[Libs-Or] Helping patrons without internet access (or the million dollar question)

Nelson, Julie julien at sthelens.k12.or.us
Fri Apr 10 08:59:03 PDT 2020


If your patron has a computer...
Our schools have internet access available in the parking lot from 6:00am -
10:00pm.  Possibly your area is offering the same.

On Fri, Apr 10, 2020 at 8:53 AM Kathy Street <kstreet at otld.org> wrote:

> All of those are good suggestions for area that aren’t rural. In our area
> there are no FedEx stores, hotel lobbies are closed to non-customers for
> COVID-19 and hospitals are only allowing patients to enter the buildings.
>
>
>
> Kathy Street, MLS
>
> Library Director
>
> Oregon Trail Library District
>
> 541-481-3365
>
>
>
> *From:* Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us] *On
> Behalf Of *Sue Adams
> *Sent:* Thursday, April 9, 2020 7:58 PM
> *To:* Lee Van Duzer <Lee_Van_Duzer at co.washington.or.us>
> *Cc:* libs-or at listsmart.osl.state.or.us
> *Subject:* Re: [Libs-Or] Helping patrons without internet access (or the
> million dollar question)
>
>
>
> Lee, does your patron not have a computer?
>
>
>
> FedEx stores have computers that can be used, for a fee. Printing is
> available. I would suggest your patron call ahead to check. Also hotels
> often have one or two computers for customers to use and print, perhaps
> under the circumstances today, a kind employee would let you patron use.
> I've also seen resource computers at hospitals.
>
>
>
> Another reason why libraries are so important!
>
>
>
> Sue
>
> On Monday, April 6, 2020, Lee Van Duzer <Lee_Van_Duzer at co.washington.or.us>
> wrote:
>
> Hello all,
>
>
>
> Has anyone found options to help patrons who don’t have internet access
> but need to see the online or print materials?
>
>
>
> I had a patron call with a legal question, and it’s not something I can
> just read over the phone. They have been unable to get legal assistance. I
> imagine many library patrons are struggling without internet access. I
> figured I’d see if/how any other librarians are addressing this need.
>
>
>
> Thanks,
>
>
>
> ~Lee
>
>
>
>
>
> Lee Van Duzer (Mr.), Law Librarian
>
> Washington County Law Library
>
> 111 NE Lincoln St
> <https://www.google.com/maps/search/111+NE+Lincoln+St?entry=gmail&source=g>.,
> MS 45
>
> Hillsboro, OR 97124
>
>
>
> Phone: 503-846-8880
>
> Fax: 503-846-3515
>
> http://www.co.washington.or.us/lawlibrary
>
> http://www.facebook.com/WC.LawLib
>
>
>
>
>
>
>
>
>
> --
>
> *Sue Adams*
>
> *On-call Librarian*
>
> Multnomah County Library
>
> multcolib.org
>
>
>
>
>


-- 
Thank you,
Julie Nelson, M.Ed.
Teacher/Librarian
McBride Elementary
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