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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif"><br>
Reminder: </span></b><span style="font-family:"Aptos Display",sans-serif">When accessing resources at the
<u><a href="https://www.tech-talk.com/login/oregon">Tech-Talk website</a></u>,<br>
use ORLIBTECH for <b>both</b> the username and password when prompted.<span style="mso-ligatures:standardcontextual"><o:p></o:p></span></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0119in;height:.0119in" id="_x0000_i1058" src="https://opiayfbab.cc.rs6.net/on.jsp?ca=b4e4c618-8869-4612-87fd-82ef91b1e648&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001ju7Upp_cZIxmpAdOQ_bvye9In1Sg6XWtCJcN0z5so6FBR0lleKAxq0SeRDyjQ5lp3S7WiFvvA6cLHmerX4gmy-loVw7MjL0xHn0tt3sum23N3TumTpyrowkS_oJzmtUakwJ6ZhCLorIA7MPQWPMBDny31J4uL0okr2G-zql_mJb602Jd5-Afvboy9_q6Z7cZfVEd3yC9qNA=&c=O9GiVGD3Yh1KFOwkLWvSUthyPj2pJLkKyi7mAInLgz4lwGxJDglF8A==&ch=E-t6e588IwSTaohW6KkTA3N9sRpRm4hXxpphOhqSJsLtWVfNS252Qw=="><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="339" style="width:6.25in;height:3.5297in" id="_x0000_i1055" src="https://files.constantcontact.com/ee1208b4001/9193943c-bd3b-4204-835d-e45fa5459f4e.png?rdr=true"></span></b></a><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: Webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are one
hour long.</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span class="ql-cursor"><b><span style="font-size:13.0pt;font-family:"Tahoma",sans-serif;color:black"></span></b></span><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">November 19: [INTERNET]
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">December 3: [EXCEL]
</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Spreadsheet Storytelling: Interactive Features You Need.
</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend:<i>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">December 17: [GRAPHICS]<i>
</i></span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">GIF Animations for Images, Websites and Social Media.
</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend? You want your graphics to grab attention<b>.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">January 14: [CYBERSECURITY]</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Say Goodbye to Password Hassles with Passkeys!
</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend? You want safer logins for your online accounts.<o:p></o:p></span></p>
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Webinars and Register Here</span></a> <o:p></o:p></span></b></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">EXCEL - "Calculated Fields" in a PivotTable<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Advanced</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You’ve mastered creating
<i>PivotTables</i></span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> in
<i>Excel</i> for quick summaries of your data. The built-in calculations like <i>
Sum</i>, <i>Count</i>, <i>Average</i>, <i>Min</i>, or <i>Max</i> are great, but sometimes you need more custom insight than those basic calculations. That’s when adding your own formula can help!<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Why Use
<i>Calculated Fields?</i> <o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">1. A PivotTable can easily total things like “Books Checked Out” or “Program Attendance,”<b> but if you want something more customized—like “Percent of Patrons Who Attend Programs”</b>
(Program Attendance ÷ Total Patrons)—you can create that with a Calculated Field.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">2. You could calculate “Average Checkouts per Patron”
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">by dividing the total number of checkouts by the number of active library members. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">3. If new circulation data or program statistics are added to your source file, your Calculated Field<b> instantly updates the results—no need to redo the math.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Using your own formulas</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> lets you turn raw numbers into
<i>insights</i>. You don’t have to change how you collected your data or leave the
<i>PivotTable</i> environment.<b> It is the difference between summarizing your data… and analyzing it!</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Once you have your data set up in the
<i>PivotTable</i>, there are a few things you can do to examine it deeper to get that custom insight.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Go Beyond the Basic Tools<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">When you first create a
<i>PivotTable</i>, it’s easy to stop at the totals…total sales by month, total cost by region, and so on. <b>But totals alone don’t always tell the full story.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">That’s where
<i>Calculated Fields</i> come in handy! </span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">They let you ask questions of your data and get answers right inside the
<i>PivotTable</i>.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">For example</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, suppose your table tracks the<b> number of library visitors</b> and
<b>program costs for four branches</b>… North, South, East, and West… over four months. You can already see which branch has the most visitors<b>.
</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">However, that doesn’t reveal which branch runs programs most efficiently</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. With a
<i>Calculated Field</i>, you can create a new measure that shows cost per visitor ... giving you a clearer picture of which branch makes the best use of its budget.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="472" height="148" style="width:4.9166in;height:1.5416in" id="_x0000_i1046" src="https://files.constantcontact.com/ee1208b4001/80ca8c26-11ba-49c1-bbb8-24f48b402ca8.png?rdr=true" alt="A table shows library visits program costs and cost per visitor by region East North South and West. Totals are 40325 visits $14063 cost and $0.3487 cost per visitor."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">How to Add a Calculated Field<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You do not have to change</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> your original data or add extra columns to get new calculations.<b> Here’s
how to add one:</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt;float:right">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="329" height="198" style="width:3.4285in;height:2.0595in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/81ca1190-cf99-45cb-afc5-2709b3a36416.png?rdr=true" alt="A dialog box titled Insert Calculated Field shows a new field named Cost Per Visitor with the formula equals Program Costs divided by Library Visits. Library Visits is selected in the list of available fields."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Click anywhere inside your
<i>PivotTable</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Go to the
<i>PivotTable Analyze</i> tab and select <i>Fields, Items & Sets</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Choose
<i>Calculated Field</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the
<i>Name</i> box, give your <i>Calculated Field</i> a title.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Then either type in a mathematical equation in your formula box, or
<b>highlight the field name</b> and choose <i>Insert Field</i> instead.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Select
<i>Close</i> to see your new <i>Calculated Field</i> added to your <i>PivotTable</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">CAUTION</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: You must
<b>use the <i>field names</i> exactly</b> as they appear in your data.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Now, everything happens right inside the table.<b> The
<i>Calculated Fields</i> will adjust automatically when new data is added or filters are applied.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Excel Web 365<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">While the Web 365 version of Excel allows</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> you to create a
<i>PivotTable</i>, it does not let you create a <i>Calculated Field</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">However, there are workarounds you can do depending on the type of data you have and the formulas you need.
<b>Here is one solution </b>... if you have access to <i>Excel Desktop.</i> This combo
<i>(web and desktop)</i> will give you full functionality, when you need<b> totals-based calculations.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Try this workaround:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the<b> Excel Web App</b>, go to
<i>File → Open in Desktop App</i> (if you have it installed) ... or take your document to a computer that has Desktop Excel.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Create your Calculated Field</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> there (<i>PivotTable Analyze
→ Fields, Items & Sets → Calculated Field</i>).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Save your workbook; add it to your Web 365</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> — the Web version
will keep the Calculated Field, even though you can’t edit it online.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">This preserves and displays existing
<i>Calculated Fields</i> in the Web version<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:19.5pt;font-family:"Arial",sans-serif;color:#EF7061">Upcoming Webinar!</span><span style="font-size:19.5pt;font-family:"Arial",sans-serif;color:white"><o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><i><span style="font-size:16.5pt;font-family:"Times New Roman",serif;color:#EF7061">Excel Storytelling: Interactive Features You Need</span></i><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Level: Intermediate-Advanced
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Conditional formatting<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Calculated Fields<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Dropdowns; Check boxes<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">"Format as Table"<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001ju7Upp_cZIxmpAdOQ_bvye9In1Sg6XWtCJcN0z5so6FBR0lleKAxq4kKo3PHWJjJqnwaJ2e72e18HzQnAoEW9pds5LvPk5oK0WOKy46qMSSGpmc4ogh8yJtlHWQrpJrSj7Cq83V-NuA_5Js-OKoAo6nqET3xevsgwoulG98fgic=&c=O9GiVGD3Yh1KFOwkLWvSUthyPj2pJLkKyi7mAInLgz4lwGxJDglF8A==&ch=E-t6e588IwSTaohW6KkTA3N9sRpRm4hXxpphOhqSJsLtWVfNS252Qw==" target="_blank"><b><span style="font-size:15.0pt;color:#315FC3">Wednesday,
December 3rd!</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Google Sheets<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="117" style="width:2.0833in;height:1.2142in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/a900efee-4a71-4d47-a4e2-e93aec1b982d.png?rdr=true" alt="A settings window titled Calculated Field 1 displays a formula equals Program Costs divided by Library Visits with Summarize by set to SUM and Show as set to Default."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Click anywhere inside the
<i>PivotTable</i> to reveal the <i>Edit </i>button (it may look like a pencil icon) and click it. (If the
<i>Edit</i> button isn’t visible, right-click the pivot table and choose <i>Show edit control</i> to make it appear. Then, click the
<i>Edit</i> button to open the editor.)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the
<i>PivotTable editor</i>, look for the <i>Values</i> section. Click <i>Add</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Select
<i>Calculated Field</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the new box labeled
<i>Formula</i>, type your custom formula using the names of your existing fields.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Press
<i>Enter</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">To rename the formula box, select a cell with that title in your
<i>PivotTable</i>. Then type the new name…it updates automatically.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/e565d7d1-215e-487a-8e78-f332113e7825.jpg?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: Engaging<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Get someone to speak up</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">If you're like me,</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> you may have someone in your life who is shy, withdrawn, or just
hard to reach. Getting them to speak up is a challenge. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Asking them a typical question is met with a minimal response</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> ... a grunt, shrug,
or one-word answer ... making normal conversation impossible. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">What's the answer?</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> I have to change
<i>how </i>I communicate, not just what I say. In particular, I need to<b> <i>not</i> ask
<i>open-ended questions</i></b><i> </i>(which, in other situations works very well).<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Open-ended questions can overwhelm quiet communicators.</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Instead, it's<b> better to ask
<i>“either/o</i>r” or “<i>on a</i> <i>scale</i>” question</b>. Make it easy for them to choose a response.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Example</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Was your day more calm or chaotic today?”<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l6 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“On a scale from 1 to 10 — how tired are you?”<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Then when they respond</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, you can gently expand on what they said, such as:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Hmm, a 4? What made it that kind of day?”<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Scenario</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">:
<b>My tech support person </b>is extremely non-communicative ... though she obviously wants to be helpful. Ideas for getting the info I need:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"On a scale of 1 to 10 (10 high), how difficult is this going to be to fix?"<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"To help you, is it better to write out the issue or show you what is happening?"<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Just shifting
<b><i>my</i> <i>style </i></b>of communicating with her to one of offering specific choices, rather than open-ended questions, makes our conversations more productive and has her opening up a bit more.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#215E99"><a href="https://slo.oregon.gov/conted/"><span style="color:#215E99">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#215E99"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#215E99">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#215E99"><a href="http://www.oregon.gov/library"><span style="color:#215E99">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_1996355908" src="cid:image001.png@01DC5961.FDD1D800" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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