[Libs-Or] Gale Databases: errors - now resolved

Arlene Weible arlene.weible at state.or.us
Wed Apr 3 08:24:43 PDT 2013

Thanks for alerting everyone to the service outage for the Gale databases on Tuesday. I received this notice from Gale support staff late yesterday.

"The issue that I previously reported on has been corrected and the Gale, Cengage Learning resources should be working at this time. Please let me know if you have any issues or hear of any continued issues with the resources and I will have that investigated for you. I am very sorry for any inconvenience this has caused ..."

If anyone is still experiencing any problems accessing Gale products, please contact me and I will work you and Gale support staff to help resolve any remaining issues.


Arlene Weible
Electronic Services Consultant
Oregon Federal Regional Depository Coordinator
Library Development Services
Oregon State Library
250 Winter St NE
Salem OR, 97301
arlene.weible at state.or.us<mailto:arlene.weible at state.or.us>

From: libs-or-bounces at listsmart.osl.state.or.us [mailto:libs-or-bounces at listsmart.osl.state.or.us] On Behalf Of Katherine Cunnion
Sent: Tuesday, April 02, 2013 2:34 PM
To: libs-or at listsmart.osl.state.or.us
Subject: [Libs-Or] Gale Databases: errors

Hi all,

On this sunny afternoon, we've been noticing some errors with our Gale links, and going to the Support area revealed the following (near the bottom of the page):

"Gale Database Outage<http://support.gale.com/gale/index.html>

We are currently experiencing a global service outage for all Gale databases. We have notified our development team and we are currently working on a resolution."

Thought you might like a heads up in case you noticed issues. Sorry if this is spam!


Katie Cunnion
Reference Librarian
Umpqua Community College

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