[or-roots] Ancestry.com

[Kith-n-Kin]

I rarely have a problem of "too many hits" when I look someone up - unless,
of course, there are a bazillion of them.

 

Could you give us a name and parameters so we can try to replicate what's
happening? I've not been able to figure out what the problem is.

 

Pat (in Tucson)

 

 

From: or-roots-bounces at listsmart.osl.state.or.us
[mailto:or-roots-bounces at listsmart.osl.state.or.us] On Behalf Of
cklooster at aol.com
Sent: Friday, January 16, 2009 11:58 PM
To: or-roots at listsmart.osl.state.or.us
Subject: Re: [or-roots] Ancestry.com

 

Ancestry.com...the site you love to hate...or hate to love.  If they are
actually blaming their recent woes on AOL or Firefox, they're delusional.  I
have Explorer7 and have been experiencing the same frustration as others
posting on this list.  Some of the problems seems to have been resolved, but
last night Ancestry wouldn't open several census pages ("try again later")
and returned a "This individual is not listed on Worldwide Tree" statement
for several different people who were identified on the trees in the search
function.  Parts of the site were working but other parts obviously were
not.  The website continues to be slow-slow-slow to load.  I suspect that
they've outgrown their technical capabilities and are trying to play
catch-up.  I continue to be frustrated with their search function that
returns a bazillion people no matter how restrictive you set the search
parameters.  I do think it is worthwhile to keep giving them feedback about
the aspects of the site that are less than stellar.  The areas that are
identified as problematic by the most people will undoubtedly get the most
attention...squeaky wheel and all that.  

Carla


-----Original Message-----
From: JOHN LAURA MCKINNEY birdman_326 at msn.com

Hi, folks.  I called ancestry, and they told me that folks using aol or
firefox has been an issue since updating.  They had me load int. explorer 7
and now I can get in.  Thanks,  Laura

 

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