[lstac] Complaint policies and procedures around use of Grants to States funds

[Maura Walsh]

Hi Lyndsay,
We add this to our grant guidelines:
Appeal Procedure
Applicants whose projects are not awarded a grant may submit a written request for an informal, fair hearing before the State Librarian. A hearing will be held only if it is alleged that the State Library has violated a statutory or regulatory provision in the awarding of a grant. An appeal that challenges the final evaluation score of the application will not be accepted.
We don’t have any other process or policy in place for complaints, but I know that our informal, unwritten policy is that we will answer each inquiry and respond in every case. If you develop something, I’d be interested in seeing it. It might be a good idea to post something on our website alongside other policies. What could possibly go wrong? 😊

Best,
Maura

Maura Walsh, MLIS (she/her/hers)
Grants Manager and LSTA Coordinator
New Jersey State Library
P: (609) 278-2640 x136
E. mwalsh at njstatelib.org<mailto:mwalsh at njstatelib.org>
W. www.njstatelib.org<https://www.njstatelib.org/>
185 West State Street
P.O. Box 520, Trenton, NJ  08625

[A blue state outline and text  AI-generated content may be incorrect.] [cid:image002.png at 01DC33A8.B31FF2D0]





From: lstac <lstac-bounces at omls.oregon.gov> On Behalf Of Erica McCormick via lstac
Sent: Thursday, October 2, 2025 2:07 PM
To: Forbes, Lyndsay (BLC) <lyndsay.forbes at mass.gov>; LSTA Coordinators Listserv <lstac at omls.oregon.gov>
Subject: Re: [lstac] Complaint policies and procedures around use of Grants to States funds

Hi, Lindsay.

Our agency has a protest procedure (appeals process) that we use for everything, but we highlight it for grants, including it in our NOFO and with the awards/recommendations.

It’s part of our administrative code and can be found here: 13 TAC §2.55<https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=10%2F02%2F2025&recordId=216950>

Use what you can.

Erica

Erica A. McCormick, MLIS
Manager, Grants and Accreditation | Library Development & Networking
Texas State Library and Archives Commission
512-463-5532 | 512-701-5714 (cell) | 800-252-9386 toll-free in TX| www.tsl.texas.gov



From: lstac <lstac-bounces at omls.oregon.gov<mailto:lstac-bounces at omls.oregon.gov>> On Behalf Of Forbes, Lyndsay (BLC) via lstac
Sent: Thursday, October 2, 2025 12:28 PM
To: LSTA Coordinators Listserv <lstac at omls.oregon.gov<mailto:lstac at omls.oregon.gov>>
Subject: [lstac] Complaint policies and procedures around use of Grants to States funds

Good afternoon,

Currently the only written policy we have around our use of Grants to States funds is for subgrants. It is essentially an appeal process for those not recommended for funding. There is nothing outside of that for our agency. If you have any broader complaint policies you use for your G2S funds, I'd appreciate if you could pass them along. Just looking for develop something more comprehensive!

Thank you!


Lyndsay Forbes

Project Manager and Grants Specialist

Massachusetts Board of Library Commissioners

Office: 617-725-1860 ext. 252

Mobile: 857-488-6616




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