[collaborative-vr] Virtual Reference Landscape Survey

[Vince Mariner]

Hi, all,

Thanks for the responses thus far.

Joe - I am not sure if that is it but it certainly meets my need.  Thanks!

-Vince

On Fri, Mar 17, 2017 at 9:05 AM, Joe Thompson <jthompson at carr.org> wrote:

> Hi Vince, is this it?  Caleb put this together back in 2013.
>
>
>
> -Joe, keeper of things
>
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>
>
> *From:* collaborative-vr [mailto:collaborative-vr-
> bounces at listsmart.osl.state.or.us] *On Behalf Of *Paul Chasen
> *Sent:* Thursday, March 16, 2017 12:25 PM
> *To:* Vince Mariner <vince.mariner at gmail.com>
> *Cc:* collaborative-vr at listsmart.osl.state.or.us
> *Subject:* Re: [collaborative-vr] Virtual Reference Landscape Survey
>
>
>
> Hi Vince,
>
>
>
> I may have a few leads on the survey.  Do you recall if this was
> late-90s-early 2000s?  Something that well pre-dates QuestionPoint,
> LibChat, and LibraryH3lp?
>
>
>
> This article from 2001 entitled "An Analytical Survey of Chat Reference
> Services" is one that I cited when I was doing library science studies:
> http://arizona.openrepository.com/arizona/bitstream/10150/135930/1/
> Francoeur--An%20Analytical%20Survey%20of%20Chat%20Reference%20Services.pdf
> <https://linkprotect.cudasvc.com/url?a=http://arizona.openrepository.com/arizona/bitstream/10150/135930/1/Francoeur--An%2520Analytical%2520Survey%2520of%2520Chat%2520Reference%2520Services.pdf&c=E,1,sf9-yumMVeM8k-Gw_1vTyT0Puew5fvdg11nZdGO0Bj7H7vD4S-eBCZpbvHHBJRyAmbihhc19HQvfTklqn3upTsQL3kxxhAbtrdyr4YJlvpTai6CHvg-oaCwR&typo=1>.
> I had originally found it through Library Literature, but looks like it is
> in a repository via Google Scholar.  It resonates well to this day.
>
>
>
> Paul
>
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> On Thu, Mar 16, 2017 at 11:47 AM, Vince Mariner <vince.mariner at gmail.com>
> wrote:
>
> Hello, all!
>
>
>
> I'm reaching way, way back on this one. I recall a survey being conducted
> many years ago on the virtual reference landscape. Does anyone have a copy
> of or can point me to this online?
>
>
>
> Thanks,
>
> Vince
>
>
>
> --
>
> Vincent Mariner
>
> Deputy Director
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> --
>
> Paul Chasen
>
> Statewide Coordinator, Maryland AskUsNow!
> Enoch Pratt Free Library & SLRC
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