[Libs-Or] seeking satisfaction surveys

Arlene Weible arlene.weible at state.or.us
Tue Oct 11 11:49:08 PDT 2016

Colorado's Library Research Service provides a great overview of how to do library user/satisfaction surveys: https://www.lrs.org/library-user-surveys-on-the-web/

Included are templates for short, medium, and long surveys.

Arlene Weible, MLS
Electronic Services Consultant
Oregon Federal Regional Depository Coordinator
Library Support and Development Services
Oregon State Library
250 Winter St NE
Salem OR, 97301
arlene.weible at state.or.us<mailto:arlene.weible at state.or.us>
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From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us] On Behalf Of Abigail Elder
Sent: Sunday, October 09, 2016 2:56 PM
To: Libs-Or (libs-or at listsmart.osl.state.or.us) <libs-or at listsmart.osl.state.or.us>
Subject: [Libs-Or] seeking satisfaction surveys

Hello! As part of our strategic plan, we will be doing a number of surveys in the coming years. Our first priority is a general satisfaction survey that we will conduct on a regular basis.

Do you have an annual survey that you have found useful? I'd appreciate your questions, methodology, what you did with the data, and any advice you might have for someone doing this for the first time.

Thank you!

Abigail Elder, Director
Beaverton City Library
12375 SW Fifth Street| Beaverton, Oregon 97005
office: 503.526.3705 | cell/text: 503.707.9351
aelder at BeavertonOregon.gov<mailto:aelder at BeavertonOregon.gov>
www.BeavertonLibrary.org<http://www.BeavertonLibrary.org> | @beavertonlib


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