[OMS_MANAGERS] Facebook Page Policy

[Sierra Lauder]

Good Morning,

We do not have any policies in place. We do only have staff as admins on the page; there has been discussion about adding board members- specifically ones who have a project that includes social media outreach as a component, but we haven't actually seen that actualize yet, and as the idea for that project has evolved it looks like it will be a better fit for staff anyway.

Content-wise we have been working on putting together a comprehensive communications plan that will have a social media element. Our current plan is that I am a spontaneous post-er/share-er and our Communications person has the task of scheduling out a more structured series of posts. This has been a pretty good balance, although not as consistent as we might hope (hence the push for a comprehensive plan with some more accountability). We post all kinds of things- warming center opening announcements, newsletter links, articles about relevant placemaking efforts, news from our businesses, city hall announcements- all kinds of things. We will, as staff and board, often also comment on business or organization's posts and tag each other of the Chamber and just try and have banter that attracts attention. Our philosophy is that it's supposed to be fun and silly and we run with that. We have not had the experience of being criticized for how we do it, or bad feelings about people feeling left out, but that is probably partially because we know who those businesses are that would be most likely to feel that way and make an effort to be inclusive toward them and partially because we're pretty approachable and people just tag us when they want our attention and we share.

We had a great one last week where one of our businesses caught a bunch of deer wandering downtown on their security camera: https://www.facebook.com/thesaltyraven/videos/2175358179396480/UzpfSTExODA1MzAwNDkwMjExMzoyNTQzNTQ3NjE5MDE5Mjk0/


Sierra Lauder

Director of Events and Downtown Development
Tillamook Area Chamber of Commerce
Office: (503) 842-7525
Cell: (503) 354-4400



From: OMS_MANAGERS <oms_managers-bounces at listsmart.osl.state.or.us> On Behalf Of HENRY Katie * OPRD
Sent: Wednesday, December 19, 2018 7:27 AM
To: Oregon Main Street program managers <oms_managers at listsmart.osl.state.or.us>
Subject: [OMS_MANAGERS] Facebook Page Policy

Hi All,

One of our Main Street towns asked us to forward the following question to the listserv:

Does anyone have guidelines or policies for their use of their facebook page for:

1. Admin Roles
2. Content-Do you just post community news and/or business advertisements? If you do post business specials and events, do you have any parameters for those, for instance do you limit how many times per month a business gets to post ads.

I will admit that I too am curious about your answers to this question!

Best,

Katie

Katie Henry
Heritage Outreach Specialist
Oregon Heritage
Oregon Main Street
Oregon State Historic Preservation Office
(503) 986-0671
725 Summer St NE, Ste C - Salem, OR 97301
www.oregonheritage.org<http://www.oregonheritage.org/>
www.facebook.com/OregonHeritage<http://www.facebook.com/OregonHeritage>
http://oregonheritage.wordpress.com/ - Blog

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