OSPS News ~ FW: OSGP May 2025 Contribution Error Update - June 16, 2025

[WAITE Ross * DAS]

On behalf of the Workday Admin Team:

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OSGP May 2025 Contribution Error UPDATE:

Good afternoon,

This is an update to communication sent out June 4, 2025, regarding issues with the Oregon Savings Growth Plan (OSGP) and Voya system that tracks OSGP participant accounts and contributions. Some employees had OSGP deductions in error for May wages paid on May 30, 2025.

What happened?

  *   OSGP/VOYA determined the following:

  *   53 participants had contribution errors and most made changes to their contributions where the change was not ended. This resulted in duplicate deductions for May 30, 2025, pay.

How is this being resolved?

  *   DAS made an update to the 53 participants in a test region and provided the results back to OSGP/VOYA for approval.

  *   (***COMPLETED 6/16/25***) OSGP validated the data and now DAS has updated benefits for the 53 participants' contributions and added negative pay inputs to reimburse employees.

What should payroll partners be doing?

  1.  If a refund has already been issued or requested on the daily checks spreadsheet:

  *   No action is needed - DAS will not duplicate this refund

  1.  For the negative entries loaded by DAS take the following action:

  *   Complete any off-cycle payment requests from employees - please include "OSGP Refund" on the daily check spreadsheet

  *   For Employees that did not request an off-cycle payment the refund will post on the July 1 pay date.

  1.  If an employee is not on the list and has notified you of a contribution error, reach out to OSGP for direction:

  *   If a refund is needed, make a pay input entry

  *   If an election needs to be updated, create a case with proof from OSGP of what is displaying in VOYA

Who was impacted?

  *   A file of impacted agency employees is available in Workday Drive:

  *   Payroll Resources>Communications> OSGP May 2025 Contribution Refund

  *   Impacted employees on this list have already received communication on this issue from OSGP.

  *   List of impacted agencies:

Department of Corrections
Department of Environmental Quality
Department of Fish and Wildlife
Department of Human Services
Department of Justice
Department of Public Safety Standards and Training
Department of Transportation
Employment Department
Judicial Department
Oregon Board of Pharmacy
Oregon Health Authority
Oregon Public Defense Commission
Oregon State Department of Police
Oregon Youth Authority
Secretary of State
State of Oregon Military Department

If you have any employees that have notified you of an inaccurate OSGP deduction for May (paid May 30, 2025) or you are unsure of the enrollment information for an employee, please contact OSGP customer service. OSGP participants can contact OSGP/Voya financial representative at 800-365-8494 for assistance.

Thank you for your continued partnership,

DAS Workday Oregon Program





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