[Libs-Or] Upcoming Online Courses from Infopeople

Darci Hanning darci.hanning at state.or.us
Tue Dec 26 15:14:09 PST 2017


Below is a short list of four upcoming online courses being offered by Infopeople. If you have any question, please contact:

Gini Ambrosino, Infopeople Project Assistant
705 E. Bidwell, Suite 2 - 312
Folsom, CA 95630
(916) 690-6595
assist at infopeople.org<mailto:assist at infopeople.org>

Core Reference Fundamentals<https://infopeople.org/civicrm/event/info?reset=1&id=737>

An Infopeople 6-week online course, January 30 - March 12, 2018

Are you stepping into the role of providing reference assistance for the first time in your library career? Is it time to brush up on your basic skills because you are returning to work in a capacity that includes reference work with library users?

Whether you have been recently promoted to support direct information and reference services, or are returning to reference work some years after you completed your library degree, you'll need a clear understanding of how to determine the real information need behind users' questions and where to look for authoritative answers. This course will acquaint you with:

*         The why, when and how to do an effective reference interview

*         Which resources are best suited to which types of reference questions

*         How to use both print and web-based resources appropriate to the user's need

You'll become familiar with alternative methods for delivering information when its needed, such as email, chat and instant messaging, to help your users no matter where they are or when the library is open

Library Support Staff Certification (LSSC): This course is approved as covering the Reference and Information Services competencies for the LSSC program<http://ala-apa.org/lssc/>.

Instructor: Francisca Goldsmith<https://infopeople.org/people/francisca-goldsmith>

Fee: $150 for those in the California library community and $200 for all others.
For a complete course description and to register go to https://infopeople.org/civicrm/event/info?reset=1&id=737.

Understanding and Applying Adult Learning Theory to Improve Library Services<https://infopeople.org/civicrm/event/info?id=739&reset=1>

An Infopeople 4-week online course, February 6 - March 5, 2018

Whether it's helping people find information, showing them how to use a new technology tool, or connecting them to resources, providing instruction is an essential aspect of modern library services to adults. Even though most librarians and library staff don't consider themselves teachers, their day to day responsibilities often put them in the role of trainer, teacher, coach and/or facilitator.

This course will:

*         Introduce practical ideas for applying adult learning principles in order to improve one-on-one assistance, instruction and library programming.

*         Demonstrate how people learn in order to increase the chance that the information will "stick."

*         Explain how to apply adult learning theories to workplace scenarios, analyze patron interactions to determine when the principles will be beneficial to use, and develop goals for helping adults learn in the library.

Instructor: Lauren Hays<https://infopeople.org/people/lauren-hays>

Fee: $150 for those in the California, $200 for all others.
For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=739&reset=1.

Teen Services Fundamentals<https://infopeople.org/civicrm/event/info?id=738&reset=1>

An Infopeople 4-week online course, February 6 - March 5, 2018

Does your work in the library include service to teens? Do you want to increase your confidence and competence in providing fundamental teen services?

Librarian and author Sarah Flowers will share resources, experiences, and ideas for working with this energetic and enthusiastic age group (commonly defined as ages 12 to 18). As a result of the course, you'll be able to:
*         Create a welcoming environment for teens in your library
*         Find out what teens read, listen to, and watch, and guide them to "something good to read"
*         Help teens meet their homework or other information needs
*         Navigate issues connected with access, privacy, challenges to materials, and Internet use
Library Support Staff Certification (LSSC): This course, in combination with Infopeople's Children's Services Fundamentals course (offered annually), is approved as covering the Youth Services competencies for the LSSC program<http://ala-apa.org/lssc/>. Both courses must be taken to meet the competency set.

Instructor: Sarah Flowers<https://infopeople.org/people/sarah-flowers>

Fee: $150 for those in the California library community, $200 for all others.
For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=738&reset=1.

Emotional Intelligence in the Library Workplace<https://infopeople.org/civicrm/event/info?id=736&reset=1>

An Infopeople online course, February 13, 2018 - March 12, 2018

Would you like to better serve your customers, work in a more productive and harmonious setting and experience greater satisfaction in your work? Emotional intelligence, aka "the other kind of intelligence," is considered by many to be more important to workplace success and satisfaction than technical ability or IQ. When we interact with co-workers or customers, emotions are part of every human interaction. The good news is that emotional intelligence can be developed in very practical ways with focus and practice.

In this course, you'll learn:
*         What emotional intelligence is and why it matters
*         How the human brain and biological responses impact emotional intelligence
*         Techniques for developing emotional intelligence, including calming and cooling strategies
*         Using emotional intelligence to take constructive action

Instructor: Catherine McHugh<https://infopeople.org/people/catherine-mchugh>

Fee: $150 for those in the California library community, $200 for all others.

For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=736&reset=1

Teaching Patrons to Use Technology<https://infopeople.org/civicrm/event/info?id=742&reset=1>

An Infopeople 4-week online course, February 20, 2018 to March 19, 2018

Do you provide technology assistance to library patrons? Are you responsible for coordinating technology related programs and services at your library? Do you help patrons in your library's makerspace, technology lab, or media lab? If you regularly help patrons to use technology, this course can help increase your skills and improve your library's services.

In this course you will learn how to...

*         Explore traditional and non-traditional models that libraries can use to provide technology instruction for patrons of all ages

*         Learn planning, promotional, and evaluation processes to improve existing services and programs and better meet patron needs

*         Look at ways to support staff learning to increase technology skills and improve services

Instructor: Crystal Schimpf<https://infopeople.org/people/crystal-schimpf-0>

Fee: $150 for those in the California library community, $200 for all others.
For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=742&reset=1


Darci Hanning, MLIS
Technology Development Consultant
darci.hanning at state.or.us<mailto:darci.hanning at state.or.us> | 503-378-2527 | www.oregon.gov/osl/ld<http://www.oregon.gov/osl/ld>
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