[Mmcap_list] FW: COVID-19 update: March 23, 2020 from Cardinal Healthcare - Oregon MPA 9427/MMS1900113 Pharmaceutical Distribution

[DOKE Lori * DAS]

MESSAGE FROM CARDINAL HEALTH - OREGON'S PHARMACEUTICAL DISTRIBUTOR
Dear Valued Customer,

Attached you'll find an updated Customer FAQ with the most recent news.

As part of our continued effort to support our customers during the COVID-19 pandemic, we want you to know pharmaceutical manufacturers have made certain pharmaceutical products, such as hydroxychloroquine, available free-of-charge for use in the treatment of COVID-19 patients. At this time, the available pharmaceutical products have been committed to select hospitals which reside within the areas of highest COVID-19 areas. If more products become available, you will be required to sign a document acknowledging the requirements for the use of the products. The document will need to be signed before any orders can be placed which would then allow access to order the products through your ordering platform.

Also, as of March 20, 2020, we began shipping all available product, including over the counter and non-prescription items, as normal. However, the fair share allocation process still applies.

As a reminder, help us serve you better by doing these things:


  1.  Please place your complete and final order by 6 p.m. local time. This will help us with the high volume and potentially prevent delivery delays.
  2.  Please return your totes the next day. We are experiencing a shortage in pharmaceutical container totes used for safe delivery of pharmaceutical drugs. Should the Logistics Service Partner be unable to recover all empty totes due to the vehicle capacity, a supplemental courier will be dispatched to pick up the totes. This turnaround will allow for consistent replenishment of totes at our facilities and less disruption to deliveries.

Finally, please be sure to log into Order Express frequently, as we will be posting alerts on the home page as the situation develops.

Thank you for your partnership. Stay safe!





[http://wwwdmz.cardinalhealth.com/content/dam/corp/web/logos/CAH-logo-solutions.png]
Janine Collett
State Government Regional Leader
7000 Cardinal Place Dublin, OH. 43017
480.567.5713 mobile l 614.652.4644 fax
866.641.1199 Cust Svc



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