[Opds-contracts] IMPORTANT UPDATE FOR RESPONDENTS TO THE MULTNOMAH PCRP

[Laura A. Al Omrani]

A message from Keren Farkas:



FOR ALL RESPONDENTS TO THE MULTNOMAH PCRP RFP



Please review the information below:



(1) Corrections to Part 8 (Proposed Contract): Part 8 of the Multnomah PCRP RFP has been corrected as follows:



On Pg. 3, in Section 9 Workload:

   "child/youth" in Section d, d.i and dii. is replaced with child/youth/

   parent:," and

   "dependency or delinquency proceedings with clients residing out of the

   county" in Section e.iii. is replaced with "out of county cases"



The RFP is otherwise unchanged. The corrected version is available online at https://www.oregon.gov/opds/provider/RFP/PCRPMultnomahRFPFINAL.pdf.



Please only refer to the updated version in completing the RFP.



(2) Descriptions of "Contract Administrator" and "Staff" Role: In response to requests from RFP respondents, we reached out to current PCRP contractors to gather examples of typical "Staff" and "Contract Administrator" responsibilities. Please use the following descriptions as a

reference:



   Contract Administrator: Contract Administrator is responsible for

   contract administration. Contract administration shall include, without

   limitation, selection of prospective contract members, assigning cases

   and oversight of case assignments, timely and accurate tracking and

   reporting of caseloads to OPDS, management and disbursement of contract

   funds, working with OPDS to organize quarterly meetings to review data

   and ensure sufficient support to achieve program expectations,

   consulting with judges, court staff, and other system partners to ensure

   high quality representation and efficient case processing, corresponding

   with OPDS regarding contract inquiries or complaints, including changes

   in contract attorneys and staffing that might impact contractor's

   ability to meet their contractual obligations, maintaining records of

   all case reporting, financial and other records regarding contract

   members and making such records available to OPDS upon request,

   negotiating new contracts and contract changes with OPDS as necessary,

   actively participating in system improvement initiatives including

   multi-disciplinary training and partner meetings, and facilitating

   training and mentorship to contract attorneys and staff.

   Staff: Typical PCRP staff duties include, without limitation, answering

   client phone calls, taking detailed messages for attorney, answering

   non-legal questions such as, "when is my next court date?",  scheduling

   client appointments, reconciling attorney's calendar, downloading and

   processing DHS discovery, receiving and responding to court notices of

   shelter care hearings, completing initial conflict checks, creating a

   new file and case entry in case management and/or time tracking system,

   notifying attorney of all upcoming court appearances, attending client

   meetings and court appearances with attorney, assisting with motions and

   other legal documents, creating trial notebooks,  finalizing attorney's

   monthly time tracking report, corresponding with OPDS regarding time

   tracking questions and concerns, closing cases upon dismissal, sending

   final documents with closing letter to clients, completing client

   satisfaction survey.



Please send any questions or comments to keren.l.farkas at opds.state.or.us<mailto:keren.l.farkas at opds.state.or.us> and billy.strehlow at opds.state.or.us<mailto:billy.strehlow at opds.state.or.us>.



Thank you, Keren

Laura A Al Omrani
OPDS | Operations & Procurement Analyst
Office of Public Defense Services
198 Commercial Street SE, Suite # 205
Salem, OR  97301
------------------------------------------------
Laura.A.AlOmrani at opds.state.or.us
www.oregon.gov/opds
503-378-2516 Phone
971-900-7461 Cell
503-378-4463 Fax

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