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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif"><br>
Reminder: </span></b><span style="font-family:"Aptos Display",sans-serif">When accessing resources at the
</span><a href="https://www.tech-talk.com/login/oregon"><span style="font-family:"Aptos Display",sans-serif">Tech-Talk website</span></a><span style="font-family:"Aptos Display",sans-serif">,<br>
use ORLIBTECH for <b>both</b> the username and password when prompted.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">You can instantly create it<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0119in;height:.0119in" id="_x0000_i1046" src="https://opiayfbab.cc.rs6.net/on.jsp?ca=de75724f-6cc7-4d18-a05c-0422413bde55&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001ieeHMiFrzuf11VnWnoIJ7a6A8SXx1D7r11F1acdI1WuaYB6EPXXVzQEM__cuM0bmKxNodDMs4eGxUWIAVoezG1rSLVVclYiYDhEAyMn9GgIMQ4M4_CmBbWxgIs5n3BnQTtoZRUk9s_K8lSlMzyVLbS_IaYCFu228XOWtrgiJU79tPim6prmgW6YprQqhdUYd&c=gymsOl7-uGyQH_ld29hR7oRw7CR2sLWgB4U4rzU8o4tup7gScT18dw==&ch=bxJNjNj5vkSWjFZ0oj_q24GY-N9ohjdBWPlzqiDp1Mnd_qkT3PiMEw=="><b><span style="font-family:"Times New Roman",serif;color:#428BCA;text-decoration:none"><img border="0" width="600" height="332" style="width:6.25in;height:3.4583in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/fd4eb9ae-a4c8-43cd-b373-a970f23a3005.png?rdr=true" alt="frog"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
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<b><span style="color:#428BCA">Stephanie LeBlanc</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001ieeHMiFrzuf11VnWnoIJ7a6A8SXx1D7r11F1acdI1WuaYB6EPXXVzQhhqBWtmd0fnOPI1FRPQPlAVNddfKI7uDo6mcYJWfkOqcIfXydXVeI53-C2LrgSnwYUpIV9ludGWPXd3jSv9RUo8Cra-Ewij-yKjq1Q_8-vXXP0vvOjK6YY8-o1Y0Q28tOx2YA_gnZdF-rbKJIPgxA8fMfT8RWVwPugfnkFM-c31WpiDsyUlzirH_MiFPtz-TVPd0Udrjyh-lB7Bq5zzPE-pIY6AN9_jQ==&c=gymsOl7-uGyQH_ld29hR7oRw7CR2sLWgB4U4rzU8o4tup7gScT18dw==&ch=bxJNjNj5vkSWjFZ0oj_q24GY-N9ohjdBWPlzqiDp1Mnd_qkT3PiMEw==" target="_blank">
<b><span style="color:#428BCA">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: Webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are one
hour long.</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">March 11: [WEB AUTHORING]
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">Webpage Accessibility That Actually Works for Libraries, WCAG 2.1 Explained.
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-family:"Times New Roman",serif;color:black">You want to know how to make your website compliant with accessibility standards.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">March 25: [WORD]
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">Using Word's Page Breaks, Tabs & Sections for Polished Documents.
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-family:"Times New Roman",serif;color:black">You’d like your materials to have a powerful infrastructure so they are easily edited and look great.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">April 8: [GRAPHICS]
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">Unlocking Canva Features Without the Overwhelm.
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Why Attend? ‘</span></b><span style="font-family:"Times New Roman",serif;color:black">You’d like to gain a better understanding of how to use Canva.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span class="ql-cursor"><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b></span><b><span style="font-family:"Times New Roman",serif;color:black">April 22: [WORD]
</span></b><i><span style="font-family:"Times New Roman",serif;color:black">The Secret Productivity Tool in Creating a Table of Contents.
</span></i><b><span style="font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-family:"Times New Roman",serif;color:black">You’re eager to show off your long documents as super professional.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001ieeHMiFrzuf11VnWnoIJ7a6A8SXx1D7r11F1acdI1WuaYB6EPXXVzYhDkkCLg8d2ALd4A4BwQc6mfxJZ2fiYLRK-VoL2UO-6We9TOFTHzOEhnc8yqN1aFqzPU5jVwO9AIuEfFo6Fu0E8uO8nk-XKZRy3uTxYOaO9XLC_KymFxjQ=&c=gymsOl7-uGyQH_ld29hR7oRw7CR2sLWgB4U4rzU8o4tup7gScT18dw==&ch=bxJNjNj5vkSWjFZ0oj_q24GY-N9ohjdBWPlzqiDp1Mnd_qkT3PiMEw==" target="_blank"><span style="color:white;text-decoration:none">View
Webinars and Register Here</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">PPT / Google Slides - Create an Image from a Slide</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate </span>
</i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Have you ever</span></b><span style="font-family:"Times New Roman",serif;color:black"> created a
<i>slide </i>and <b>wished you could have it as an <i>image</i>?</b> For example, a page in your presentation has a powerful picture with text overlay that you want to use in another way – like on a website or a social media post.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Or, you've uploaded a video</span></b><span style="font-family:"Times New Roman",serif;color:black"> to YouTube and want to
<b>use a slide as the thumbnail </b>(display) image. Well, did you know that the size of a
<i>slide </i>(widescreen) is 1280 x 720 pixels (or a 16:9 ratio) which is <i>exactly
</i>the recommended image size for <i>YouTube</i>? <b>You don't need to crop or re-size the image, it's a perfect size already!</b> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">In fact, we use this technique of
<b>converting a <i>slide</i> into an <i>image</i></b> every week to create the cover graphic for our Tech-Talk videos!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">EXAMPLE</span></b><span style="font-family:"Times New Roman",serif;color:black">: Here is
<b>a PPT slide saved as a jpg graphic!</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="560" height="315" style="width:5.8333in;height:3.2797in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/901b5264-f4cc-44d6-be93-f39b75b7733e.png?rdr=true" alt="image example"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">The <i>secret
</i>to creating an image from a PowerPoint... slide?</span></b><span style="font-family:"Times New Roman",serif;color:black"> All you have to do is
<b><i>SAVE </i></b>it ... in the JPG or PNG format. That's what makes that <i>slide
</i>an <i>image</i>. Now you can use it just as you would any graphic.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">How To Convert A PowerPoint Slide to an Image</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">The process of converting the PowerPoint to a JPEG or PNG is very simple:
<b>change the format when you are <i>saving </i>the document.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Open the PowerPoint presentation.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Click on the slide you want as a graphic.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Choose
<i>File</i>, then <i>Save As</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">In the<i> Save As Type</i> area where it shows PowerPoint Presentation (.pptx), use the drop-down window to select
<i>.jpg file Interchange format</i> (or .png or .gif).<o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in;text-align:-webkit-center">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="506" height="356" style="width:5.2738in;height:3.7083in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/254ce25a-4dab-456f-b440-10c55aa713b4.png?rdr=true" alt="save ppt as image"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-family:"Times New Roman",serif;color:black">IMPORTANT LAST STEP:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You'll be asked if you want to <i>convert ALL the files</i> or just the <i>current one</i>. </span><b><span style="font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-family:"Times New Roman",serif;color:black">:</span></b><span style="font-family:"Times New Roman",serif;color:black"> If
you choose ALL Slides, you'll get individual .jpg files for <i>each</i> slide. <o:p>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">To save only the one selected choose
<i>Just This One</i>.<o:p></o:p></span></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in;text-align:-webkit-center">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="341" height="104" style="width:3.5535in;height:1.0833in" id="_x0000_i1033" src="https://files.constantcontact.com/ee1208b4001/025cd758-188f-4c18-82b6-b0abbce5aa57.png?rdr=true" alt="save image"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</div>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-family:"Times New Roman",serif;color:black">Now you can use the image(s) as needed.</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
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</tbody>
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</div>
</td>
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</tbody>
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</div>
</td>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Save a Slide as an Image in Google Slides</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">You can also save a slide in Google as an image as well.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Select the slide to convert to an image from the list of slides at the left side of the window.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Go to
<i>File </i>and select <i>Download.</i> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Now choose either the JPEG or PNG image type.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You'll be prompted to give the image a name and select the file location.<o:p></o:p></span></p>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in;text-align:-webkit-center">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="560" height="415" style="width:5.8333in;height:4.3273in" id="_x0000_i1031" src="https://files.constantcontact.com/ee1208b4001/158fcc31-69fc-43a2-a6f2-0aba098153d1.png?rdr=true"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
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</tbody>
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</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
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</tbody>
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</div>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt;float:left">
<tbody>
<tr style="height:.75pt">
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="text-align:-webkit-center">
<tbody>
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<td style="padding:0in 0in 0in 0in;text-align:-webkit-center">
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1029" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png?rdr=true"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: Talking
</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#5E81CA"><o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">In Conflict, Support First</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Think back</span></b><span style="font-family:"Times New Roman",serif;color:black"> to a recent conflict you had with someone. Did you find yourself<b> thinking about how you were going to
counter what was said </b>… instead of being supportive first?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Whether you are ready to challenge
</span></b><span style="font-family:"Times New Roman",serif;color:black">or react in a conflict situation<b>,</b> consider taking a breath and<b> find a way to make a supportive statement</b> of any kind. This shows that you're listening and "disarms" the other
individual because they are expecting a counter-move.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">A supportive statement doesn’t have to be a big deal
</span></b><span style="font-family:"Times New Roman",serif;color:black">(see the examples below). But by not offering this kind of endorsement (because you think it's obvious … or because you think it won't matter) you have a missed opportunity.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Even when you disagree</span></b><span style="font-family:"Times New Roman",serif;color:black"> with what was said,<b> acknowledge the fact that you've heard the statement first</b>, before
launching into how you differ. This approach will make your conversations more productive.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples </span>
</b><span style="font-family:"Times New Roman",serif;color:black">of supportive statements,
<b>even when you disagree.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"I hear you."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"Well, that's an idea."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"You bring up a good point."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or repeat what you've heard. That is supportive too!<o:p></o:p></span></p>
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</div>
</td>
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</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1027" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
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</table>
</div>
</td>
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</tbody>
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</div>
</td>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#3661BD">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2026 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 941-355-2092. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#A14B9F"><a href="https://slo.oregon.gov/conted/"><span style="color:#A14B9F">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#A14B9F"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#A14B9F">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#A14B9F"><a href="http://www.oregon.gov/library"><span style="color:#A14B9F">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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