[Libs-Or] ChiltonLibrary Database - Yay or Nay

[Matthew Baiocchi]

Howdy folks,


I'm Matt, the reference librarian at Driftwood Library in Lincoln City.


I've been having very little success  with getting patrons the info they need to work on their vehicles via the ChiltonLibrary database. I'm not sure if it's me and a lack of knowledge in using ChiltonLibrary properly or if the ChiltonLibrary database simply isn't that useful, so I'd be very interested to hear if and how y'all are using it when working with patrons. Do you like it? Do patrons find it useful? Most importantly, are patrons getting what they need from it?


Basically is it a "Matt, you need to get training on this database *right now,* it's simply fantastic" kinda thing or a "Nope, we haven't found it particularly useful either" issue.


As a bit of additional info, if you're interested: We (the patron and I) never have a problem finding their vehicle in the database, ChiltonLibrary seems very comprehensive in the vehicles they include, rather, it's when we are trying to find specific pieces of information that we can't quite dig up the right thing, and when we find something that isn't quite right but might help a little bit anyways and try to print out a picture from the database it's always very low resolution and hardly worth the effort.


Thanks in advance for your time. Hope y'all have a wonderful rest of the day.



Matthew Baiocchi
REFERENCE LIBRARIAN
__

City of Lincoln City  |  Driftwood Public Library
801 SW Hwy 101  |  PO Box 50  |  Lincoln City, OR
P: 541.557.1116  |  E: mbaiocchi at lincolncity.org<mailto:mbaiocchi at lincolncity.org>
W: Driftwoodlib.org | W: LincolnCity.org

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