[HistoricCemeteries] CREATING SATISFIED HERITAGE VISITORS IS KEY SEMINAR TOPIC

[Kuri Gill]

CREATING SATISFIED HERITAGE VISITORS IS KEY SEMINAR TOPIC
 
When was the last time that a satisfied heritage visitor left you a
huge tip? Or brought back 10 friends to visit and wrote a letter to the
editor of the newspaper praising your organization? You can make it
happen soon. A two-hour workshop on the opening day of the Oregon
Heritage Conference is designed to help you, your organization and your
community become the stars of customer service, a quality highly valued
in today's consumer society.
 
Star performers give that little something extra that attracts people.
Learn how your museum, downtown, store, theater, and performance hall
can be more welcoming and pleasantly memorable. Make your community
known by word of mouth for its star qualities and repeat visitors. You
can make it happen by attending this workshop given by Paul Paz of
Waitersworld, who loves to have everyone have fun in his workshops and
who will give great tips and opportunities for fun at this workshop
created just for Oregon's heritage community.
 
Paz is the author of the book "Service At Its Best - Waiter Waitress
Training: A Guide to Becoming a Successful Server". He has been the
Oregon Restaurant Employee of the Year, has trained steamboat crews and
heritage businesses, and helped thousands learn better ways of giving
service to visitors.
 
Find more information about the Heritage Conference and register for
this workshop and others at
http://www.oregon.gov/OPRD/HCD/OHC/Conference.shtml 
 
 
Kuri Gill
Historic Cemeteries Program  & CLG Coordinator
725 Summer St. NE, Suite C
Salem, OR 97301-1266
(503) 986-0685
(503) 986-0793 (fax)
kuri.gill at state.or.us
Plan to attend the Oregon Heritage Conference April 7-9 in Astoria. For information, visit http://www.oregon.gov/OPRD/HCD/OHC/Conference.shtml 
or on Facebook http://www.facebook.com/pages/Oregon-Heritage-Conference/194597583890959
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