[collaborative-vr] Generic login

[Kelly Doty]

Hi Guinsly,

Ask a Librarian Florida participating libraries can provide "dummy log ins"
for their institution. We have a password protected website with resources
for the program that houses an alphabetical list of participating libraries
with important information that patrons may come to the service to ask
about. If a library opts to use a dummy log in, they create a general
account in their own system and share the log in on that database.

We make a note on each entry to not share this information with patrons
because we don't want them to utilize an unrestricted account. Here's the
language we use for helping with Proxy and Browser Caching issues that may
keep someone from signing in to multiple institutions if they're helping
more than one student:

"Visit [link to database list] and do a search. You should gain access to
all of our resources. It may be a good idea to delete all browser cache
after each AAL session just so the token is reset for the next librarian
and please remember to log out after each session!"

We do have libraries who opt out for internal tech policy reasons.

On Thu, Feb 15, 2024 at 4:18 PM Guinsly Mondesir via collaborative-vr <
collaborative-vr at omls.oregon.gov> wrote:

> Hi everyone,
>
> Our consortium is currently conducting a review of our *access management
> procedures for electronic resources,* particularly in situations where a
> non-local operator must access e-resources located at a different
> institution within the consortium to assist a student via our chat service.
> Our service use generic login. Meaning that each institution has generic
> login which helps a non-local operator access e-resource to assist a
> student.
>
> Does your chat service involve operators needing to access multiple
> institutions, each of which requires specific access? We would like to
> understand your experience to potentially create a best practice document
> for managing this.
>
> Regards,
>
> *Guinsly Mondésir, BSc, MLIS *
>
> Virtual Reference Librarian
>
> Bibliothécaire attaché au service de référence virtuelle
>
>
>
> *Ask a Librarian coordinator **& <**odesi <https://search2.odesi.ca/#/>**>
> support*
>
> *Scholars Portal*, Ontario Council of University Libraries
>
> guinsly at scholarsportal.info
>
> https://ask.scholarsportal.info/
>
> *Tel: 416-978-6191*
>
> pronouns: he/his
>
>
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