[CTS and travel-card_news] FW: Final reminder: Email support ends soon

[STEVENS Thomas * DAS]

Level 3 - Restricted

From: U.S. Bank Corporate Payment Systems <corporatepayments at inform.usbank.com>
Sent: Wednesday, October 15, 2025 6:06 AM
To: CTS Travel Card * DAS <cts.travelcard at oregon.gov>
Subject: Final reminder: Email support ends soon

Starting October 31, reach us through the secure portal or by phone.
[U.S. Bank logo]<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGdhvLaKNW0nBGNohzRrtBjGVB8Y8mEd6PAGb2rTGJ-m4WEDGJaihMJ4pV04_O5pUh1WB8cA7g=>
View as web page<http://eml.usbank.com/v/NDUxLVJRUy0yMzIAAAGdhvLaKES8KTGg5VHGHZxSNpKM39J0OhSL3Zf5kt1hwEAc3aB8HCkgrgaSrUz_HIld8_q1dHc=>





To ensure secure and efficient communication, we're transitioning fully to our secure messaging portal. As of October 31, 2025, the email inbox you currently use to contact client services will be permanently closed.



[Screen shot of Access Online homepage]


You can now connect with us through our convenient online portal. It's quick, easy and built to support your needs.

  1.  Go to the U.S. Bank Access(r) Online homepage.
  2.  Select Need help?
  3.  Choose Message client services to start a secure message.



Our phone support is still here for you at 844-539-1864 (option 3), Monday through Friday, 7 a.m. to 7 p.m. CT.

We look forward to continuing to support you through our secure portal.

Thank you,

U.S. Bank Corporate Payment Systems



[https://engage.usbank.com/rs/451-RQS-232/images/LinkedInLogo_White.png]<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGdhvLaKJTqB7GFULg5k134Fp1QMUEeZhJ-7G4JWA181nJcPojWPt0gFX1PKwLczNX_QvRZAIk=>
usbank.com/corporatepayments<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGdhvLaKNW0nBGNohzRrtBjGVB8Y8mEd6PAGb2rTGJ-m4WEDGJaihMJ4pV04_O5pUh1WB8cA7g=>


CAT-OOS (07/25)


Email intended for: cts.travelcard at oregon.gov<mailto:cts.travelcard at oregon.gov>


Protecting your privacy is our priority. To learn more, view the U.S Bank Privacy<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGdhvLaKDNCQAe530iLkqMUClXukKpXZgzxQjNmnxlRgxzxqupXZ2sq5cbhPpW_ssM-_YhR8_E=> page.


To ensure that you continue to receive email from us, please add us to your address book (corporatepayments at inform.usbank.com<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGdhvLaKE5BxnpPfRJZvJ8knU-dqd4YNh7C1nS6-X5Gdq_dtPD4jh_KCpjiqBIA4VaNaSL3Eqg=>). Thank you.


This email may contain links that take you to external website(s) or app(s), which may have different privacy and security policies than U.S. Bank. We don't own or control the products, services or content found there.


U.S. Bank Corporate Payment Systems, EP-MN-L28C, 200 S 6th St, Minneapolis, MN 55402 USA


(c)2025 U.S. Bank. All trademarks are the property of their respective owners.



From: U.S. Bank Corporate Payment Systems <corporatepayments at inform.usbank.com<mailto:corporatepayments at inform.usbank.com>>
Sent: Monday, September 8, 2025 6:02 AM
Subject: U.S. Bank will no longer accept messages via email

Contact us through the Access Online messaging portal.
[U.S. Bank logo]<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXUlRqdAHMSeelc4rBQWHUV37kEmn2SxghyXzVo7w25iUPLjPxuWo4psLO3MUwJDkkkY=>
View as web page<http://eml.usbank.com/v/NDUxLVJRUy0yMzIAAAGcyGOMXV8gCPfELqG9pRsPe6kzeGKgrv7La_DJf29Tsp1fXkVCeIjNXYj5cY2zS65LyD9gti8=>





At U.S. Bank, we're taking a proactive approach to protect your account against fraud. In July 2025, we launched a secure messaging portal, which is only available to users within your program that have administrative access. As of October 31, your Client Services team will no longer accept messages via email.



[Screen shot of Access Online homepage]


We're now available to assist you through our convenient online portal:

  1.  From the U.S. Bank Access(r) Online homepage, click Need Help?
  2.  Choose Message client services.
  3.  You can initiate a secure message from the portal homepage.



Don't worry our phone lines are open! In addition to our portal, you can still contact us at 844-539-1864 (option 3) Monday through Friday from 7 a.m. to 7 p.m. CT.

Thank you,

U.S. Bank Corporate Payment Systems



[https://engage.usbank.com/rs/451-RQS-232/images/LinkedInLogo_White.png]<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXcIgaLIIZrNVeyfaTF05mlletG6RcHaPw7YX_o0sZNS-U6tyqmjWyyT7jlmCjCIUCkQ=>
usbank.com/corporatepayments<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXUlRqdAHMSeelc4rBQWHUV37kEmn2SxghyXzVo7w25iUPLjPxuWo4psLO3MUwJDkkkY=>


CAT-OOS (05/25)


Protecting your privacy is our priority. To learn more, view the U.S Bank Privacy<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXTv6GWTZATYKW4suavJ_LI80JBgpSNGNG_Vn8qn7ZoYfJ5QJLmebhuCCoTxxNqb6DK0=> page.


To ensure that you continue to receive email from us, please add us to your address book (corporatepayments at inform.usbank.com<http://eml.usbank.com/NDUxLVJRUy0yMzIAAAGcyGOMXZ3BjXHwIrPQ6Egw7v3wUlMD6M42bf7jh9URzloiL_7B33gE9bvaPSke5YV5KRE7HW8=>). Thank you.


This email may contain links that take you to external website(s) or app(s), which may have different privacy and security policies than U.S. Bank. We don't own or control the products, services or content found there.


U.S. Bank Corporate Payment Systems, EP-MN-L28C, 200 S 6th St, Minneapolis, MN 55402 USA


(c)2025 U.S. Bank. All trademarks are the property of their respective owners.




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