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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Greetings CTS & Travelcard Coordinators,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">U.S. Bank has announced that their Client Service team will
<b><u>not accept email</u></b> communication effective <b><u>10/31/2025</u></b>. Refer to the message from U.S. Bank, which is included at the end of this message. All CTS and Travelcard Coordinators (program administrators) will need to use a secure messaging
portal within U.S. Bank Access Online. It is currently available (refer to attached instructions). If you cannot access this, please let us know. Your security role may need to be upgraded.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">U.S. Bank sent the following calendar invite (attached) for their
<b>Access Online secure messaging portal training on</b> <b>Oct. 14, 2025, at 11 a.m</b>. This training is intended for CTS and Travelcard Coordinators. Office of the State Controller does not recommend that Travel card users and their managers attend this
training.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please download the *.ics file to your drive before opening the file.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p> </o:p></span></b></p>
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<p style="font-family:Calibri;font-size:10pt;color:#000000;margin:5pt;font-style:normal;font-weight:normal;text-decoration:none;" align="Center">
Level 3 - Restricted<br>
</p>
From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> U.S. Bank Corporate Payment Systems <</span><span style="mso-ligatures:none"><a href="mailto:corporatepayments@inform.usbank.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">corporatepayments@inform.usbank.com</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><span style="mso-ligatures:none">>
<br>
<b>Sent:</b> Monday, September 8, 2025 6:02 AM<br>
<b>Subject:</b> U.S. Bank will no longer accept messages via email<o:p></o:p></span></span>
<p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:0%"><span lang="EN" style="font-size:1.0pt;font-family:"Arial",sans-serif">Contact us through the Access Online messaging portal.<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXUlRqdAHMSeelc4rBQWHUV37kEmn2SxghyXzVo7w25iUPLjPxuWo4psLO3MUwJDkkkY=" title=""U.S. Bank Corporate Payment Systems website" t "><span style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:none;text-decoration:none"><img border="0" width="161" height="45" style="width:1.6736in;height:.4652in" id="_x0000_i1025" src="https://engage.usbank.com/rs/451-RQS-232/images/US_Bank_logo__white.png" alt="U.S. Bank logo"></span></a><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p style="margin:0in"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#4C4C50;letter-spacing:.1pt">At U.S. Bank, we're taking a proactive approach to protect your account against fraud. In July 2025, we launched a secure messaging portal,
which is only available to users within your program that have administrative access. As of October 31, your Client Services team will no longer accept messages via email.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-ligatures:none"><img border="0" width="300" height="295" style="width:3.125in;height:3.0694in" id="_x0000_i1026" src="https://engage.usbank.com/rs/451-RQS-232/images/ML_BI_20250625_Spark_Portal_launch_USB.png" alt="Screen shot of Access Online homepage"><o:p></o:p></span></p>
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<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#235AE4;letter-spacing:.1pt">We're now available to assist you through our convenient online portal:</span></strong><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#4C4C50;letter-spacing:.1pt"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#4C4C50;letter-spacing:.1pt">From the U.S. Bank Access<sup>®</sup> Online homepage, click
<strong><span style="font-family:"Arial",sans-serif">Need Help?</span></strong></span><span style="font-family:"Arial",sans-serif;letter-spacing:.1pt"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif;color:#4C4C50;letter-spacing:.1pt">Choose
<strong><span style="font-family:"Arial",sans-serif">Message client services</span></strong>.</span><span style="font-family:"Arial",sans-serif;letter-spacing:.1pt"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif;color:#4C4C50;letter-spacing:.1pt">You can initiate a secure message from the portal homepage.</span><span style="font-family:"Arial",sans-serif;letter-spacing:.1pt"><o:p></o:p></span></li></ol>
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<p style="margin:0in"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#4C4C50;letter-spacing:.1pt">Don't worry our phone lines are open! In addition to our portal, you can still contact us at 844-539-1864 (option 3) Monday through Friday
from 7 a.m. to 7 p.m. CT.<br>
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Thank you,<br>
<br>
U.S. Bank Corporate Payment Systems<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXcIgaLIIZrNVeyfaTF05mlletG6RcHaPw7YX_o0sZNS-U6tyqmjWyyT7jlmCjCIUCkQ=" title=""U.S. Bank Corporate Payment Systems LinkedIn" t "><span style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:none;text-decoration:none"><img border="0" width="40" height="40" style="width:.4166in;height:.4166in" id="_x0000_i1027" src="https://engage.usbank.com/rs/451-RQS-232/images/LinkedInLogo_White.png"></span></a><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXUlRqdAHMSeelc4rBQWHUV37kEmn2SxghyXzVo7w25iUPLjPxuWo4psLO3MUwJDkkkY=" target="_blank" title="U.S. Bank Corporate
Payment Systems website"><b><span style="font-size:10.5pt;color:white;letter-spacing:.6pt;text-decoration:none">usbank.com/corporatepayments</span></b></a><span style="font-family:"Arial",sans-serif">
<o:p></o:p></span></p>
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<p style="line-height:15.75pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">CAT-OOS (05/25)<o:p></o:p></span></p>
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<p style="margin:0in;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">Protecting your privacy is our priority. To learn more, view the
</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><a href="http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXTv6GWTZATYKW4suavJ_LI80JBgpSNGNG_Vn8qn7ZoYfJ5QJLmebhuCCoTxxNqb6DK0=" target="_blank" title="U.S.
Bank Privacy"><span style="font-size:10.5pt;color:#235AE4">U.S
Bank Privacy</span></a></span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32"> page.<o:p></o:p></span></p>
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<p style="margin:0in;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">To ensure that you continue to receive email from us, please add us to your address book (</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><a href="http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXZ3BjXHwIrPQ6Egw7v3wUlMD6M42bf7jh9URzloiL_7B33gE9bvaPSke5YV5KRE7HW8=" target="_blank" title="U.S.
Bank Corporate Payment Systems Email Address"><span style="font-size:10.5pt;color:#235AE4">corporatepayments@inform.usbank.com</span></a></span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">).
Thank you.<o:p></o:p></span></p>
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<p style="margin:0in;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">This email may contain links that take you to external website(s) or app(s), which may have different privacy and security policies than
U.S. Bank. We don't own or control the products, services or content found there.<o:p></o:p></span></p>
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<p style="margin:0in;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">U.S. Bank Corporate Payment Systems, EP-MN-L28C, 200 S 6th St, Minneapolis, MN 55402 USA<o:p></o:p></span></p>
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<p style="margin:0in;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#2E2E32">©2025 U.S. Bank. All trademarks are the property of their respective owners.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:115%"><img border="0" width="132" height="132" style="width:1.375in;height:1.375in" id="Picture_x0020_2" src="cid:image001.png@01DC2BC8.CC21C110" alt="Logo
Description automatically generated with medium confidence"><b><span style="color:#353535;mso-ligatures:none"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-family:Roboto;color:#353535">Thomas Stevens</span></b><b><span style="font-family:Roboto;color:#353535"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:Roboto;color:#353535">Systems Security Analyst</span><span style="font-family:Roboto;color:#353535"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:"Arial",sans-serif"><a href="https://www.oregon.gov/das/Financial/Acctng/Pages/Syst-security.aspx"><span style="color:#467886">Office of State Controller</span></a><u><span style="color:#467886"><o:p></o:p></span></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:Roboto">Chief Financial Office</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:Roboto">971-345-1028<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><i><span style="font-size:10.0pt;line-height:115%;font-family:Roboto">Pronouns: he, him, his<o:p></o:p></span></i></p>
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