[HIV-STD-Prevention] Career Opportunity: CAREAssist Program Receptionist (Office Specialist 2) - Bilingual Spanish/English Language Preferred (Portland, OR)

Fri May 27 09:12:29 PDT 2022

REQ-97373

Close Date: 6/5/2022

Salary: $2,723-$3,951

Location: Portland, OR

Position Title:
CAREAssist Program Receptionist (Office Specialist 2) - Bilingual Spanish/English Language Preferred (Portland, OR)
Job Description:
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV and STD Prevention and TB<https://www.oregon.gov/oha/PH/DiseasesConditions/HIVSTDViralHepatitis/HIVPrevention/Pages/index.aspx> program in Portland, Oregon has a career opportunity for a CAREAssist Program Receptionist to provide customer support and administrative services for the CAREAssist Program<https://www.oregon.gov/oha/PH/DISEASESCONDITIONS/HIVSTDVIRALHEPATITIS/HIVCARETREATMENT/CAREASSIST/Pages/index.aspx>. Bilingual Spanish/English is preferred but is not required.
This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to fill current or future vacancies of the same classification.
What will you do?
As the CAREAssist Program Receptionist, you will provide excellent customer service by providing phone and in-person information and referral services to clients, providers, and partners. You will serve as the primary switchboard operator for the programs main telephone line. You will be responsible for receiving, reviewing, and triaging documents, packages, processing daily mail/email/faxes addressing returned mail, preparing monthly mailers, filing and records management. This position will provide data entry, will maintain the lobby area, and the copy and fax machine.
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Opportunities for career growth and development within state government are vast! We offer generous medical, vision, and dental<https://www.oregon.gov/OHA/PEBB/Pages/index.aspx> benefits with paid sick leave, vacation, personal leave, and 11 paid holidays a year. In addition, we offer pension and retirement<https://www.oregon.gov/PERS/pages/index.aspx>. Click here<https://www.oregon.gov/jobs/pages/benefits.aspx> to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:

  *   Eliminating health inequities in Oregon by 2030
  *   Becoming an anti-racist organization
  *   Developing and promoting culturally and linguistically appropriate programs, and
  *   Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements
Two (2) years of general clerical experience, one (1) year of which included typing, word processing, or other experience generating documents;
OR an associate degree;
OR graduation from a private school of business with a certificate AND one year of general clerical experience.
Requested Skills

  *   Bilingual Spanish/English is preferred but not required.
  *   Experience using excellent customer service and communication skills, on the phone, in person and in writing.
  *   Experience using a multi-line switchboard/phone system.
  *   Experience performing data entry with speed and accuracy.
  *   Proficient in Microsoft software applications such as Word, Excel, and Outlook.
  *   Experience adhering to privacy, security and confidentiality laws, policies, procedures, and guidelines.
  *   Experience working collaboratively in a team setting and contributing to a positive, respectful and productive work environment.
  *   Experience working with diverse populations.
  *   Experience promoting a culturally competent and diverse work environment.
Working Conditions:
This position is located at the Portland State Office Building, 800 NE Oregon St., Portland OR 97232. Work is in an office environment with electronic equipment: fax machines, printers, and computers. Handling program packages and supply deliveries.
Directions to Apply:
Please fill out the online application.

  *   External Applicants Click the "Apply" button and submit your application. Click this link<https://www.oregon.gov/jobs/Documents/Application%20Aid.pdf> for the External Candidate job aid, and view this video<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DBeFnhyXnhOk%26list%3DPLuYFvEY7TlqLwfZfQsJarQuk6362bhbEm%26index%3D3%26t%3D17s&data=05%7C01%7CSHELLEY.M.PEARSON%40dhsoha.state.or.us%7Ccf50c1b2ef0a4a3d72d908da3ed595f6%7C658e63e88d39499c8f4813adc9452f4c%7C0%7C0%7C637891384316685113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EqP%2FUmJl3xUGI7MjIlZ80d6DG5V27395ACmAti2IR2I%3D&reserved=0> for additional information.
  *   Current State of Oregon employees: Apply through your employee Workday account. View this job aid<https://www.oregon.gov/das/HR/Documents/Recruiting_InternalCandidateApplication_JA.pdf> for assistance.
Helpful Tips:

  *   This posting closes at 11:59 PM (PST) on the close date listed.
  *   Workday will timeout after 20 minutes of inactivity.
  *   Workday performs best in Google Chrome.
  *   Check both your e-mail and Workday account for updates regarding this recruitment.
  *   Click here for Resources<https://www.oregon.gov/jobs/Pages/index.aspx> and a Job Support Page<https://www.oregon.gov/jobs/Pages/support.aspx>.
  *   Oregon Job Opportunities Webpage<https://www.oregon.gov/jobs/Pages/index.aspx>
  *   Veterans<https://www.oregon.gov/jobs/Pages/Veterans.aspx> | Oregon Department of Veterans' Affairs: 1-800-692-9666
  *   What You Need to Know to Get the Job<https://www.oregon.gov/jobs/Pages/support.aspx>
Additional Information:

  *   Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
  *   Pay Equity: Please ensure your application materials are current and thorough; including your work history and education. Your application materials will be used to determine salary based on a pay equity analysis. For further information, please visit the Pay Equity Project<https://www.oregon.gov/das/hr/pages/equity.aspx> homepage.
  *   Veterans: If you are a veteran, you may receive veterans' preference points. Click here<https://www.oregon.gov/jobs/Pages/Veterans.aspx> for more information about veterans' preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time.
  *   Visa Sponsorships: We do not offer VISA sponsorships or transfers. Within three (3) days of hire, all applicants will be required to complete the US Department of Homeland Security's I-9 form, confirming your authorization to work in the United States.
Questions?
If you have questions or would like assistance, including an accommodation request under the Americans with Disabilities Act please contact Tracie Knight, HR Analyst, at tracie.Knight2 at dhsoha.state.or.us<mailto:tracie.Knight2 at dhsoha.state.or.us>. TTY users, please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll-free 1-855-524-5627, for customer service assistance.
Affirmative Action, Equal Opportunity, and Pay Equity:
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project<https://www.oregon.gov/das/hr/pages/equity.aspx> homepage. To learn more about OHA's mission, vision, and core values, click here<https://www.oregon.gov/oha/Pages/Portal-About-OHA.aspx>.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/CAREAssist-Program-Receptionist--Office-Specialist-2----Bilingual-Spanish-English-Language-Preferred--Portland--OR-_REQ-97373<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.wd5.myworkdayjobs.com%2FSOR_External_Career_Site%2Fjob%2FPortland--OHA--Oregon-Street%2FCAREAssist-Program-Receptionist--Office-Specialist-2----Bilingual-Spanish-English-Language-Preferred--Portland--OR-_REQ-97373&data=05%7C01%7CSHELLEY.M.PEARSON%40dhsoha.state.or.us%7Ccf50c1b2ef0a4a3d72d908da3ed595f6%7C658e63e88d39499c8f4813adc9452f4c%7C0%7C0%7C637891384316685113%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=dHusET1CTE76RsN8TFZ05BkCkgLWq7a2t1%2FINUhx5sA%3D&reserved=0>

Joanna Whitmore
Pronouns: she/her/hers
CAREAssist Program Manager
OREGON HEALTH AUTHORITY
Public Health Division
Desk: 971-673-0186
Fax: 971-673-0177

http://www.oregon.gov/OHA

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