[ODF_Private_Forests] ODF - Pilot project tests improvements to the ODF notification system

[WEEKS Kevin]

Oregon Department of Forestry - Private Forests Division News - February 6, 2012



Pilot project tests improvements to the ODF notification system



The Oregon Department of Forestry (ODF) is pilot-testing some changes to its forest operation notification and inspection processing systems from February through April 2012 at the Coos Bay, Dallas and Klamath Falls offices. This project is in response to direction from the 2011 Legislature to review the administration of the Forest Practices Act and make recommendations that could result in cost savings and improved customer service.

The Department contracted with a business consultant to undertake an extensive analysis and redesign of Forest Practices Act administrative processes. Landowners, forest operators and public members provided valuable input in meetings and focus group sessions.

Main elements of the notification changes being tested include:

* More consistent entry of notification data into a central geographic information system (GIS).

* Streamlined processing of notifications and capturing field inspection data.

* Increased ODF Stewardship Forester field inspection time and landowner/operator interactions, as less time is spent on paperwork and map preparation.



We want to hear your ideas!

ODF's goal for the pilot project is to evaluate and improve our customer service, and we appreciate hearing your thoughts and feedback.

If you want to provide feedback on our pilot please send an e-mail, fax or regular mail with the subject line "Budget Note 2" to:

Email -- information at odf.state.or.us<mailto:information at odf.state.or.us>

Fax - (503) 945-7490

Mailing Address:

Oregon Department of Forestry
Private Forests - Budget Note 2
2600 State Street
Salem, OR  97310

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Kevin Weeks

Public Information Officer

Oregon Department of Forestry

Public Affairs Office

(503) 945-7427

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