[gpl_list] Survey123 and Dashboards - Encountering any Issues?

Fri May 24 11:52:02 PDT 2024

As this is impacting data we are viewing from partners relating to the oil spill event, I've also reached out to Esri's Disaster Response program for them to take a look at it from their end. Will let you know what I hear back.

Our specific issue:
Not being able to see or display any content from a dataset results layer from Survey123. I can see it in the data tab for the AGOL item, but nothing displays when adding to a webmap:

[cid:image005.png at 01DAADD0.C697F060]

[Logo  Description automatically generated]<https://www.oregon.gov/oem>
Daniel Stoelb (he/him) | GIS Program Coordinator
Information Technology Section
Oregon Department of Emergency Management
Cell 971-719-0917 (talk/text)
daniel.stoelb at oem.oregon.gov<mailto:daniel.stoelb at oem.oregon.gov>
[cid:image012.png at 01DAADD0.C697F060]<https://www.facebook.com/OregonOEM>[Icon  Description automatically generated]<https://twitter.com/oregonoem>[Image result for youtube icons]<https://www.youtube.com/c/OregonOEM>

OEM GIS Hub: https://oregon-oem-geo.hub.arcgis.com<https://oregon-oem-geo.hub.arcgis.com/>

From: BOWERS Jon K * ODFW <Jon.K.BOWERS at odfw.oregon.gov>
Sent: Friday, May 24, 2024 11:49 AM
To: STOELB Daniel * OEM <Daniel.STOELB at oem.oregon.gov>; WOOD Cassidy * OSFM <Cassidy.Wood at osfm.oregon.gov>; 'GPL Listserve' <gpl_list at omls.oregon.gov>
Cc: INFO GIS * DAS <GIS.INFO at DAS.oregon.gov>
Subject: RE: Survey123 and Dashboards - Encountering any Issues?

Joe at OSMB suggested this possible fix:

"for one layer I disabled editing in the hosted feature service settings,  saved, then re-enabled editing. I did this today, and it seems to be working now."

This may not be a feasible solution and it may not address all issues, but it could possibly help under certain circumstances.

Within our open ticket with Esri, ODFW will share that many other Oregon state agencies are encountering similar issues, but it may be good for DAS-GEO to follow through on the channels you have available to elevate this.

Thanks.

Jon Bowers, GISP
GIS Coordinator
Information Systems Division
Oregon Department of Fish and Wildlife
503-947-6097

From: STOELB Daniel * OEM <Daniel.STOELB at oem.oregon.gov<mailto:Daniel.STOELB at oem.oregon.gov>>
Sent: Friday, May 24, 2024 11:33 AM
To: WOOD Cassidy * OSFM <Cassidy.WOOD at osfm.oregon.gov<mailto:Cassidy.WOOD at osfm.oregon.gov>>; BOWERS Jon K * ODFW <Jon.K.BOWERS at odfw.oregon.gov<mailto:Jon.K.BOWERS at odfw.oregon.gov>>; 'GPL Listserve' <gpl_list at omls.oregon.gov<mailto:gpl_list at omls.oregon.gov>>
Cc: INFO GIS * DAS <GIS.INFO at DAS.oregon.gov<mailto:GIS.INFO at DAS.oregon.gov>>
Subject: RE: Survey123 and Dashboards - Encountering any Issues?
Importance: High

I would strongly recommend we get this escalated as we've got some data that could be collected using Survey123 for our activation associated with the oil spill response.

[Logo  Description automatically generated]<https://www.oregon.gov/oem>
Daniel Stoelb (he/him) | GIS Program Coordinator
Information Technology Section
Oregon Department of Emergency Management
Cell 971-719-0917 (talk/text)
daniel.stoelb at oem.oregon.gov<mailto:daniel.stoelb at oem.oregon.gov>
[cid:image012.png at 01DAADD0.C697F060]<https://www.facebook.com/OregonOEM>[Icon  Description automatically generated]<https://twitter.com/oregonoem>[Image result for youtube icons]<https://www.youtube.com/c/OregonOEM>

OEM GIS Hub: https://oregon-oem-geo.hub.arcgis.com<https://oregon-oem-geo.hub.arcgis.com/>

From: gpl_list <gpl_list-bounces at omls.oregon.gov<mailto:gpl_list-bounces at omls.oregon.gov>> On Behalf Of WOOD Cassidy * OSFM
Sent: Friday, May 24, 2024 11:31 AM
To: BOWERS Jon K * ODFW <Jon.K.BOWERS at odfw.oregon.gov<mailto:Jon.K.BOWERS at odfw.oregon.gov>>; 'GPL Listserve' <gpl_list at omls.oregon.gov<mailto:gpl_list at omls.oregon.gov>>
Cc: INFO GIS * DAS <GIS.INFO at DAS.oregon.gov<mailto:GIS.INFO at DAS.oregon.gov>>
Subject: Re: [gpl_list] Survey123 and Dashboards - Encountering any Issues?

Hi Jon,

At OSFM, we are having issues with recently collected (as in, since Wednesday) Survey123 data not appearing and behaving oddly. I also have an Esri ticket in as of this morning.

Best,

[A picture containing calendar  Description automatically generated]

Cassidy Wood (she/her)
GIS Analyst
Oregon State Fire Marshal

(971) 208-4752
cassidy.wood at osfm.oregon.gov<mailto:cassidy.wood at osfm.oregon.gov>

From: gpl_list <gpl_list-bounces at omls.oregon.gov<mailto:gpl_list-bounces at omls.oregon.gov>> On Behalf Of RODRIGUEZ Arthur * ODF
Sent: Friday, May 24, 2024 11:27 AM
To: BOWERS Jon K * ODFW <Jon.K.BOWERS at odfw.oregon.gov<mailto:Jon.K.BOWERS at odfw.oregon.gov>>; 'GPL Listserve' <gpl_list at omls.oregon.gov<mailto:gpl_list at omls.oregon.gov>>
Cc: INFO GIS * DAS <GIS.INFO at DAS.oregon.gov<mailto:GIS.INFO at DAS.oregon.gov>>
Subject: Re: [gpl_list] Survey123 and Dashboards - Encountering any Issues?

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Hi Jon,

ODF is seeing the same issue with multiple services (including the Flow Line Survey Tracking System), affecting data collected over the last few days. It seems to be affecting data generated within multiple platforms (we have seen it with data collected via Field Maps and on desktop Experiences). Within ArcGIS Pro and AGOL Web Maps, these data collected in the last several days has some very odd behavior, including at certain scales the features will/will not draw, pop-ups do not work, tables adjust the number of records within the data, etc.

Let us know if we can help with providing more information, or assist with the ticket in any way.

Thanks,
-arthur
________________________________
From: gpl_list <gpl_list-bounces at omls.oregon.gov<mailto:gpl_list-bounces at omls.oregon.gov>> on behalf of BOWERS Jon K * ODFW <Jon.K.BOWERS at odfw.oregon.gov<mailto:Jon.K.BOWERS at odfw.oregon.gov>>
Sent: Friday, May 24, 2024 11:21 AM
To: 'GPL Listserve' <gpl_list at omls.oregon.gov<mailto:gpl_list at omls.oregon.gov>>
Cc: INFO GIS * DAS <GIS.INFO at DAS.oregon.gov<mailto:GIS.INFO at DAS.oregon.gov>>
Subject: [gpl_list] Survey123 and Dashboards - Encountering any Issues?

GPL,

Are other agencies encountering any issues with recently collected data coming in via Survey123 and that information is not loading / sorting / displaying correctly in a Dashboard?

We do have an Esri ticket open and are also aware this appears to be happening across multiple survey / programs within our department.  It would be helpful to know if there is a larger issue occurring here.

The AGOL Health Dashboard appears to be fine.

Jon Bowers, GISP

GIS Coordinator

Information Systems Division

Oregon Department of Fish and Wildlife

503-947-6097

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