[collaborative-vr] Proqctive chat widget?

[Guinsly Mondesir]

Hi Bill,

Thanks for reaching out!

  *   We'd like to just see how a proactive widget appears in a site's design.
     *   Which Chat platform software are you using? LibraryH3lp, LibChat...
        *   The interface design might slightly change depending on the software
     *   We are using LibraryH3lp
        *   This is an example<https://library.ryerson.ca/> of a chat widget (15 sec).
        *   There is also what LibraryH3lp calls a Chat Tab<https://library.mcmaster.ca/> that looks like a proactive chat but doesn't behave like it.

Regards,
Guinsly



Guinsly Mondésir, BSc, MLIS

Virtual Reference Librarian

Bibliothécaire attaché au service de référence virtuelle



Ask a Librarian coordinator & <odesi<https://search2.odesi.ca/#/>> support

Scholars Portal, Ontario Council of University Libraries

guinsly at scholarsportal.info

https://ask.scholarsportal.info/

Tel: 416-978-6191

pronouns: he/his
[cid:73c3b1d8-680e-4c2c-87d7-21f66c8dfed3]
________________________________
From: collaborative-vr <collaborative-vr-bounces at omls.oregon.gov> on behalf of Pardue, Bill via collaborative-vr <collaborative-vr at omls.oregon.gov>
Sent: October 13, 2021 5:59 PM
To: collaborative-vr at omls.oregon.gov <collaborative-vr at omls.oregon.gov>
Subject: [collaborative-vr] Proqctive chat widget?

Hi all,

I'm mostly a lurker now--we're no longer part of a chat consortium, but it's nice to keep an eye on things.

Anyway, a fellow staff member has asked about libraries using proactive pop-up chat widgets, which appear after a certain amount of time on a site page.

I think NCLive used to do that, but I don't see that happening anymore. Is anyone else doing it? We'd like to just see how a proactive widget appears in a site's design.

Thanks,
Bill Pardue

Bill Pardue Digital Services Librarian
847.506-2667 • bpardue at ahml.info<mailto:bpardue at ahml.info>
500 N. Dunton Avenue • Arlington Heights, IL 60004
www.ahml.info<http://www.ahml.info/>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/collaborative-vr/attachments/20211026/8d35e57d/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Outlook-se2203ga.png
Type: image/png
Size: 14129 bytes
Desc: Outlook-se2203ga.png
URL: <https://omls.oregon.gov/pipermail/collaborative-vr/attachments/20211026/8d35e57d/attachment.png>