[collaborative-vr] FW: [rusa-l] Survey - Virtual Reference Service at your library (Staffing, Hours, Software)

[Tamara Ottum]

FYI, in case you haven't already seen this. It will be interesting to see the results.
-Tamara

-----Original Message-----
From: rusa-l-request at lists.ala.org [mailto:rusa-l-request at lists.ala.org] On Behalf Of Thomas L. Reinsfelder
Sent: None
To: rusa-l at lists.ala.org
Subject: [rusa-l] Survey - Virtual Reference Service at your library (Staffing, Hours, Software)

We are conducting an assessment of our virtual reference services, staffing, and hours at Penn State University.  As part of the evaluation, we are collecting data from other institutions to identify trends and best practices.
Please consider responding to a few questions about your experience with virtual reference services at your library. Your participation will help us determine a broader portrait of current virtual reference provision in academic and other libraries.

SURVEY LINK:
https://pennstate.qualtrics.com/jfe/form/SV_bHfJst9WpT4W4Zf

If you would like to receive the synthesized responses from this survey, we’re happy to share. There will be an option to share your email address at the end of the survey.

Thank you for sharing your input.

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Tom Reinsfelder
Penn State University Libraries