[MyOEBB] Welcome to Open Enrollment!

[MyOEBB system updates]

Good morning and welcome to open enrollment for the 2018-19 plan year!

I hope everyone is ready for the next month.  I'm recapping our timeline below and have also attached a PowerPoint of our most recent "OEBB HELP plus OE" just in case you missed it. :)

But, here are a few tips from the presentation:

SB 1067
SB 1067 will be effective October 1, 2019.  It will not be effective this year.

Mass Lock Out
Your entity may want to shut down OE earlier than September 15th.  Here's what you need to do and know.
*        You have to lock everyone out; you can't just lock out one employee group (unless you want to do it manually :().
*        You have to communicate the new deadline to your members and OEBB.  OEBB will not communicate this deadline to your members but will know how to handle their calls.
*        You can lock your entity out in MyOEBB by selecting Security Setup, Mass Lock, enter OE Deadline and Date.

Resetting Password
You can reset Passwords for your employees.
*        Security Setup-Administrator-Reset Password twice-Save
*        Member Management-View/Modify Members-Reset Password twice-Save

Don't Do Enrollments!
Don't do enrollments for your employee's unless you have a form or email.  The email needs to be very specific about their plan and dependent selections.  The forms should be OEBBB forms.  Keep this documentation!
Never sit at a computer and have members sit next to you while you do their enrollments.  Enrollments must be done under their log in or you must have a form or email from the member if done under your log in.

OEBB Timeline
Wednesday, August 15th through Saturday, September 15th   OEBB Open Enrollment - Employees can enroll in plans, drop plans and add/drop dependents.  Early retirees can continue coverage by re-enrolling in healthcare plans and can drop dependents.

Members should also use this time to:
?  Enter addresses for out-of-area dependents
?  Voluntarily submit SSN/ITIN for dependents enrolled in medical coverage
?  Indicate Medicare eligibility due to age or disability
?  Ensure only eligible dependents are active in MyOEBB and included on the desired plans
?  Review and/or update personal information and beneficiaries
?  Identify ethnicity and race for themselves and any covered dependents

OEBB's phone lines will be extended during Open Enrollment   Monday-Friday 7:00 a.m. - 6 p.m.  The OEBB office will be closed Monday, September 3rd for Labor Day and Saturday, September 15th (last day of open enrollment).

Friday, August 31st to Saturday, September 1st   OEBB will bring both MyOEBB modules down at approximately 8 p.m. to run monthly files and process invoicing.  We expect the system to be back up on Saturday, September 1st at around 9 a.m.  Please let your employees know about this down time.  Also, please try to avoid mass lock outs and enrollment meetings during this timeframe. Please note that this is a regular process that occurs each month.

Wednesday, September 26th   OEBB will pull live data out of the MyOEBB system to produce notification letters for those "late enrollee" members and dependents subject to the 12-month waiting period on dental plans.  We anticipate this letter to hit mailboxes of those affected members no later than Monday, October 1st.

Sunday, September 30th  Final day for entities to update member enrollments without using a QSC.

Monday, October 1st  The 2018-19 plan year starts.

Monday, October 1st to Wednesday, October 31st   We ask entities to make corrections to employee's enrollments during this time frame without sending them to OEBB for corrections.  OEBB will provide a form members may use and submit to their entities during this time.  Please us the "Correcting Processing Errors" QSC to make these changes.

Thursday, November 1st to Monday, December 31st  OEBB will be reviewing appeals directly during this time period.  We will work with the member, entities, and carriers (when appropriate) and within our OARs to make decisions.  OEBB is usually more lenient during this time period.

Tuesday, January 1st to Monday, September 30th  OEBB reviews appeals during this time period.  Appeal decisions are made on a case-by-case basis.

I hope the above schedule helps your entity with this open enrollment season.  If you have any questions or concerns, please call us at 1 (888) 469-6322.  Good luck and I hope we all have a great Open Enrollment season!

Linda Freeze
OEBB/PEBB Benefits Manager
OREGON HEALTH AUTHORITY
Health Policy and Analytics
linda.freeze at state.or.us<mailto:linda.freeze at oregon.gov>
Phone: 503.378.3329
http://www.oregon.gov/OHA/OEBB

[cid:image001.jpg at 01D10D96.C6B9DCE0]

CONFIDENTIALITY NOTICE
This email may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the context or otherwise that you have received this email in error, please advise me immediately by reply email, keep the contents confidential, and immediately delete the message and any attachments from your system.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/myoebb/attachments/20180815/6af0a3d4/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 4499 bytes
Desc: image002.jpg
URL: <https://omls.oregon.gov/pipermail/myoebb/attachments/20180815/6af0a3d4/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: OEBB HELP plus OE.pptx
Type: application/vnd.openxmlformats-officedocument.presentationml.presentation
Size: 477249 bytes
Desc: OEBB HELP plus OE.pptx
URL: <https://omls.oregon.gov/pipermail/myoebb/attachments/20180815/6af0a3d4/attachment.pptx>