[collaborative-vr] Virtual Reference Landscape Survey

[Joe Thompson]

Hi Vince, is this it?  Caleb put this together back in 2013.

-Joe, keeper of things



From: collaborative-vr [mailto:collaborative-vr-bounces at listsmart.osl.state.or.us] On Behalf Of Paul Chasen
Sent: Thursday, March 16, 2017 12:25 PM
To: Vince Mariner <vince.mariner at gmail.com>
Cc: collaborative-vr at listsmart.osl.state.or.us
Subject: Re: [collaborative-vr] Virtual Reference Landscape Survey

Hi Vince,

I may have a few leads on the survey.  Do you recall if this was late-90s-early 2000s?  Something that well pre-dates QuestionPoint, LibChat, and LibraryH3lp?

This article from 2001 entitled "An Analytical Survey of Chat Reference Services" is one that I cited when I was doing library science studies:  http://arizona.openrepository.com/arizona/bitstream/10150/135930/1/Francoeur--An%20Analytical%20Survey%20of%20Chat%20Reference%20Services.pdf<https://linkprotect.cudasvc.com/url?a=http://arizona.openrepository.com/arizona/bitstream/10150/135930/1/Francoeur--An%2520Analytical%2520Survey%2520of%2520Chat%2520Reference%2520Services.pdf&c=E,1,sf9-yumMVeM8k-Gw_1vTyT0Puew5fvdg11nZdGO0Bj7H7vD4S-eBCZpbvHHBJRyAmbihhc19HQvfTklqn3upTsQL3kxxhAbtrdyr4YJlvpTai6CHvg-oaCwR&typo=1>.  I had originally found it through Library Literature, but looks like it is in a repository via Google Scholar.  It resonates well to this day.

Paul



On Thu, Mar 16, 2017 at 11:47 AM, Vince Mariner <vince.mariner at gmail.com<mailto:vince.mariner at gmail.com>> wrote:
Hello, all!

I'm reaching way, way back on this one. I recall a survey being conducted many years ago on the virtual reference landscape. Does anyone have a copy of or can point me to this online?

Thanks,
Vince



--

Vincent Mariner

Deputy Director

HSLC

3600 Market Street, Suite 550

Philadelphia, PA  19104-2649

215-222-1532 (phone)

215-222-0416 (fax)

mariner at hslc.org<mailto:mariner at hslc.org>

_____________________________________________________
collaborative-vr mailing list
collaborative-vr at listsmart.osl.state.or.us<mailto:collaborative-vr at listsmart.osl.state.or.us>
http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr<https://linkprotect.cudasvc.com/url?a=http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr&c=E,1,fGQNhZAHPNTtV3YjW1k4uhYoLSn5ISShwKMJ36xl6gh-ErSMqXCKrIq-G0fRsbkGhhOoH2fRVwE4DMjJkpxaWzpJUJAopU89TXyLuqTC&typo=1>
Hosted by the Oregon State Library. The Library is not responsible for content.
Questions related to message content should be directed to list owner(s) or the sender of the message, by phone or email.
Technical questions? Call 503-378-8800.



--
Paul Chasen
Statewide Coordinator, Maryland AskUsNow!
Enoch Pratt Free Library & SLRC
400 Cathedral Street
Baltimore, MD  21201
410-274-0515 (C)
443-984-4955 (W)
pchasen at prattlibrary.org<mailto:pchasen at prattlibrary.org>
[https://linkprotect.cudasvc.com/url?a=http://askusnow.info/staff/sites/default/files/AskUsNow40px.jpg&c=E,1,8QNgbZNiB6aoev2OSvqyM0_OIaRdbIK0Wa_UUs5nlpU9bSoRWDKhsYFIuxLqAlXZ-qdsE6sk3PdzwxDYtINTn0niVyjiIV0Ieajbamo,&typo=1]<https://linkprotect.cudasvc.com/url?a=http://askusnow.info&c=E,1,Q7zx_eZmD4OKhNdKSzx1cA23Q29pZGy_gUtP7cNQGfYsi3qESOO9O0hc8qEr8ZS4Macmm8thqYrOYYLoVLVl5bHQNHxZK53MNji9Gw11moWrqXRTrq0NVX0h4Q,,&typo=1>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/collaborative-vr/attachments/20170317/31b3734a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: case studies in collaborative reference.pdf
Type: application/pdf
Size: 27661 bytes
Desc: case studies in collaborative reference.pdf
URL: <https://omls.oregon.gov/pipermail/collaborative-vr/attachments/20170317/31b3734a/attachment.pdf>