[Libs-Or] Enroll in "Introduction to Reference Services" Series from Amigos Library Services

[Jodie Borgerding]

Registration for the Introduction to Reference Services series from Amigos Library Services ends soon.

Introduction to Reference Services 1: Core Reference Skills | May 16 - 2:00 pm - 4:00 pm CDT
Register by May 15: https://www.amigos.org/civicrm/event/register?id=1900&reset=1

Whether subject experts, novice researchers, or curious learners, library users present staff with a range of information needs. With an overview of skills to address face-to-face and virtual interactions, this session addresses today's library reference transactions. By highlighting common barriers to productive reference interactions and practicing techniques to overcome them, staff will have the confidence to engage in the reference interview.

Learning objectives for this session include:
• Demonstrating the skills utilized in providing reference services
• Conducting an effective reference interview
• Employing strategies to correct a reference interaction gone wrong


Introduction to Reference Services 2: The Reference Collection | May 18 - 2:00 pm - 4:00 pm CDT
Register by May 17: https://www.amigos.org/civicrm/event/register?id=1901&reset=1

Whether print or digital, users expect a library's reference collection to be ready to address their questions, whether simple or complex. Acquiring and maintaining a reference collection is essential in offering reference services to library users. Learn how to appraise reference resources, develop a sustainable reference collection development policy, and organize and make accessible print and digital resources for users.

Learning objectives for this session include:
• Explaining classification and organization schemes for collection.
• Examining the general scope of the library’s print, non-print, and digital collections, including areas of strength and specialized collections.
• Developing a reference collection development policy


Introduction to Reference Services 3: Reference Resources | May 23 - 2:00 pm - 4:00 pm CDT
Register by May 19: https://www.amigos.org/civicrm/event/register?id=1902&reset=1

While most people are familiar with a dictionary or encyclopedia, knowing when to use the right resource for the right question may still be a mystery – and that doesn’t even cover the more specific uses of handbooks, serials, and databases. With an overview of the most popular reference formats and their uses, this session will help staff connect the right resource to the right questions at the reference desk.

Learning objectives for this session include:
• Identifying resources in various formats to conduct research and reference inquiries.
• Helping users evaluate the quality, currency, and authority of information retrieved


Introduction to Reference Services 4: Legal and Ethical Issues in Reference Services | May 25 - 2:00 pm - 4:00 pm CDT
Register by May 23: https://www.amigos.org/civicrm/event/register?id=1903&reset=1

While offering expert guidance and support across complex information landscapes, library staff also navigate their legal and ethical responsibilities in providing reference services. Library staff can balance their professional responsibilities at the reference desk by detailing the most pressing legal and ethical considerations for reference services - digital literacy, equity of access, patron confidentiality, intellectual freedom, and copyright.

Learning objectives for this session include:
• Developing an understanding of key legal and ethical concepts in reference services
• Employing strategies for managing patron information
• Exploring copyright, digital literacy, intellectual freedom, and other issues that arise in reference work

View our entire training schedule at https://www.amigos.org/continuing_education


Jodie Borgerding (she/her/hers)
Continuing Education Services Manager

Amigos Library Services
1190 Meramec Station Rd. Ste. 207
Ballwin, MO 63021
972-340-2897
borgerding at amigos.org<mailto:borgerding at amigos.org>
www.amigos.org<https://amigos.org/>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/libs-or/attachments/20230510/b0035faf/attachment.html>