[Libs-Or] REMINDER: Niche Academy Trial by State Library

Darci Hanning darci.hanning at state.or.us
Tue Mar 12 11:29:52 PDT 2019

Hello again,

Just a quick reminder that Niche Academy (online, self-paced tutorials) is available for use by staff and patrons in Oregon! Please see the original email below...

Not sure where to get started? Check out these tutorials:

Public Service

*         Addressing Homeless Issues<https://my.nicheacademy.com/oregonstaff/course/1631>

*         Customer Service 101<https://my.nicheacademy.com/oregonstaff/course/4099>

*         Survival Spanish for Library Staff<https://my.nicheacademy.com/oregonstaff/course/2961>

*         How to Handle Angry Customers<https://my.nicheacademy.com/oregonstaff/course/2122>


*         Genealogy<https://my.nicheacademy.com/oregonstaff/course/3136> and How to Serve Genealogists Now<https://my.nicheacademy.com/oregonstaff/course/3151>

*         Business Resources and Job Hunting<https://my.nicheacademy.com/oregonstaff/course/2953>

*         Consumer Information<https://my.nicheacademy.com/oregonstaff/course/2955>

For Directors

*         Public Library Directors 101<https://my.nicheacademy.com/oregonstaff/course/6711> (New!)

*         Code of Ethics for New Directors<https://my.nicheacademy.com/oregonstaff/course/5854>

*         Making Employee Training Stick<https://my.nicheacademy.com/oregonstaff/course/3372>

*         How to Influence Politicians for Library Funding<https://my.nicheacademy.com/oregonstaff/course/3148>

Questions? Comments? Please don't hesitate to contact me!

Original announcement:

The State Library of Oregon is performing a trial of Niche Academy, an "online learning platform made for libraries," and we could use your feedback!

Currently we have set up two collections of tutorials you can use:
*         Library Research<https://my.nicheacademy.com/libraryresearch>: Patron-focused tutorials for common library products (like OverDrive and Mango Languages) as well as tutorials on research essentials. These tutorials can be embedded on your library's website<https://docs.google.com/document/d/17XxLLgH6mqEIGqbvjjrwDg3NCjUESjLNFlemijtA5Qw/edit?usp=sharing> and also used for staff training.
*         Library Staff Training<https://my.nicheacademy.com/oregonstaff>: Tutorials for staff training in areas such as ethics, public service, reference, and technology. (Note: many of these tutorials have been developed by other libraries, so feel free to let us know if some seem not applicable to Oregon library staff.)
We encourage you, between now and the end of April, to utilize these tutorials and gather feedback from your patrons and colleagues. We will be contacting you in early May to get your perception on the usability and usefulness of the tutorials to help us determine whether or not to continue subscribing to this product.

Darci Hanning, MLIS
Public Library Consultant / CE Coordinator
darci.hanning at state.or.us<mailto:darci.hanning at state.or.us> | 503-378-2527| www.oregon.gov/library<https://www.oregon.gov/library>
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