[Answerland] FW: QuestionPoint enhancements coming Monday, March 4

[Tamara Ottum]

FYI.

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLCLISTS.ORG] On Behalf Of Thelin,Sonya
Sent: Friday, March 1, 2019 1:59 PM
To: QUESTIONPOINT-L at OCLCLISTS.ORG
Subject: [QUESTIONPOINT-L] QuestionPoint enhancements coming Monday, March 4

In response to your feedback on the new  QuestionPoint chat monitor interface, we plan to release the following enhancements on Monday, March 4 at 7:30 a.m. Eastern Standard time (UTC-5):

  *   Ability to expand the size of the chat window
  *   Faster loading of librarian table
  *   Fixes to highlighting text and the jumpiness of the chat monitor
  *   Update to styling of the transfer table

This release will not result in QuestionPoint downtime.

We plan to release additional enhancements to the chat monitor later this month. Once these changes are complete and fully tested, we'll share the exact date for the end of access to the Flash software platform.

In case you missed it ---
On February 15, Senior Product Manager Kristin Ewig provided a virtual introduction to the redesigned chat monitor. View the recording<https://vimeo.com/317537630/f63cf7da77>

The PowerPoint presentation from this program is also available for your reference. Access the PowerPoint<https://www.oclc.org/content/dam/oclc/events/2019/QuestionPoint/QuestionPointChatMonitor_15Feb2019.pdf>.

Please continue to contact OCLC Support support at oclc.org<mailto:support at oclc.org> for assistance with your use of the QuestionPoint service.


Your QuestionPoint team




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