i1KBx1xaMMgrNek-e-y2fbfg3MjAnZd16Y3XIQ52EWoyvymhopa_YlZY9lvy-1S2pSwRBLOwchm9QVkJi_mZugR1zc0yhIXhjJmhQ=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">MOBILE - WhatsApp: Stay Connected with the World’s Favorite Messaging App<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Novice</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">When I was in college</span></b><span style="font-family:"Times New Roman",serif;color:black"> I would call my folks every Sunday night. Depending on how old you are, you may remember the days
 of waiting until the evening when the rates were lower to make "long distance" calls. <o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">With mobile phone plans</span></b><span style="font-family:"Times New Roman",serif;color:black"> (instead of using a landline), we don't typically pay higher rates for calling within the US.
 However, there are <b>additional costs when calling Internationally</b>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">So, <i>WhatsApp</i> was developed so that you can<b> bypass your mobile device's calling plan
</b>and use cellular data or a Wi-Fi connection to <b>make unlimited phone calls and texts</b> around the world
<b>with other <i>WhatsApp</i> users. </b>Typically there are no additional fees (unless you have limited data or roaming charges).<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Now, if you have a friend in another country</span></b><span style="font-family:"Times New Roman",serif;color:black">, a sibling in the armed forces stationed overseas, or a sister organization
 in a foreign nation you can communicate with ease ... and for free!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">While <i>WhatsApp
</i>is still gaining popularity in the U.S., it has exploded in use in other countries with over 2.7 Billion active users internationally. This makes it the most used messaging platform worldwide – with
<b>almost triple the users as Facebook Messenger. </b><o:p></o:p></span></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">More and more people are discovering it in the U.S., so let's take a look at this well-loved app.<o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What is
<i>WhatsApp</i>?<o:p></o:p></span></h1>
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<p><b><i><span style="font-family:"Times New Roman",serif;color:black">WhatsApp</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black"> is free, cross-platform app</span></b><span style="font-family:"Times New Roman",serif;color:black">
 you can download to your mobile phone, tablet or even use through a browser on your laptop or desktop computer.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">It provides text messaging, calling, and video chats. (Using voice-over-IP technology)<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Users can share multimedia like photos, videos, and documents. <o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">It supports individual and group chats, business messaging, and more. <o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">And it is available on smartphones, tablets, and computers, making it a versatile and globally popular platform. <o:p></o:p></span></p>
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<p><b><i><span style="font-family:"Times New Roman",serif;color:black">WhatsApp</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black">'s popularity is due to several factors:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Cost</span></b><span style="font-family:"Times New Roman",serif;color:black"> - It is free to use, while SMS texting and International calling can be expensive in
 some countries.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Ease of Use</span></b><span style="font-family:"Times New Roman",serif;color:black"> - It's a very simple platform with little learning curve.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Multimedia</span></b><span style="font-family:"Times New Roman",serif;color:black"> -
<i>WhatsApp</i> allows users to not only make voice and video calls, but send photos and documents. <o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Ad-free</span></b><span style="font-family:"Times New Roman",serif;color:black"> - There are no annoying ads and pop-ups!<o:p></o:p></span></p>
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<h2 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">See a Live Demonstration of WhatsApp in this Webinar</span><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:white"><o:p></o:p></span></h2>
<p><span style="font-family:"Arial",sans-serif;color:#5E81CA"><o:p> </o:p></span></p>
<p><b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black">Wednesday, January 8th</span></b><span style="font-family:"Arial",sans-serif;color:#5E81CA"><o:p></o:p></span></p>
<p><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black">2 pm (ET)/11 am (PT) (NEW time!)</span><span style="font-family:"Arial",sans-serif;color:#5E81CA"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Getting Started<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">NOTE:</span></b><span style="font-family:"Times New Roman",serif;color:black">
<i>WhatsApp </i>uses your cellular service or a Wi-Fi connection so you must be digitally connected in some way. And you can only call or text other WhatsApp users within the platform.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="279" height="186" style="width:2.9107in;height:1.9404in" id="_x0000_i1049" src="https://files.constantcontact.com/ee1208b4001/53667f74-b80a-4263-ad76-bb43ea21bfd7.png" alt="WhatsApp download options for Android, iOS, and Windows devices with app store icons."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l15 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">First, download the app for Android on Google Play and on Apple in the App store. Or to use on a desktop, go to this page,
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypfBtLCw-deCv1UUyf5Ig6PxTvhR9Ddkf1bFQVdcKvTxQINEI9XKnmCRMI6ycAeLcS82TJX4WERFryZKugbMypMEw4cu67fLHmCwB2uIM4HFvlqWaR6iOdKY=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw==" target="_blank">
<b><span style="color:#315FC3">Whatsapp.com/download</span></b></a> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l31 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Walk through the prompts to enter your country and phone number.
<b>Your phone number IS your account number.</b> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l7 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Activate via a 6-digit code and pin.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l20 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Add your name and image to your profile.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l10 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Decide what level of access you want to give
<i>WhatsApp </i>to your Contacts. <b>TIP: </b>You can let the app view<i> all</i> your contacts and it will tell you which people already use
<i>WhatsApp</i>. Or, when making calls/texts, you can add new contacts one at a time.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Definitions<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="130" height="252" style="width:1.3511in;height:2.625in" id="_x0000_i1047" src="https://files.constantcontact.com/ee1208b4001/312a4d72-34df-48c9-9fa3-c9c41955f818.png" alt="A group chat discussing teaching schedules, with messages of celebration and a sticker saying "That's Amazing!."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">First, let's define a few terms
</span></b><span style="font-family:"Times New Roman",serif;color:black">so that you have an understanding of how they differ from other similar apps.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><i><span style="font-family:"Times New Roman",serif;color:black">WhatsApp</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black"> Groups</span></b><span style="font-family:"Times New Roman",serif;color:black"> - A group allows
 users to chat with multiple people simultaneously. It's similar to a group chat room where users can share messages, photos, and more in one place.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Groups are good for connecting with friends and family.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo12">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">As of November 2022, Groups can contain up to 1024 people (this figure was initially 254, but has increased). <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Communities</span></b><span style="font-family:"Times New Roman",serif;color:black"> - A community is a unified space that can contain multiple groups, each with its own topics or interests.
<b>Anyone can create one.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="229" height="230" style="width:2.3809in;height:2.3988in" id="_x0000_i1045" src="https://files.constantcontact.com/ee1208b4001/73c250e5-eec9-473c-95aa-96697b1951dd.png" alt="Illustration of diverse cartoon faces with a green WhatsApp logo in the center."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l18 level1 lfo13">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Communities are good for connecting with schools, neighborhoods, organizations, and more. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l26 level1 lfo14">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">They consist of admins and group members. Admins can create a community with up to 50 groups with up to 5,000 members. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l17 level1 lfo15">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Admins can reach members with important updates by sending announcements.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l29 level1 lfo16">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Community members can stay connected by exploring and chatting in groups. As part of a group inside a community, members can reply to community announcements, create
 events, share polls and files, and react to messages.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l14 level1 lfo17">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">If you're interested in setting up a Community, here's a
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypfoF7R-JdRBMM-4RXR2GwsjbAQKMhQSVo9ZCQSKjHj8CeDs01pWga9sej40jqdU2vp69jbh7GS3aF19GJwIL5wHJqYw7RbjQpbO6rb0NzfTRnbDQzADuDMSIbkZzvgXD8YTbMSAY2WyfzZ9dG1uqcAGc0WCMCbsDVCrKac-QSJ4ghZNmAM8M3kw=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw==" target="_blank">
<b><span style="color:#315FC3">great article</span></b></a> on creating and maintaining one.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Using the App <o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">When you open <i>
WhatsApp</i>, the <b><i>navigation</i> is at the bottom of the screen.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Settings<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="356" height="54" style="width:3.7083in;height:.5595in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/2e23eea2-1750-4a7d-a346-5e4140fef46e.png" alt="Icons for Updates, Calls, Communities, Chats, and a highlighted Settings gear symbol in a user interface."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-family:"Times New Roman",serif;color:black">Once you've added the app, head on over to
<i>Settings</i></span></b><span style="font-family:"Times New Roman",serif;color:black"> to complete your profile and make some changes.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l16 level1 lfo18">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Profile Name</span></b><span style="font-family:"Times New Roman",serif;color:black"> – Update and add
<i>About</i> info. Add an <i>Avatar</i> picture if you want.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l25 level1 lfo19">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Privacy
</span></b><span style="font-family:"Times New Roman",serif;color:black">- By default,
<i>WhatsApp </i>sets your privacy settings so that any user can see your profile photo, read receipts, and view when you're online. You'll probably want to change your privacy settings to control who can see your information and contact you. For example, you
 can:<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l25 level1 lfo19"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Adjust your
<i>last seen</i> and <i>online status</i>.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l25 level1 lfo19"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Turn off
<i>location</i> <i>sharing</i> to prevent others from knowing <i>where</i> you are. <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l25 level1 lfo19"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Under Calls,
<i>silence unknown callers.</i> <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l25 level1 lfo19"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Turn off
<i>read receipts</i>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l19 level1 lfo20">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Notifications
</span></b><span style="font-family:"Times New Roman",serif;color:black">- To manage your notification settings for all messages and calls, or customize individual or group chat notifications, go to your phone's Settings and look for:
<i>Notifications</i>, <i>Apps</i>, <i>WhatsApp</i> and turn on or off <i>Show notifications</i>. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Chats<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Using Chat is very similar to your mobile device's texting options.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Tap on the <i>Chat</i> icon in the bottom navigation. Here you'll see a scrolling history of prior chat conversations.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="361" height="54" style="width:3.7559in;height:.5654in" id="_x0000_i1041" src="https://files.constantcontact.com/ee1208b4001/b9426153-6852-4fc1-86db-65a1c878309b.png" alt="Icons for Updates, Calls, Communities, Chats (highlighted), and Settings on a user interface."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;float:right">
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<div align="right">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="198" height="318" style="width:2.0654in;height:3.3095in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/b6881dc0-7290-40b2-891d-33ecb3f661a9.png" alt="Chat screen showing a list of conversations with icons for creating a new chat and searching. Conversations are categorized into tabs."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">To start a NEW Chat: </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l11 level1 lfo21">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Tap the green
<b>+</b> button in the upper right corner.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo22">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Here you can create a new
<i>Group, Community</i> or new <i>Contact</i>. Adding a new contact that does not have
<i>WhatsApp </i>will send them an invite to join via your phone's text message app.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l8 level1 lfo23">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">If the Contact is in your list, type the first few characters of their name to bring it up.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo24">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">In the Chat window, you can type in a text message and/or press the plus sign to send a picture or video from your library, your location, a document, poll and more.
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="300" height="237" style="width:3.125in;height:2.4642in" id="_x0000_i1038" src="https://files.constantcontact.com/ee1208b4001/5f93238b-5e0f-4edf-bca5-4143155eb92b.png" alt="Messenger app with a plus sign, Photos, Camera, Location, Contact, Document, Poll, and Imagine options displayed as icons."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l13 level1 lfo25">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Use the camera icon to take a
<i>new </i>picture or video to include.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo26">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">For a quick
<b>voice message, hold down the microphone icon, speak your message, and then release to send it</b>.
<b>TIP</b>: As soon as you release, it does SEND right away!<o:p></o:p></span></p>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
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</tbody>
</table>
</div>
</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Voice and Video Calling<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">While you are in a chat message, you can initiate a voice or video call from that screen. Inside the chat stream, tap the video camera or phone icon to dial.<o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="335" height="50" style="width:3.494in;height:.5238in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/bd0f9c1e-951e-4e17-8bf6-cc6bc817c7e6.png" alt="App menu bar with icons for Updates, Calls (highlighted), Communities, Chats, and Settings."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;float:right">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<div align="right">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="171" style="width:2.0833in;height:1.7797in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/193568ef-72fa-4819-8c9a-254073566a38.png" alt="Contact page showing John with options for video call or phone call, highlighted by a red arrow. "Cancel" and "Search" options appear above."></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</table>
<p><span style="font-family:"Times New Roman",serif;color:black">For more calling options, tap the
<i>Calls</i> icon in the bottom navigation bar.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l23 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Select a contact from your list, add a new one or use the search bar to find the person from your list of contacts.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l12 level1 lfo28">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">To make a voice-only call, tap the
<i>Phone</i> icon. For a video call, tap the video button.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</tbody>
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</div>
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</tbody>
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</div>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Make a Group
<i>VOICE or VIDEO </i>Call from a Chat (easiest way)<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">You can add up to 32 people (including yourself) to a group voice or video call.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Make a group voice or video call from a
<i>Group Chat:</i></span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l24 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Open the group chat you want to voice call.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l24 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">At the top, tap either the
<i>Video</i> or <i>Call</i> icon.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l24 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Where the group name appears, you can tap it to select specific members or choose the button to choose all.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l24 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Remember, only 32 people can be selected.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span class="ql-cursor"><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b></span><b><span style="font-family:"Times New Roman",serif;color:black">NOTE</span></b><span style="font-family:"Times New Roman",serif;color:black">: Only group
 members can participate in group calls.<o:p></o:p></span></p>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
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</div>
</td>
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</div>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Make a Group VOICE or VIDEO Call from the Call Tab<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">The other way to start a group voice or video call on WhatsApp is to start out calling one person,<b> then
<i>add</i> other people into your call</b>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Tap
<i>Calls</i> in the lower navigation.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Then tap the
<i>plus</i> (+) sign at the top.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Tap the
<i>name</i> of the first contact you want to call, then tap the video camera to start a video call, or the phone icon to start a voice call.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Once they answer, tap the
<i>arrow</i> to reveal a menu of options, and select <i>Add Person</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Select a contact you want to add to your call, then tap
<i>Add</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l21 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Repeat this process to add everyone you want to include in your group call. Again, you can have up to 32 people in a group voice or video call.<o:p></o:p></span></p>
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</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 4.5pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;float:left">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Communications: Talking</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Judgmental or analytical communications</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">A number of years ago,</span></b><span style="font-family:"Times New Roman",serif;color:black"> someone said to me,
<i>"You’re judgmental." </i><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">That had me thinking. Was I? Or was I a discerning individual. I thought I was observant and analyzing.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Of course, sharing my thoughts</span></b><span style="font-family:"Times New Roman",serif;color:black"> about what I noticed
<i>could </i>be taken as judgmental, I guess ... rather than as sharing an observation.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">However, </span>
</b><span style="font-family:"Times New Roman",serif;color:black">it seems to me that if I didn't add a negative aspect to my thoughts, it shouldn't fall into that category. But is that enough?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For instance,
</span></b><span style="font-family:"Times New Roman",serif;color:black">when you say comments like this (thinking they are factual)...<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"They're always late."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"She's slow in making calls."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l30 level1 lfo31">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"They're smart in how they handled the issue."<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">... they come across
</span></b><span style="font-family:"Times New Roman",serif;color:black">as judgmental and harsh, even if you use a positive tone.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">However, if you can
<b>continue with what you're thinking</b>, and say it out loud, it can add the perspective that makes the statement more helpful and less judgmental.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For example ... with my unspoken thoughts:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">They're always late. (<i>I wonder if there is a transportation issue</i>.)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l22 level1 lfo32">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">She's slow in making calls. (<i>She takes her time to prepare.</i>)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l22 level1 lfo32">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">They're smart in how they handled the issue. (<i>I'm glad they're on my team.</i>)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Stating the facts</span></b><span style="font-family:"Times New Roman",serif;color:black"> and drawing a conclusion as to their meaning, could be considered judgmental or analytical.
<b>It's how we <i>communicate</i></b><i> ... </i>and how <b><i>fully </i>we share our thoughts</b> behind our observation ... determines if the message is perceived as judgmental or analytical.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypTzAFCLnQS_4qvpp62JHkw3_4JUNkOtCIB5WSqBU_GdSKqHSLtFekV4VTzeEmL1c9QbLlEtmeBhrasWNHejVU-PJ92Gyqj41X2FyrmuJiRUi_jaojksfXfc=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001nQYBnESBYSdGUR9xigb95tYXfdReMp76wDBXU7k-ra7-4Vz5geqypcj6PUtsNec9cuLeJPKvz0cpr8dDBIH_Y_t3AhDrs8GDQrR7EFwnMyABvKraJoMXc9ltaIAxawJSrtRVP5pvqWGAxTlMi5dwI70R_o2gFKWdTN2D6o74f7A=&c=gwtys8o5xhh-u4ZglvpBDBx57bD_g6lseW9J8IUrodhU6xWzyVpDMg==&ch=5OsYyxIhlADlJz035A4_lN5X-59ag3xHxoElRTrQVyoG7ukFoBihsw=="><b><span style="font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
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<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><u><span style="color:#0563C1"><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span></u></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#0563C1"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a></span></u>
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