[collaborative-vr] Question about Service Models

[Carla Steinberg Pfahl]

Hi All,

I was wondering if you could share what your current service model is for a
statewide chat service? I am investigating whether it would be worth while
to pursue a more flexible model offering 2 or more software options for our
libraries while still maintaining the 24/7 component.

Is there a statewide 24/7 program that does not use QP for their afterhours
piece?

Thanks in advance!
Carla

-- 
-- 
Carla Steinberg Pfahl, Librarian
Reference Outreach & Instruction / AskMN.org Coordinator
Minitex <http://www.minitex.umn.edu/> / University of Minnesota
60 Wilson Library
309 19th Ave So
Minneapolis, MN 55455
pfahl001 at umn.edu
<pfahl001 at umn.edu>
612-626-6845
1-800-462-5348
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