[Libs-Or] Guidelines for homebound delivery volunteers?

Maureen Cole mcole at orcity.org
Fri Nov 22 10:27:22 PST 2019

I’m noting this for my retirement time coming up soon. After all, I am a Multnomah County resident…!!

Thanks all!

Maureen Cole
mcole at orcity.org<mailto:mcole at orcity.org>
Library Director
Oregon City Public Library
606 John Adams St.
Oregon City, Oregon 97045
503-657-8269 ext. 1010
Website: www.orcity.org/library<http://www.orcity.org/library>
Follow us on: Facebook!<https://www.facebook.com/oregoncitylibrary>https://www.facebook.com/oregoncitylibrary
Subscribe to our : www.orcity.org/library/oregon-city-library-newsletter<http://www.orcity.org/library/oregon-city-library-newsletter>

Pronouns: she/her/hers

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From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us> On Behalf Of Penny Hummel
Sent: Friday, November 22, 2019 9:33 AM
To: Geoff Brunk <geoffb at multco.us>
Cc: libs-or at listsmart.osl.state.or.us
Subject: Re: [Libs-Or] Guidelines for homebound delivery volunteers?

Thanks, Geoff!  Volunteering for Words on Wheels is so precious to me. While I love being a consultant, I am so grateful for this opportunity to provide a bit of “public service.”  😊
Sent from my iPhone

On Nov 22, 2019, at 8:18 AM, Geoff Brunk <geoffb at multco.us<mailto:geoffb at multco.us>> wrote:

Thank you, Penny. You are such a great volunteer and advocate for our program!

Christie, I'd be happy to share information about our volunteer delivery program with you. We have some Do's and Don'ts, a Vulnerable Population Policy, some information about identifying and reporting elder abuse, etc., all as part of our training. And, as Penny mentioned, we require background checks and drivers license checks for all volunteers on our program.

Let's talk.


Geoff Brunk
Bilingual Chinese Program Coordinator
Shelter Program<https://multcolib.org/shelter-and-transitional-housing> / Words on Wheels Program<https://multcolib.org/blog/20180523/%E2%80%9Creading-keeps-me-alive%E2%80%9D-homebound-connected-their-library>
Library Outreach Services<https://multcolib.org/adults/outreach-services-adults>
My schedule: Monday to Friday, 6-2:30
503.988.6263 / 503.988.5404

Library Outreach Survey<https://multcolib.org/library-outreach-survey> - Let us know how we are doing.


On Thu, Nov 21, 2019 at 5:20 PM Penelope Hummel <penny at pennyhummel.com<mailto:penny at pennyhummel.com>> wrote:
External -
[External Sender]
I would recommend you check in with Multnomah County.  I am a Words on Wheels volunteer (their version of this type of program), and so I know about how they provide this service from that perspective.

I was required to attend a training and go through background check and I feel like MCL does an excellent job of preparing their volunteers for typical situations and handling all the legalities.

Ccing the coordinator of this program, Geoff Brunk, so he can chime in.

Penny Hummel
Penny Hummel Consulting
penny at pennyhummel.com<mailto:penny at pennyhummel.com>


From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us<mailto:libs-or-bounces at listsmart.osl.state.or.us>> on behalf of Christy Davis <christy.davis at ccrls.org<mailto:christy.davis at ccrls.org>>
Date: Thursday, November 21, 2019 at 5:01 PM
To: <libs-or at listsmart.osl.state.or.us<mailto:libs-or at listsmart.osl.state.or.us>>
Subject: [Libs-Or] Guidelines for homebound delivery volunteers?

Our homebound delivery is starting to grow and with that growth comes new volunteers. We would like to make some official policies about protocol and code of conduct for these important but uncompensated library representatives. They perform tasks for and thus represent the library - and yet our eyes are not on them as they do this work outside our walls. Our library needs to formalize its agreement with the folks who are literally carrying our materials and services to the homebound. If any public libraries have a similar volunteer-driven homebound program, and would be willing to share policies, I would really appreciate it.


Christy Davis, Director
Silver Falls Library District
410 S Water St. Silverton, OR 97381
503-873-5173 x309
christy.davis at ccrls.org<mailto:christy.davis at ccrls.org>

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