[collaborative-vr] Video calls & collaborative VR

[Rebecca LaFrance]

Hi everyone,

We've been thinking about ways we can better support our library patrons throughout the library closures, especially since it's looking like things won't be returning to normal at college campuses this fall. One of the suggestions I received was incorporating video calls over Zoom into our chat service. I know a lot of institutions have implemented this locally for one-on-one research consultations, but I wondered if any of you have explored this option at a collaborative level?

To me, the logistics seem quite complicated - balancing privacy, security, and the training that would be needed, and also considering that our volume of traffic means operators often have multiple chats on the go. Before I dig any deeper into researching this, I'd love to hear if you have any experience with this, or if your service has ever considered it.

Thank you all for your input! I hope you're all doing well and staying safe!

Best,
Rebecca

[cid:image002.jpg at 01D40258.7C19CBF0]
Rebecca LaFrance
Virtual Reference Services
& Support Associate
Ontario Colleges Library Service

789 Don Mills Road
Suite 701
Toronto ON  M3C 1T5
https://www.ocls.ca<https://www.ocls.ca/>


Tel. (647) 722-9328
Toll-free (800) 268-5560 ext. 328
Email: rlafrance at ocls.ca<mailto:rlafrance at ocls.ca>

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