[Libs-Or] Library proctoring
Elizabeth.Sonstegaard at cityofalbany.net
Fri Apr 24 09:16:12 PDT 2015
Our library is reevaluating our proctoring services and would love some feedback. Currently we proctors exams for a wide range of students: local and online community colleges and universities, high schools, certificate programs, etc. While this is a popular service it has become increasingly time consuming on our already limited staff. For example, after agreeing to proctor we print out exam login/password info, file it under students name, administer the exam, and then sometimes have to fax/scan/mail the completed exam back to the school or login to a proctor account and enter a score. Students have to pay for any printing and they must bring their own postage but are not required to hold a current library card from our library. Many of the students would be eligible to receive a card through the Passport program, so forcing students to get a library card seems like another hoop to jump through which would not generate any library revenue. It feels like a valuable service for the library to offer but it is also taking a lot of time (especially during mid-terms and finals) and creates a significant workload for staff. We've considered charging a flat rate for each test proctored ($5?). I'm interested in hearing how other libraries handle test proctoring. Any ideas/suggestions are appreciated!
Albany Public Library
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