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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><br>
Reminder: </span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">When accessing resources at the
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use ORLIBTECH for <b>both</b> the username and password when prompted.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span>
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<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">How to make it your own<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="207" height="86" style="width:2.1547in;height:.8988in" id="_x0000_i1059" src="https://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001rXH4IX75QE1UBls4dL4jGO4nRqq6XvyAZNAFNMO7Uwu8VydTP9czwHLMA8XcZy2nm7W6uq1YUrNqEajT62IwsCsKQn3vWhNJ5wNURDb-Izk6osaUMoo8YNd-52mCTJAvj_E_anWkIaie63TxDvUMWYuEUGKapVz-vi61utqwneRdLHhhu0GM2p2qectvVj0CmJFgUgLmJJi-4byiLy71ZTVH6uhSlmzw&c=CCFTHPp4NZRJIRJ6yLMjTw1teORZcJEi1HKjkmjpSQIO7du_llQZaQ==&ch=zoi0sGElUw-Jz_DXbtDrr1BrsW-iEPLDe1gDK8rO80nnFGtw4nQjZw=="><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="342" style="width:6.25in;height:3.5595in" id="_x0000_i1057" src="https://files.constantcontact.com/ee1208b4001/1f3af8e8-a321-4bdc-b81c-17e708ad9dfe.png?rdr=true" alt="aurora borealis"></span></b></a><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Photo by
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<b><span style="color:#315FC3">Kush Dwivedi</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001rXH4IX75QE1UBls4dL4jGO4nRqq6XvyAZNAFNMO7Uwu8VydTP9czwHLMA8XcZy2nRFcNRdmARmmNf65p4V4sviN1Tc0MsuVxRGoKN3KBhkqXP_NFo9bni37wZlWAdIniuV36IchHGiiaPpK3yy3PMwvZyPWJq4j5EeZfvd6pqeu9iavN5NB9yHgBHXS5tPtI5B45icZ0PPSMKXoJTLsh-jp3IudOvUugnWUOMGGO-xhbFnwqFcmxjgYj2syDkGT1M-Tm60fqX_e7HoA7oUzsL177u6fmN1Xt7bUi3bayeG5WIqX_AlxajyU_1fGm1yydI4BG2aXP7ZiouePyfefRjQ==&c=CCFTHPp4NZRJIRJ6yLMjTw1teORZcJEi1HKjkmjpSQIO7du_llQZaQ==&ch=zoi0sGElUw-Jz_DXbtDrr1BrsW-iEPLDe1gDK8rO80nnFGtw4nQjZw==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="286" height="191" style="width:2.9761in;height:1.988in" id="_x0000_i1050" src="https://files.constantcontact.com/ee1208b4001/b3dad575-e6d8-4f09-a19f-ce302af6168d.png?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Are you using Windows 11</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">? Or maybe you're hanging onto Windows 10 a little longer…<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You may have heard that Microsoft is
<b><i>discontinuing support</i> of Windows 10 in October 2025</b>, so many organizations are scrambling to update to the current platform. No support means no more updates and security patches, which puts your data at risk.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">So, even if you've been using Windows 11 for a while or just making the switch, let's go through
<b>some of the differences and enhancements</b> so that you can personalize your desktop and
<b>be more productive</b>. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">When upgrading to this version</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, two of the major changes you'll see are: 1) a brand
new interface and 2) the Taskbar. Let's look at what has changed from Windows 10 and what you can customize.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">A Brand New Interface and Taskbar<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">If you're just getting started with Windows 11, learning to navigate a new layout can be frustrating and it takes time to figure out where certain items have been moved to.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The first thing you'll notice is the Start menu has moved!</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> It has been traditionally
in the bottom left corner of the screen. But in Windows 11, it has been moved<b> to the middle of the screen within the Taskbar …
</b>so that it is front and center.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="528" height="87" style="width:5.5in;height:.9047in" id="_x0000_i1048" src="https://files.constantcontact.com/ee1208b4001/7cb90edb-724b-4c0f-80d9-ddb0edf56b29.png?rdr=true" alt="A red arrow points to the Windows Start menu icon on the bottom left corner of a Windows 11 taskbar"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">TIP:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Yes, you
<i>can<b> </b></i><b>move the Start button back to the left</b> - see how in the customization options below.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Customizing Your Taskbar<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Everyone has their own way to work with their favorite programs and shortcuts, so here are
<b>four tips to navigate this new layout and customize</b> your Windows 11 Taskbar to meet your needs:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt;float:right">
<tbody>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="231" height="266" style="width:2.4047in;height:2.7738in" id="_x0000_i1045" src="https://files.constantcontact.com/ee1208b4001/1b768489-73d3-45f0-874b-f0eebc680e28.png?rdr=true" alt="Windows start menu open with Settings highlighted arrow points to start button with Right-Click label"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">1. Start Menu</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">When you click on the Start button</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> (the Windows icon) some of the options you're used
to in Windows 10 are <i>not </i>showing.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The secret to get to items
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">like
<i>Run, Task Manager</i> or <i>Settings</i>, is to <b><i>RIGHT-CLICK</i></b> on the Windows icon.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">2. Move the Start Menu Back to the Left</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">If you feel more comfortable with the Windows 10-like settings,
<b>you can move the Start menu to the left. </b>Here's how:<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Right-click on
<i>Start</i> (the <i>Windows icon</i>) and choose <i>Settings</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Select
<i>Personalization </i>from the left menu.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">From the center menu, select
<i>Taskbar</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Scroll to the bottom a<i>nd click on Taskbar behaviors to open it up
</i>(as in the image below).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the
<i>Taskbar Alignment</i> area choose <i>Left</i> from the drop-down menu instead of Center.<o:p></o:p></span></p>
</td>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="531" height="279" style="width:5.5297in;height:2.9047in" id="_x0000_i1044" src="https://files.constantcontact.com/ee1208b4001/c6c2f0de-6132-4936-a335-aeadf85dff7e.png?rdr=true" alt="Windows taskbar settings screen with Taskbar behaviors highlighted and the alignment set from Left to Center"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
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</tbody>
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</div>
</td>
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</tbody>
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</div>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">3. Customize Apps in the Taskbar</span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Also in the <i>Taskbar Personalization</i> window, <b>if you don't use some of the system icons
</b>that are pinned to the Taskbar, previously you could right-click and choose to remove them. However, there are a few that are <b>locked in place.
</b>You now need to <b>go to <i>Settings</i> to make changes.</b></span><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Additionally, you can customize how the
<i>Search </i>box looks or show or hide buttons in the taskbar.</span><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Right-click and choose <i>Settings</i>, then <i>Personalization</i> from the left menu.</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Go to <i>Taskbar
</i>in the center menu.</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Toggle Off (or On) any of the options.</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">For Search, you have a drop-down window giving you choices (see image below).</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="382" height="179" style="width:3.9761in;height:1.863in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/cca9abd8-fc60-417c-b400-822a61d54b11.png?rdr=true" alt="Taskbar settings in Windows with Task view toggle highlighted and switched off by a red arrow"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt;float:right">
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="242" height="145" style="width:2.5178in;height:1.5059in" id="_x0000_i1041" src="https://files.constantcontact.com/ee1208b4001/4bee67d1-2c36-46b5-8613-852bcb1d99aa.png?rdr=true" alt="Right-click menu for Spotify icon shows Pin to taskbar option highlighted by a red arrow"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">4. Add Apps to the Taskbar</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To add shortcut icons to your Taskbar for<b> quick access to your favorite programs,</b> the easiest way is to open the app/program so that its icon will be displayed in the Taskbar.
Then <i>right</i>-click on the icon and choose <i>Pin to taskbar</i>. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">The New Start Menu<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">When you click on the
<b>Start Menu </b>it looks a bit different than prior versions of Windows. See each of the numbered items in the corresponding image below.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The
<b>Search bar</b> is at the top. Use this to find items not in the Pinned area.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Pinned apps</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> are in the middle.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The<b> All apps</b> button to view an alphabetical list or programs is in the upper right.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">A
<b>Recommended apps </b>section is near the bottom (see how to customize what appears here below).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Your Profile icon/name
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">is at the bottom left - to see that you're signed in.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">System Shortcuts</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> are at the bottom right - Power, Settings,
File Explorer... (see how to customize this area below).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="450" height="469" style="width:4.6904in;height:4.8869in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/e1d53bcd-68ad-453c-b934-71ed2b1c65b6.png?rdr=true" alt="Windows 11 Start menu showing pinned apps and more"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3"> Modify Your Start Menu<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To make it easier to get to the apps</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> that you use all the time, you can choose what
is showing in the Start Menu (in the "Pinned" section of the image above).<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To delete an app
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">from the Pinned apps section that you don't use very often, right-click on top of it and choose
<i>Unpin from Start</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To add an app</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> that you want in the Pinned apps section,
go to <i>All apps</i> (#3 in the image above), find the app, <i>right</i>-click on it, and choose
<i>Pin to Start</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You can also
<b>change what shows in the Recommended section </b>(#4 above) if you don't like what you see.
<i>Right</i>-click on the Windows button and select <i>Settings</i>. From the left menu select
<i>Personalization</i> and then click on <i>Start</i> from the list. As in the image below, toggle OFF any of the three options:
<i>Show recently added apps</i>, <i>Show most used apps</i> and <i>Show recently open items in Start, Jump Lists, and File Explorer.</i>
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="533" height="298" style="width:5.5535in;height:3.1071in" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/9b251c0b-8dbb-4071-aa52-a29e87647477.png?rdr=true" alt="Windows Start menu personalization settings with options to show recently added most used apps and recommended files toggled on"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To add items in place of the ones you took out,</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> still
in <i>Settings</i>, <i>Personalization</i>, <i>Start</i>, click the <i>Folders </i>
option. Now you can toggle <b>ON</b> some shortcuts to add to the Start menu (#6 in the Start Menu image above).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="529" height="355" style="width:5.5059in;height:3.6964in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/217d538b-050b-44ef-90e4-867987a8010d.png?rdr=true" alt="Windows settings screen showing toggles to turn folders like Documents Downloads and Music on or off in the Start menu"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Next week</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, look for more customizations – focusing on turning off
<i>personalizing </i>the Windows 11 Weather/News App.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt;float:left">
<tbody>
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<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/e565d7d1-215e-487a-8e78-f332113e7825.jpg?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: Talking (Writing)<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Reframe the unpleasant</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">OK, you've found yourself in an unpleasant situation.
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Maybe you've missed a deadline or you're facing unhappy customers. What you say, your choice of words, can make all the difference, right?<o:p></o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Here's a tip</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: instead of highlighting<b>
</b>what's gone wrong ...<b> </b>like a delay or inconvenience ... choose words that have a
<b>more positive, forward-moving tone.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">For example</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, instead of saying,
<i>"Sorry this report is 7 hours late,</i>" more positive words would be,<i> "Here’s the report—thank you for your patience."</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Another example</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, you may want to avoid, "<i>Sorry you had to wait so long in line</i>,"
and say instead, <i>"Thank you for waiting—we’re glad to help you now."</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why does this matter?</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Choosing more positive words matters because drawing attention to the negative may reinforce or even
<b>create frustration that wasn’t there</b>. Most people are focused on the solution or the present moment—not the delay.
<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">When you frame your response</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> with appreciation, optimism, or action, you build trust
and professionalism.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">So, skip phrases like
<i>“This isn’t my typical work</i>” or “<i>Apologies for the long wait</i>.” <b>Chances are</b>, the other person hadn’t judged it negatively—until you suggested they should.
<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Instead</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, lead with gratitude, confidence, and next steps.<b> Positive language isn’t
about pretending problems don’t exist.</b> It’s about shaping perception, reducing tension, and keeping conversations constructive.<o:p></o:p></span></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#215E99"><a href="https://slo.oregon.gov/conted/"><span style="color:#215E99">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#215E99"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#215E99">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#215E99"><a href="http://www.oregon.gov/library"><span style="color:#215E99">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_68763439" src="cid:image001.png@01DBE50F.EA5E4B80" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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<p class="MsoNormal"><a href="https://outlook.office.com/bookwithme/user/a59abb0a2327467fac503ddb3913cf5e@slo.oregon.gov?anonymous&ep=signature"><span style="text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1025" src="https://res.public.onecdn.static.microsoft/assets/bookwithme/misc/CalendarPerson20px.png"></span></a><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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me</span></a></span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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