[Libs-Or] OSLIS Access

[Jennifer Maurer]

While transitioning OSLIS to a new server, there was a glitch that caused OSLIS to go down. As of this morning, the site is up, but access is intermittent.

This excerpt from a posting on OSLIST has more details:

Access to the site has been restored. However, as of this morning, access is intermittent. By that I mean that you might get in to OSLIS immediately, it might take about 10 seconds to load, or it might "spin" for several minutes and lead to an error message. The hosting vendor has several employees looking into a fix. Until further notice, if you want to use OSLIS, give it a try but know that you might not get in right away.

Because of the nature of the problem, there is no back door to Citation Maker like there was in the past.

I understand that you need to depend on OSLIS, and that is exactly why we moved the site to a remote vendor. Last winter we hired a contractor to help fix the access problems we started having. Problem is, the fix was more like a band-aid, and it was easy to undo. Therefore, we began looking into moving the site to a vendor that could monitor OSLIS more closely and eventually fix the intermittent access problems for good. Ideally, the transition would have been completed in the summer, but the RFP process, contract negotiations, and testing took several months. And, here we are. While the transition may have aggravated old injuries, so to speak, I am confident that this vendor can solve the problem. They are experts in Plone, the content management system OSLIS is built on, and they host several big accounts, including the website for a nationally-recognized science magazine.

Again, I am very sorry for the access problems. Know that this issue is a priority with the Oregon State Library and the hosting vendor.

FYI,
Jen

Jennifer Maurer
School Library Consultant
Oregon State Library
250 Winter St NE
Salem, OR 97301
503.378.5011
jennifer.maurer at state.or.us

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