[collaborative-vr] meeting this week - agenda items

Wed Mar 11 06:51:27 PDT 2020

Hi Sara and All,

I will not be able to make it to the meeting this week. We are going
through an RFP process for our statewide eresources collection and we have
a tremendous amount of work to do in the next 2 weeks. It's crunch time!

I hope you all are doing well. If you would like to know about how the
LibAnswers migration from QP is going for us I'll give a quick update:

We have decided as a group to go live at the end of May
- our academics wanted to wait until the semester was over
- our largest public library is wrapping up another big project and wanted
time to focus attention on this migration without being rushed
- my family and I were planning to go to South Korea at the beginning of
May but, obviously, this has been postponed

In January I finished setting up my libraries' LibAnswers accounts and
pushed some work out to them.

I followed that up with having one-on-one zoom meeting sessions with each
library (just wrapping those up but now postponed for the rfp crunch)
- we went over their new account, features
- talked about the work they need to do before going live - clean up policy
pages, introduce staff to their new LibAnswers subscriptions, review
account profile, chat widget creation and coop fallback options, working
with tickets, cooperative dashboards....

I followed the one-on-one sessions up by creating an AskMN staff resources
page: https://elibrarymn.org/askmnstaff
- info for libraries under AskMN subscription
- info for libraries with their own LibAnswers subscription
- created a practice chat via the AskMN queue for easy practice chatting
that can be done individually, within the library, between different
libraries

This will all be followed up with a refresher training session with Maria
from Springshare in late April

This has given my libraries the level of support they need going through
this migration process. We are all feeling confident about the new system.
I personally am really looking forward to working in LibAnswers and working
the Springshare as a vendor. They have been very responsive to questions
and requests.

All the best!
Carla

On Tue, Mar 10, 2020 at 3:46 PM Peté, Sara <sara.pete at sos.wa.gov> wrote:

> Hi Everyone,
>
>
>
> Here are some agenda items for this week:
>
>
>
> Guinsly’s presentation – 15 minutes, 5 minutes questions
>
> Updates from everyone – (last item on agenda)
>
>
>
> Let me know what you’d like to add!
>
>
>
> Meeting is at 11 am PST – here is the zoom link!
>
> https://zoom.us/j/554328374?pwd=b3NIUjVuTW5TdkxvZ0I4VWl4RWRkdz09
>
>
>
> *Sara Peté | **Community Outreach Librarian*
>
> Washington State Library | Office of the Secretary of State
>
> 6880 Capitol Blvd SE, Tumwater, Washington
>
> w: 360-570-5576
>
> sara.pete at sos.wa.gov
>
>
>
> ~connecting Washington through the power of libraries~
>
>
>
> [image: wsl-logo] <https://www.sos.wa.gov/library>     [image: WTBBL]
> <http://www.wtbbl.org/>    [image: wsl colored social icons_Facebook -
> Round] <https://www.facebook.com/WashingtonStateLibrary/>   [image: wsl
> colored social icons_Twitter - Round] <https://twitter.com/WAStateLib>   [image:
> wsl colored social icons_YouTube - Round]
> <https://www.youtube.com/user/WAStateLibrary>   [image:
> cid:image006.png at 01D5EB0B.D515C900]
> <https://www.instagram.com/washingtonstatelibrary/>
>
>
>

-- 
-- 
Carla Steinberg Pfahl, Librarian
Reference Outreach & Instruction / AskMN.org Coordinator
Minitex <http://www.minitex.umn.edu/> / University of Minnesota
60 Wilson Library
309 19th Ave So
Minneapolis, MN 55455
pfahl001 at umn.edu
<pfahl001 at umn.edu>
612-626-6845
1-800-462-5348

elibrarymn.org
askmn.org
ebooksmn.org
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