[Libs-Or] l-net statistics for 2010-11

Caleb Tucker-Raymond calebt at multcolib.org
Wed Aug 31 14:02:29 PDT 2011


Did you know that over 34,000 patrons asked questions on L-net last year? Do
you want to know how many of them came from your community or campus?

Have you heard that patrons like connecting to a real person from their
library online, but maybe you want to know just how much they like it?

An annual statistical report for July 1, 2010 - June 30 2011 is available
now at http://www.oregonlibraries.net/stats/annual-2010-11. Choose from
either the 2-page summary or the full 15-page report.

L-net lets everyone who lives, works or goes to school in Oregon connect to
a librarian by live chat, email or text messaging. 39 Oregon libraries help
answer patrons questions 24 hours a day, 7 days a week.

You can always find current and recent L-net statistics for your library at

Caleb Tucker-Raymond

Statewide Reference Service Coordinator
Multnomah County Library
(503) 988-5438
calebt at multco.us
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